The Keyless Shop at Sears

5500 Buckeystown Pike, Frederick, MD 21703, USA

Address:	5500 Buckeystown Pike, Frederick, MD 21703, USA
Phone:	+1 240-772-2366
Site:	keylessshop.com
Rating:	4.4
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 21

Reviews 15

Carol Chaney

Based on the reviews, I called this store before it opened at 10 am on a Saturday. I decided to start driving to their store since I didnt get an answer. While driving, it turned 10 am so I called the store. I waited for over 10 minutes for my call to be answered but no big deal, I was driving and close to their store. A young lady answered and gave me a quote for my replacement keys. I tell her I am pulling in now to their store so Ill be right in. Imagine my surprise to arrive to the lights being out, front door locked and no one in sight. I ask the employees of Sears and they let me know that the store is NOT affiliated with Sears, they simply rent space. I ask if they have seen anyone today, they say NO. I try the number listed on the door...no answer. I try the number on the paper taped to the window "Help Wanted" and no answer. The Sears employees bring me a card from the Keyless Shop with an entirely different number listed and I call. It is now 10:26 am and the guy identified himself as Kevin. He tells me hell be about another 20 minutes or so before he is going to arrive?! So are you open for business or NOT?! NO, sorry. Seems very sketchy to me that you have storefront location with clearly posted hours and there is this much run around....

Kenyatta Jackson

I had a terrible experience with this establishment. I called and Kevin told me hed be in the office by 10 the following day. I arrived at 10:30am and the doors were still locked. I waited for an hour. The shop didnt open until around 1:00pm. Eventually, he (Kevin) begin programming the two FOBs I brought with me. After 3 hours of waiting he was unable to program the FOBs and disabled my car in the process. Apparently, his failed attempt to properly programmed the FOB caused my cars computer to enter a safe mode thereby, locking my ignition. So, my windows and sunroof were down and the ignition was locked. My car had to be towed to the dealership. NINE.....YES NINE days later(the dealership had to replace the ignition, the remote sensor unit and program the FOBs) I went to pickup my car from The Keyless Shop and they still charged me. The customer service was horrific!!! I had to call daily to get a status. I wouldnt allow to program my garage door opener for free. I would be remiss if I fail to mention they offered me a rental and covered the cost of the repairs done by the dealership. The inconvenience and poor customer service was a nightmare.

Danielle Roos

I got my key about 6 months ago. It randomly started to act funny so we thought it was the battery. When we opened up the key to replace the battery we found little pieces of folded up paper holding things together inside. When we took it back to the shop, the man working told us that if a part falls off they will typically just shove paper in there to hold it together. When I stated that they sold me a faulty key he even said that technically yes they did sell me a key that wasnt completely good. And then he said he would not do anything for me since I did not have the actually receipt with me. DO NOT BUY KEYS FROM HERE THEY SELL YOU FAULTY KEYS AND DONT FIX THE PROBLEM WHEN A PROBLEM OCCURS THAT THEY MADE HAPPEN!

Gm Key Remotes

Been doing business with The Keyless Shop guys and only have good things to say. Kevin is a pro when it comes to car keys and car remotes. He will save you hundreds off dealer prices. This is the best automotive locksmith store in Frederick Maryland hands down.

Andre Campbell

Great experience. Kevin treated me with respect and got the job done in no time. Everything worked well the first time with no issues. I would definitely recommend this shop.

Phia rocker

I got my car keys locked inside my car and they helped me also got a spare key and remote too they have a good service From now on i will be bringing my cars.

Leslie Hopkins

Kevin (shop person) very friendly, and informative. Very reasonable. Would absolutely come back should the opportunity arise. Trip worth every penny.

Jordan Kraft

They were great- came to our house to program our key.... took a little longer to get there but made up for it with service!! Awesome!

Andrew Locke

Showed up twice, once at 9:30am. Sign on door said business hours 11-6. So I drove back out around noon. No one there.

Dan Gugger

Great experience, had everything I needed and cut my key for a very reasonable price. Would definitely recommend.

Ran Shapira

Those guys are AWSOME!! Will be using them for all of my future locksmith needs!!

Ryan

Excellent deal for what would be truly overpriced at the dealership.