Address: | 7381 Guilford Dr, Frederick, MD 21704, USA |
Phone: | +1 301-969-2052 |
Site: | local.tiresplus.com |
Rating: | 3.8 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–6PM 9AM–5PM |
CH
Chelsey J
Ive been going to this place for a couple of years, now on my 2nd car that I bring in. I feel they have always been honest with me about what needs done. Even if my brakes are going bad, theyll tell me how long I will have left before I really need to get them, since they know I am tight on money. The only thing I could say needs improvement is the wait time. I always have to find someone who can pick me up or I have to ride my bike home because I just cant sit there for hours for my car to be done. This usually isnt a problem if I have someone that can pick me up. Service is great and the people are nice and honest. I would definitely recommend!!!! Oh, they also let you use expired coupons and even if I dont have a coupon they usually find one for me!
SA
Sam Walton
Just to balance out the negatives a bit. I have been doing business with this location for years. I have had several instances over the years of me requesting work to be done and when it go in there they told me it did not need the work. Latest instance is my car was squealing bad and getting worse. They thought it was the AC motor going bad, which my extended warranty was going to cover most of the 1600 bill. When they tore it apart, it was the main clutch going bad, turned 1600 into 300. They had no reason to tell me this, warranty company had already approved. Honest repair shop, Keep in mind lot of the reviews are old.
A
Anonymous User
Went here and purchased a lifetime alignment package. When they did my alignment, my cars steering wheel was 5 degrees off to the right not thinking it would affect anything (car still drove straight). 10k later, my new tires are heavily worn down on the left side of the car from bad inner tire wear. I will try out other locations before I return back to here. Management seems to just brush off the customers as well...
A
Anonymous User
My wife took her car for inspection. They told her her front headlight was too dim to pass inspection, but they would be happy to replace it for $400+. I fixed it myself for around $30. When we returned to the shop, the mechanic and the supervisor were first class jerks. We had our baby in his car seat and the mechanic was telling us to hurry up, etc. We had a really bad experience with these guys.
MI
Michael Muszynski
Getting new tires is an occasional, but necessary evil. Its hard to rate five stars when dropping just about $500, but they include lifetime rotations and are fair with their time. Theyre convenient and the guy at the desk, Brad, is fair, friendly and an overall pleasant guy. I see I could save about $25 by going to Costco, but decided the hassle isnt worth it to me.
M
M Jaz
I wont go anywhere else now! I have had tires, brakes, oil changes, even some engine work done there. Honest, good work, and fast. They have had the same staff now for years, and they are all excellent, and treat you like family. Its hard to believe they are a chain, honestly! Brad is THE BEST!
SA
Sally Rollins
My husband and I were on vacation in Gettysburg PA got a screw in my tire and air was hissing out, it was 630 pm and no place here was open. I called and spoke to Jeff he said to bring it in. They were lifesavers they were friendly and fast. Best service Ive had ever at a tire place.
BE
Beniie World
Excellent service every time I make appointments or ask a questions about cars.. The crew always happy and ready to work. I Continue to come every time when you need oil change or check your car out. End of the day Im always Satisfied
CA
carma08
Service was okay. I felt raped financially, because none of my coupons from their site were applicable to any of the tires for my car (how convenient for them.)
CH
Chad C.
Great service..... staff is informative, polite and honest! Prices are competitive and its fairly easy to get an appointment on short notice.
KI
King Braff
TERRIBLE CUSTOMER SERVICE. Wont advice anyone to go there. Store manager speaks rough to customers and no respect to customer rights.
NI
Night Rider
Awesome service, great people working there. Had me in and out in no time. Definitely will do business there again!
MI
Miguel Serrano
El servicio es muy lento
GE
George Cornwell
At tire plus the people there are friendly and excellent service .
GE
George Cornwell
The best service i have ever received management is top notch.
DA
David Chávez
Excelente
JA
Jaleesa Williams
Nice and friendly with fair prices
AL
alex manduke
I was watched geese
KR
Kris T
Too high of prices