Address: | 8844 Washington Blvd, Jessup, MD 20794, USA |
Phone: | +1 301-725-6464 |
Site: | autobodyimages.biz |
Rating: | 3.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Anonymous User
I had light damage on the front end of my vehicle. Once I dropped the vehicle off I called about a question with the estimate. The estimate was written poorly, leaving items off that were damaged in the accident. I left several messages in hopes of talking to someone, yet received no phone call until the third day after I left the message. Once I was contacted, they decided that my vehicle was not worth their time and to come pick it up to take some where else. Office personnel were rude and cocky. I later found out this is common practice for this shop. Horrible customer service, my car sat for 2 weeks before they decided they were not going to work on it. My vehicle had less than $1500 in damage. Stay away this place is place is bad news. Their are many other shops on route 1 that are friendlier with better service.
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Anonymous User
I First saw this review page before taking my car to this shop. I was a bit nervous to do so by these reviews on this page. I had to take the chance since its so close to were I live. I get there and Joe Pecoraro helped every way he could to make the experience comfortable as possible. I had some previous damage to the fender and door that I was told would not be covered by the insurance company. When I received the car within time I was told. The previous damage was taken care of. I was upset thinking that they were going to just paint over that spot. I give this place a A++. Im so happy to have brought my car there. They go way out of the way to make sure that there customers are happy.
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Anonymous User
Excellent work and good customer service. In the past few years we have needed a body shop 3 times,including this month. Work is done correctly and the staff was very helpful with the insurance company and the rental car agency. Hope not to need a body shop for a long time,but if we do would definitely return to auto body images. Thanks!
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Charles Dyson
Auto Body Images has worked on 2 of my cars and always do an excellent job. I took advantage of the Geico express program and I got my car back in a little over 1 week. They are very professional and always keep you up to speed on the status of the work being done to your car. I recommend this shop to all my friends and family.
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Rip Realiean
My rear was all jacked up from a fender bender, but they got it good as new without having to replace my whole bumper. And just a few days!! I thought it was going to be a week. Im so happy to have my car back. The people who took care of me were super helpful.
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Suzi Williams
I have used Auto Body Images since 1990. They have always gone above and beyond to satisfy my needs. I would rather drive 15 minutes away to use their shop then risk the ever-changing shop up my street.
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Theresa LaMotte
Love this shop. They made a painful experience actually painless. The workmanship was great and they took care of all the details with my insurance company, including lining up a rental.
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p fraser
Great staff, excellent work,fast turn around, all around great service