Address: | 6465 Dobbin Center Way e, Columbia, MD 21045, USA |
Phone: | +1 410-730-1050 |
Site: | columbiaautobody.net |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–1PM Closed |
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Norah Ward
I could not have asked for a better experience after my first car accident. From the moment I called, Leo was extremely helpful and patient with my questions. When I decided to use their shop, the process was just effortless, they kept in touch by calling and letting me know the estimate and exactly where the number came from, and I felt like they were completely transparent and honest. The absolute best part of my experience was when I picked up my car, Sary, was so kind. He explained exactly what they had done and it was evident that they had spent a lot of energy and he took pride in the work. I genuinely felt like he was someone who was looking out for me, as a person, not just a paycheck, he really seemed to care about me and their work, not just going through the motions.Thank you Sary Chan! The car itself was amazing-it looked brand new (At least the area that was fixed-haha) I will recommend this shop to anyone that needs work, and although I hope I dont have to bring my car back in soon, I would bring it back in a heartbeat!
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Brian Lieberman
True service excellence from Columbia Auto Body. Sary helped me out after an accident left the entire right side of my car banged up. He obviously has a lot of experience with insurance companies, because he was ready for everything they threw at him and made sure I got the most out of my policy. The guy is a class act and the mechanics did a wonderful job on my vehicle (including installing the new tires I ordered -- it was in the shop already, so why not?). Id definitely recommend this place and will certainly be going back should the need arise. Only complaint would be with the speed bumps on the road coming in! Not fun to drive on in a banged-up car!
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Bebe Meundan
I would really recommend this auto body for any work that needs to be done to your car. The service is exceptional!!! I had a tree branch fall on my car and obviously did some great damage. I went through the insurance and they gave me an estimate but Sary the manager there handled everything for me with the insurance company. Making sure they paid for all my damage. Also had a rental car lined up for me. I didnt have to make not one phone call to either the insurance nor the car rental. When I got my car back, it looked brand new as if you just bought it straight from the dealer. I am very pleased with the way they handled the situation and my car.
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Saadia Gooding
Columbia Auto Body is a recommendation which is very deserving of 5 stars and I will tell you why....Their customer service hands down is outstanding. During my initial visit in March, I spoke with Erfan regarding the issue with my vehicle. Erfan was professional and went above and beyond to assist me. I was given an estimate as well as a temporary fix for my vehicle until I returned for the actual repair. Not only was the service provided reasonably priced, the work was superb. Columbia Auto Body is the best place in the Howard County area for your auto repair needs!!!
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Nick
After extensive research of the best auto body shops in Howard County, I decided to go with Columbia Auto Body. It was the right decision, Leo made me feel confident that the job would get done right and for a fair price. The job was done perfect, in a timely fashion and Leo saved me more than the original estimate. I highly recommend Columbia Auto Body for any body shop need, they made a stressful situation as smooth as possible, thanks again.
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David Ahmadpour
I took my car to Columbia Auto Body after an accident. My contact person was Erfan, he was very friendly, professional and informative. The entire process was painless and went very smoothly. I received updates from him several times during two weeks that my car was in the body shop. He was very promptive on responses to my questions. Most importantly they did a great job fixing my car. Amazing paint job! Strongly recommend this place.
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brian henson
The work was exceptional. I have owned many cars over the past several decades, and I rate the service, quality of workmanship, professionalism, timeliness, communication, and willingness to go the extra mile as 10+. There was real pride in the workmanship. Great work, the car looks as good as it looked on the day it was showroom new. Personnel were pleasant, informative, and easy to work with. Highly recommended
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Roger L
I really like this body shop. I was on the list of options for a recent accident. The front-office staff/estimates are extremely pleasant to work with. I havent had them have to complete a paint job yet, but based on my repair experience, I believe that they would do a good job/follow-up. I will take my vehicle here after the next accident vs. another shop in the area that wasnt as pleasant to work with.
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Jen Blasko
My insurance company recommended Columbia Auto Body after a minor fender bender. They were extremely responsive to my needs, allowed me to come in immediately and handled all of the information directly with my adjuster. They made the process go really smoothly! When I picked up my car, they even had fully vacuumed and detailed it for me! I would highly recommend them.
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Auguste Boti
Columbia auto Body was recommended to me by a friend. Man was I impress with their service. Erfan was very professional and handled everything. Once I dropped my car off, Erfan arranged for a rental to pick me up at the store in no time. My car was ready in the time frame provided, washed and brand new!!! 5 stars to Columbia Auto Body for a job well done!!!!
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Todd Johnsonbaugh
My insurance company recommended Columbia Auto Body after a collision. I could not be more impressed with the level of customer service. They made the insurance paperwork easy and worked with my schedule to repair my vehicle in a very timely manner. I have already referred someone to their garage and will do so again and again.
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Samuel Gobrail
Erfan took excellent care of my car. I especially appreciated the status updates and constant communication. They kept me in the loop, handled the insurance side of things, and overall did an awesome job. My family and I have been coming here for a long time and will continue to do so.
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Hilary Miller
Columbia Auto Body had my car repaired and cleaned up and ready a full day early of when promised. Erfan was efficient, kind, and friendly. I will remember this facility and recommend it to my friends. Thanks for your great service!
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Rion Boyd
Professional, pleasant, and precise. Erfan and his team did an amazing job with my auto repair and mechanical work. I am so pleased with my car; it rides like its brand new! Erfan is meticulous to ensure that the job is done just right.
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lashawn sharp
The costumer service is horrible. After body work I was considering bringing my car back for more work however , after being talked to disrespectfully upon completion , I will never be back .
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Kevin Shafikhani
Erfan helped me throughout the whole process and he was very professional and customer oriented. Everybody was very nice and helpful and did a great job on my car. Recommended.
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Dawn Stoner
Highly recommend!! Quick service, great customer service & high quality work. My 4Runner looks GREAT & brand new again! THANK YOU Columbia Auto Body staff, you guys ROCK!!
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Jessie
I received courteous, patient and detailed service for my Honda CRV. My car was the victim of a hit and run and now its a good as new! Thank you Columbia Auto Body.