Faulkner Body Works

2060 Paxton St, Harrisburg, PA 17111, USA

Address:	2060 Paxton St, Harrisburg, PA 17111, USA
Phone:	+1 717-213-3300
Rating:	2.3
Working:	8AM–5PM 8AM–5PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed

Location

Photos 11

Reviews 21

Anonymous User

I had decided to get my vehicle repaired at Faulkner Body Works because I had purchased my vehicle from one of the other Faulkner locations on Paxton St. and thought it would be a good idea. Everything seemed to go fine at first. I had my estimate and everything before the end of the week. They had told me it would take 16 business days to get my vehicle fixed. This again seemed understandable since my vehicle had a good bit of damage to get fixed. Its been over a month more than 16 business days to get my vehicle back. Everytime after that initial 16 business days that i or a member of my family would call, we all got the run around. Well this is a problem now. Well, we havent gotten to this yet. Dont waste your breath on this place. Do yourself a favor. Say NO and go to another shop. This place is ridiculous!

Scott Chappell

This is the absolute worst body shop ever. If I could give negative stars I would. Every single gap on the car is wrong but hey the representative I talked to said it looks good to him. There is a 1/4 inch lip that the hood sticks up and roughly 3/8 inch gap around the trunk lid. The car has a giant scratch down the drivers side that wasnt there previously and the interior roof liner is nothing but grease from somebodys careless hands. This place is absolutely terrible. I wish I read reviews before accepting where the insurance company recommended. Learn from my mistake. Go ANYWHERE but here. They are supposed to take care of their mistakes and if they do I will update my review but from what I have seen so far I dont have a lot of faith in their work period.

Jenna Nelson

My car got hit on my drivers side but didnt have too much damage. I got my car estimated previously for the damage at another body shop and they said it would take 3 days. The insurance wanted me to go through Faulkner and Faulkner said they would take 11 days. They pushed it back even further to 13 days. When I got my car back yesterday, there is paint all inside my car, dirt on the ground, a dent on the inside of my door that was never there, scratches and chipped paint on both the outside handles on my drivers side which were never there, and the door frame still has the dents, they just painted over them. Now I wasted over two weeks for a horrible job and have to get their mistakes fixed somewhere else. DO NOT GO HERE.

Tami Lee

This the third time that my family has used Faulkner Body Shop and each time that have not had the car done when promised. At least 1-2 weeks longer to fix the cars because they are "short staffed". That is not my problem - a business should stick to their promise of delivery. Use overtime if you have to. Horrible service. I have to call them to get updates. Will never use this body shop again. In fact I will probably never buy another car from Faulkner dealerships again based on this lack of service and not holding to promises. I had bought 5 cars from Faulkner Nissan in the past five years. Never again.

NAJA LMLM

I hoped to give them Zero star but I could not ... at 1000 wister ave .They tookm took more than 800$ to fix oil leak and my car still have oil leak and already I told them to replace the head gasket but they did not...and the Rude employees told me we cant fix it for you ...if you want go to the court to claim !!! Im surprised from this unprofessional work and behavior as well .....DO NOT go to them ,,,,, Run Away from those cheating people .... Dont lose your money and your time for this Horrible unreliable Service

Joshua Hoffert

I used Faulkner because they are a recommended Erie Insurance repair shop. They were very fast to get my car quoted out and they interacted directly with Erie to get it approved. The office staff was very friendly and the work was done in exactly the time they said it would take. I am very pleased with the end result.

Kate Moore

NEVER take your car here. Got my brand new car back after a hit and run, ended up having more damage after I picked it up than when I dropped it off, and they refused to fix it, even though it happened because of their negligence. Absolutely awful experience. Their staff is rude and cocky as well.

Charmaine Brown

They lie and cheat. They dont honor any advertising done on their website. Vinnie is the worse. They will overcharge and under perform. And your insurance rates will go up because of them... BEWARE stay away. Find anywhere else to take your car.

donaldmartino

My best fender bender experience ever. They handled everything with insurance company. Parts delivered in 2-3 days. Estimated 4 days to repair. Took 4 days to repair. This will be my "go to" body shop.

Christina White

If I were you, I wouldnt even bother. Horrible customer service. Told by the woman the "we are way to busy and cant tell you how long an estimate will take, you might be here a while. Try someone else.

Jessica Kraft

Not sure about their body work, as I havent dropped off my car yet, but they need to learn a lesson in customer service. By far the RUDEST people I have ever encountered in ANY industry!

Dean Johnson

I had my car taken in for the minor damage on the front end. It took those guys 6 weeks to fix just little damage done to my car! I would not recommend this place to anybody.

Allison Normile

Given an estimate of 4 days of work. It has been nearly 11 days now. I was just informed that my car will not be ready for nearly another week. Absolutely not okay.

Here to Stay Express

This is the ABSOLUTELY the worst body shop ever. They are doing nothing but scamming people and causing insurance rates to go up.

loveme love

Wow I so wish I would have read the reviews before selecting this place. Over a month and one excuse after another ridiculous.

Athena Wynn

Took my car here after a bad collision, staff did a beautiful job. Would recommend this place to friends.

Hannah Griffiths

Absolutely great work done to my vehicle. Staff is welcoming, friendly, willing to help.

moon277beam

Didnt have much to experience-dropped car off and left but service was good

BrandyRae Weaver

Very sweet secretary dedicated mechanics.