Belair Autobody

2756 Old Washington Rd, Waldorf, MD 20601, USA

Address:	2756 Old Washington Rd, Waldorf, MD 20601, USA
Phone:	+1 301-632-6748
Site:	belairautobody.net
Rating:	4

Location

Photos 10

Reviews 9

Von Brown

I had the huge misfortune of following a recommendation from my State Farm auto insurance to patronize Belair Auto Body and Collision. In November of 20015, I placed my car into the supposed capable hands of Belair Autobody and Collision. After a week they called and told me the car would not be ready ontime. I believe this was because it was close to the upcoming holiday the repairs were delayed. That ment an extra week of rental. The car was not completed in time. In the meantime, I had a horrific accident that left me severely injured. I was unable to drive and I didnt have transportation to get from Silver Spring Maryland to Waldorf Maryland. It was a complete hassle and when I found someone to take me They had closed and we arrived there at 6 PM I found out that they close at 5:30 PM. When I could get my car, I was appalled at the condition of my car. There was mud tracked on the driver door and on the floor mat, the front passenger door was partially assembled I pointed it out and they became defensive and reluctantly fixed it but refused to clean out the mud they tracked in. When I safely got to my destination I discovered that the interior left side of my trunk carpet trunk flooring had been yanked out. I contacted state farm upset of this finding and Belair claimed that I was the one who damaged my car. I called Belair Autobody and thay had the the nerve to say that it was my fault that I had over stuffed the netting. They were suppose to repair the drivers side of the trunk lid. I have photos showing the content and hateful damage to my car. State Farm believed the collision center and did nothing. Fast foward to July 20016 there was a huge rain storm. The next morning I go to my trunk and when I lift up the lid all this water is pouring out the lid of the trunk. By the time I get my camera the water was just a steady drip. I contact State Farm once again telling them about the unprofessional work of Belair Autobody. They send out an adjuster and he reccomends to have an autobody inspect my car. Since I had a poor experiece the orginal repair shop, Id had excellent workmanship by Cherokee Colission Center I chose to go there. Low and behold the moment they looked at my car they find that the rear passanger window molding had been pulled out. Once they did their inspection they found that Belair Auto body didnt replace all the trunk seals. I was livid. I knew when Belair Autobody returned my car in such poor condition they had been malicious. I also took photos of that. Unfortunately State Farm view on the matters of the problem was that if it is driveable the it is accetable and if I didnt like the what Belair Autobody did then take it up with them. Ok I do that. Not only did they not return my phone call but was once again nasty and agumentative about the condition they returned my car damged and they had the nerve to blame me once agin they also told me that I poured water to make it drip. Plus blamed me for yanking out the window molding. They switch their story about the trunk saying that I did pulled the carpet out my trunk with over 100 pounds of content in it. Why would I take a vehicle for reairs with a full trunk? I told this John guy that I have photos. You are starting to get my point. Excuses once agin, thats why I refused to take my car back there. Much less deal with them. To eEnd my experience on a positive note. Cherokee Collision center had the kindness and professionalism to fix the separated molding and even helped close this huge gap that Belair Autobody had created on the left side of that trunk moding. The technician then revealed that the supporting bracket was pulled out. I am done. I would not give that place a star they dont deserve that much.

Stefanie Parker

I took in a 2005 White Mustang with quite a bit of damage to the front right side. The insurance covered the repair to the front fender. I got a separate quote for prior damage, and they gave a very good price. The work was done very quickly - Belair Autobody offered a one week turnaround. However, I was out of town for three days after the repairs were to be completed. Belair agreed to allow me to pickup the car after I returned to town. The front of the car looks brand new, and they even cleaned the inside and outside of the car. Belair went above and beyond to put the car in the best condition possible - they repaired an antenna that someone had repaired improperly before (with glue) and even replaced some of the lights that they noticed were out, just to help me out so I wouldnt get a ticket. They went beyond professionalism to actually be hospitable. No one wants a damaged car, but these are exactly the people you want to do business with if you need collision damage repaired. Its a well run family business that I would recommend to my own family/friends.

Amanda Norwood

Terrible experience. We brought our Mercedes there after a minor accident to get some scratches fixed. They claimed there were problems underneath the car that they had to fix. I think they were just giving themselves extra work to drive up the cost. They admitted that they ordered a new bottom engine shield even though the previous one was not damaged. After they installed the new shield I ended up on the side of the road TWICE after the shield came undone because it was not properly installed. Would not recommend them to anyone, but especially if you have a Mercedes as they dont know how to work on them.

Anonymous User

Belair lied to the insurance company about when they got in contact with me about my car being finished, so I had to pay for an extra day on my rental car. Then, when I picked up my car, I found that $20 had been stolen out of the console compartment and my expensive car battery charger had been taken from the trunk. I got the charger back after hounding them, but I am still out the $20 and the $28 for the car rental. Also, my cars trunk still does not close properly. This shop is full of liars, cheats, and they do a subpar repair job.

Shannon

My car is beautiful and look so much better than before. Their prices are good for those who do not have insurance covering your cost. I highly recommend! Every including service was great.

Sam Talton

Very quck service and very professional about everything and quick to reply

Frances Redman

They did an excellent job and i would recommend them to anyone i know

Matt Smigal

Faster than they quoted. Looks great.

Jack Wolfe

Best shop in town