Richard A. Cook Jr. Plumbing & Heating, Inc.

Address:	10540 Gorman Rd, Laurel, MD 20723, USA
Phone:	+1 301-490-4224
Site:	richardcookplumbing.com
Rating:	1

Location

Photos 13

Reviews 10

Elizabeth Weissbrod

They were very courteous over the phone whenever we spoke about the potential work to be done. Our 21 year old water heater wasnt heating quite as much as it used to. Dave came out to the house to take a look. He said he could try to repair it but with it being so old I wasnt shocked when he suggested just replacing it. We scheduled the install and the cost of that visit applied to the install price. On the day of install Dave arrived a little early to the appointed time, which is 100% fine by me. He got the old water heater out, replaced an old shutoff valve, and installed the new water heater in about 3hrs. The new water heater was delivered right to the house and Dave exchanged the old for the new with the courier (who was really funny). Dave showed me how the new one works and where the gas and water shut off valves are located before he left. He didnt leave a mess when he left either. We just had the work done so hopefully it all works just as well as the old for another 21 years. FYI they offer a pay in cash discount. Always confirm prices and discounts prior to work being done.

Michael Carmel

Called them for a simple job to unclog a drain that goes from my kitchen to the main drain. Every single house in my neighborhood is built the same way. That are over 400 homes that are built like mine. The "technician" over the phone told me that the house doesnt meet code. Once he got to the house, he was constantly cussing and fussing and shouting on his phone. His blatant disregard for my house was a shocker in and of itself! He dragged dirt all over the floor, did not ask for an outlet (there was one right next to him) but went into the house with his filthy shoes, and plugged his plumbing equipment in my basement. The little bit of dirt that came from his snaking was strange, but he continuously tried to push a Sump Pump on us. There is no place and no need for a Sump Pump, we live on top of a hill. To make a long story short, two weeks later; the drain is clogged again! I called them today for a follow up, they refused, told me my house is illegal (!?) does not meet code and they refuse to fix it. Should have gone to BG & E in the first place.

C Taylor

Richard A Cook Plumbing was called for a clogged outside drain during a heavy rain when water was starting to seep under the basement door. They were able to send a plumber promptly and took care of the problem averting a major catastrophy. They were professional, competent and efficient. I will definitely call them for future plumbing problems.

Bonnie and Greg Bass

I had a leak on the supply side of a cut off valve to a bathroom sink. Richard A Cooks plumber came out promptly and repaired the leak. Since he was on site, I had him fix problems with 2 other sinks and also the plumbing to the dishwasher, all at a fair price. I plan to give them a call the next time I need a plumber.

Myron Weiner

Richard Cook, Jr. Plumbing completed with much satisfaction jobs involving a humidifier linked to our heating/air conditioning unit and toilets. A very positive aspect was an ability to be creative and come up with a solution that was not readily apparent. Very professional, prompt, and efficient.

Anonymous User

1. They are not punctual. In my case they showed up 2 and half hours late. 2. Not competent. It took way too long and ultimately they were not able to fix my simple problem. 3. I suspect their integrity. They quoted an amount and later half way through the work they jacked it up.

Julekha Dash

Like the last reviewer -- they gave one price for a clogged toilet and then it kept going up and up and up. And then finally they didnt even fix the problem after charging $900! I called Roto Rooter and they told me that the issue wasnt fixed at all.

Craig Lipscomb

In talking with Richard and inquiring about how to establish a fair quote for plumbing contractor he was very informative and earned my trust. I would recommend them to anyone in need of emergency plumbing service after my first experience with him.

Michael Burkholder

Easy to work with and very thorough. Showed up exactly when promised and efficiently replaced the sump pump at our bar sink. Wouldnt hesitate to reach out to RIchard A Cook Jr. Plumbing & Heating in the future.

Wendi Gauss

Wonderful quality work and great efficent service! Call them you wont be sorry!!!