Address: | 45870 Millstone Landing Rd, Lexington Park, MD 20653, USA |
Phone: | +1 301-862-0028 |
Site: | aamcolexingtonparkmd.com |
Rating: | 4.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–1PM Closed |
PR
PRstrategist
DO NOT TAKE YOUR VEHICLE TO AAMCO LEXINGTON PARK, MD LOCATION. REPEAT...DO NOT TAKE YOUR VEHICLE TO AAMCO LEXINGTON PARK, MD LOCATION. Had my brakes replaced by AAMCO Lexington Park, MD a little over a year prior and only after approximately 22K miles, I experienced a rough grating metal-on-metal sound coming from the front drivers side. On the chance that the lifetime waranteed brake parts (not labor) would covered, I returned to have them look at it. The diagnosis...caliper locked up on drivers side and warranteed parts not covered. Pricing estimate for the fix was quoted at $400+ for just the drivers side and north of $600 for driver and passenger side caliper replacement, rotors turned and brake bleed. After only logging only 2 miles right after coming off the lift at AAMCO, the metal-on-metal sound became much louder than before the visit to AAMCO and the brakes became unusable to the point where I had to travel at very low speeds and shift down to slow my vehicle with very little pressure on the brakes. Very disatisfied with my "Double A, M-C-O experience," I took the vehicle for a second look to First Choice Auto Repair in Charlotte Hall, MD.The diagnosis...caliper locked up on drivers side and a result of wrong prior brake pad installation. On my vehicle, there are specific inboard and outboard pads that must be installed correctly on each side. According to the top-notch and very honest crew at First Choice Auto Repair, the brake pads were wrongfully installed with both inboard pads on the drivers side and outboard pads installed on the passenger side instead of using one of each, and inboard and an outboard pad, respectively. Not wanting to immediately lay blame, I did some in-depth research and even contacted a certified mechanic at a local dealership for my car manufacturer to confirm the the parts and installation required for my make/model and was able to validate that each side must be installed with one of each, inboard and outboard pad. Even visited the certified mechanic on-site to show him the AAMCO-installed pads that were removed and it was further confirmed that the pads were unusually worn for the miles logged and that it was due to the wrongful prior installation - by AAMCO. Bottom line, seek out a good mom and pop garage (e.g. First Choice Auto Repair/Charlotte Hall or Marks Automotive/Lexington Park) instead of AAMCO Lexington Park. They are typical franchise wanna-be-mechanic knuckle draggers. REPEAT...DO NOT TAKE YOUR VEHICLE TO AAMCO LEXINGTON PARK, MD LOCATION.
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Phillip Levin
AAMCO SAVED THE DAY!!!! AND MY VACATION!!! We were planning a family trip which was only a few weeks away, unfortunately, my wifes van stopped moving. The engine was running but it went nowhere. Of course, she was not in a great situation because she had our childrens sporting events and errands to run and I met with her at the street where the car was stuck. I found that the car only went into reverse and I parked it and called for a tow. Because of the late hour, I had it taken to AAMCO-Lexington Park. I was nervous because I was faced with the questions, do I replace the Van or get the Van fixed. The next morning, I received a telephone call and it was easy from there. They communicated with me and I felt more at ease. Once the transmission was inspected, I was given options. I appreciated that. More importantly, I felt like AAMCO cared about me and not just getting my business. I opted to get the rebuilt transmission and warranty. It was the smartest decision my wife and I made. Replacing our van would be a mistake. The price of the repair was more than fair but the way I was treated meant everything. Pat, Mike, and Carl you all were a real life-saver. Thank you AAMCO.
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Janice Dixon
I was extremely impressed with the customer service and work Aamco did on our Ford Escape. We are a military family and just transferred from the West Coast. We found trouble with our ABS on Sunday night and were able to call Aamco bright and early on Monday morning, James took my call and was very professional and informative from the beginning on the status and diagnostics. We are extremely happy with the work that was done and they have emailed and called to follow up with our family vehicle. It is always comforting to know that the place you take your vehicle for repair cares for the customers needs and safety. We will continue to use Aamco with our future needs, even just an oil change! Thank you to James and to Carl Merewtiz for taking care of us.
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Daniel Byrne
These guys are straight up awesome! I called them because of the good reviews and because of their hours and I hope you do too. Im from Maine so Ive seen plenty of friendly people but for a garage these guys take the cake (they didnt even knock me for being a Pats fan). They were able to take my car the same day I called and they got it back to me in two days just in time for the weekend. Turned out I had a brake issue and when I went to pick it up they said it really didnt take much work so they didnt even charge me! Now Ive got a noise and worry free car. If you are on travel and dont know where to go for car service, this is the place. If I lived here, this would easily be my go-to.
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James Martz
I was in town from Mississippi visiting friends when my vehicle had a serious torque convertor leak. I lived in the local area for many years and knew the shop from previous vehicle repairs I had there. The service itself was thorough and well done. The only issue upon leaving was that the "check engine" light was still lit. It cleared after the fifth or sixth traffic after I left the shop. The drive home went very well and the transmission shifted smoothly the entire trip. I have not had any problems since the repair and I hope for things to stay that way for a couple of years. I would highly recommend this shop for all your transmission repair needs
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Anonymous User
My wife and son brought my 96 Jeep in for a front drivetrain noise. It sounded like a bearing going bad, and had a vibration at 60mph. They replaced the bearing in the front differential - fine, but when I picked it up, theyd also put new springs on the front end for ~$300 in parts and labor. Since my wife had authorized the work, I didnt argue, but the springs had nothing to do with the problem I asked them to fix, and were fine, just rusty. I would not trust them to make an honest recommendation of what work needed to be done on my vehicle. The vibration at 60mph is still there. :-( Polite staff, clean waiting area, lost my business.
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Robert Plant
I use them for both my personal and work trucks. They do a great job and are really consistent. They consistently offer when possible, multiple solutions in varying prices. They have fixed everything from transfer case gears to computers etc. The owner is always reachable. They have never done any work without letting me know the price first. Unlike many places that use the guess system, and fix it one part at a time, they take the time to do the research and get it right the first time.
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MaryJane Seanor
We are fairly new to the area and my husband got en email through work for a discounted price on an oil change. I took the car in for the oil change and they found that the front CV boot was ripped and it needed replaced. They were very accommodating since I had to leave the car there. The manager was very friendly and even showed me what was wrong with the car so I could see the problem. The price was fair to fix the problem. I will definitely return to this place for future repairs.