Address: | 10811 Reisterstown Rd, Owings Mills, MD 21117, USA |
Phone: | +1 410-356-4791 |
Site: | pleasanthillservice.com |
Rating: | 5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Alan Silver
Using Pleasant Hill for at least 20 years. Excellent service. Great atmosphere. Honest mechanics. Rick and Steve do excellent work and run a terrific shop. What it comes down to is trust. You might think you need brakes, but these guys will tell you the truth. I cant tell you how many times Ive come into the shop thinking I really need to fix something. Pleasant Hill will look my vehicle over and 9 times out of 10 I dont need the repair. Or I will need the repair, but not for another 3,000 miles. When youre an Average Joe car owner who doesnt know about anything under the hood, all you can hope for is honesty in your mechanics. Rick and Steve are the real deal. I wouldnt take my car anywhere else. If Ive learned anything in life, all we have is our integrity. Rick and Steve have it in spades. Theyre wonderful.
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Paige Michener
I was very satisfied with my experience with Pleasant Hill Service Center. I took my car there for the first time to get a second opinion about some work that another shop told me I needed. I spoke with Steve on the phone, who quickly set up an appointment for me. Upon arriving at the shop, Steve was very professional and helpful and reassured fast service. He called back shortly and explained to me that I did not need all of the work that the other shop recommended, which I appreciated very much. He was very honest about what was going on with my car and did a free courtesy check on my vehicle. He did the work that I did need very promptly. I was very satisfied with Pleasant Hill and I would them recommend to anyone who needs any sort of repairs/maintenance on their car.
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Jeff King
Rick and Steve have been maintaining my cars since I met Rick in the late 90s and it is a great place for repairs. They both are incredibly helpful, very fair and most importantly honest. Their prices are reasonable and they are very open about what repairs are needed and if they can perform them. They DO NOT make repairs that arent necessary. My vehicles only see the dealer when it is a warranty issue. I highly recommend Pleasant Hill Service Center to keep your vehicles safe and on the road.
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Annod Coach
I went in Based off the positive reviews. I dont know if it was the way I was dressed or not bit the guy at the desk seriously acted like he dis want my business. I had price quotes that were given to me by another service center and the guy at pleasant said there was no way he could give me a quote. It was something simple. It was like he was trying to say "Dont want to do it" so thanks wont do business here. I just stop by because of all the positive reviews.
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Barbara Johnson
Rick and Steve are all about service and taking care of the customer as well as their car. These guys go beyond the definition of "service" that you get today. They remind me of the way things used to be, way back when. My husband died two years ago and they took care of his beat up old minivan till it reached over $200,000. miles. They are honest and fair and I always know that when I go in there, there will be someone smiling and friendly and happy to help.
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Bremen Trail
Rick and Steve at Pleasant Hill Service Center are great. We have been customers of theirs for 30+ years and I can honestly say that I never had to take my car back a second time because the repair wasnt done correctly the first time. They both keep up with the latest bulletins, recalls, etc., which is quite a feat, knowing how many different makes and models there are. I could not recommend Pleasant Hill Service Center more highly!
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JOYCE BEREY-RIVANS
I have a 1989 Oldsmobile in fantastic condition, thanks to Steve and Rick at Pleasant Hill Service Center. They are the only ones who have ever serviced this auto. I would never trust any other mechanic to care for my 27 year young car! Honesty, integrity, and true know how is what they know and have practiced always!!! I could not recommend anyone or any business higher than Steve, Rick and Pleasant Hill Service Center!
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Teresa Marie Barrett
Great place for repairs. Steve and Rick are incredibly helpful. They have been fixing our cars for over 20 years now! Prices are reasonable and they have always been fair and honest about what can and cannot be done for our vehicles. They keep us on the road and safe! Our newest car has a warranty and I hate dealing with the dealership repair center. I highly recommend Pleasant Hill Service Center.
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Jo Gordon
I have to agree with most of what has been written here. I have been dealing with Rick and Steve for almost 15 years and the one major point about their service is their honesty. You simply dont get that with dealership service centers. Got a car problem, take it to these guys and they will get you in and out with an honest price. These guys are top notch!
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Rene Najera
My car was overheating and Mr. Steve Britton came right out and helped me diagnose the problem, put fluid in the radiator, and get me on my way home on a very rainy day. All as a drop-in, unscheduled visit. Class act and highly recommended. If their quality is half as good as their service and willingness to go out of their way, theyre worth every penny.
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craig schointuch
They are nice guys. However they are very expensive. Shop around. The sunoco and nick of time automotive are much cheaper. We found d the last few times they didnt do the little things. These guys are great for grandma and grandpop who have money and dont care. However if youre like me where money is an issue. I say shop around.
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Marcie Cohen
Ive been going to Pleasant Hill for years. Rick and Steve run a great shop and they have always been highly ethical and honest. They have never suggested I do additional services or anything else that was not absolutely required. I recommend them all the time and wouldnt even consider going anywhere else!
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Lauren van slyke
My family has been going to Pleasant Hill for at least 10 years so they have probably worked on 10+ cars for us. Steve and Rick are so nice, knowledgeable and honest. I love working with them, I live in NE Baltimore City and still like to bring my car here. I would whole-heartedly recommend!
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Sylvette A. La Touche-Howard
I absolutely love the service that I receive at Pleasant Hill Service Center. Rick, Steve and their team are bar none! My family and I have trusted them with our vehicles for over a decade and they have always been amazing! They are knowledgeable, friendly and always offer superior service.
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Wendy Gibson
Pleasant Hill Service Center provides the most professional car service available in the greater Baltimore area. Steve and Rick are above board, extremely knowledgable, and do the work at a fair price. I highly recommend Pleasant Hill Service Center! You will not regret the experience.
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Nicole B
I have been taking my 2003 Dodge Caravan to Rick and Steve for quite some time and I love their service. I could not ask for a more knowledgeable, friendly and honest place to have my vehicle serviced. This is definitely the place to go for your vehicle needs.
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Susan Abbenante
These guys set the standard for service and quality in car repair. You cannot go wrong putting yourself and your car in the hands of Steve, Rich and their crew. You will be treated with fairness and respect, and you wont want to go anywhere else.