Address: | 11130 Rockville Pike, Rockville, MD 20852, USA |
Phone: | +1 301-881-7411 |
Site: | drycleanexpo.com |
Rating: | 3.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM Closed |
I
I Martin
This place was my go to for my first few months living in the area... Lots of uniform cleaning... But one day i went to pick up my uniform jacket and one of the patches was falling off... Then the other was loosened. I brought it to thier attention. The man who claims to be the manager "jimmy" said " it must have been like that when i came..." I told him it wasnt... I asked him what he was willing todo? Can they fix it? He said sure "but you pay". I asked why should I pay ? And aske why he was so rude to me when i had been a faithful customer ? He said fine leave it here... I said I needed it Monday ... And I asked for a refund of the service at least... He said no...I asked him if he cared if he lost the customer... He said "NO". SERVICE MEMBERS DONT TAKE YOUR STUFF HERE. I was blessed that the base was willing to fix my coat on the spot for $30 ... But honestly the cleaners caused the damage they should have fixed it or at least refunded my service. Ill find another cleaners but wanted folks to know. I was not loud or rude to him... Race may have played a role, but honestly the service issue is bad enough.
A
Anonymous User
INEXPENSIVE AND they are thorough when they dry clean your clothes. I travel from OLD TOWN ALEXANDRIA to have my dry cleaning done here. When they put on the dry cleaning tag, they always put it on the clothings tag or in a nondescript area like by your pants zipper. Ive had other dry cleaners pin or STAPLE the tag directly to the front of a shirt! Rare bad experience: I had an iron mark on an expensive suit. It discolored the fabric. I brought it back and HAVE NO IDEA HOW THEY DID IT, but they removed that mark! Dry cleaning here costs $1.99 per garment whether you spilled anything on yourself or not. Great job guys!!!
CA
Calbert Laing
The best place, I have found, for dry cleaning in many many years. Most of the staff is courteous and pleasant. A few of those young girls are just downright nasty but I do not hold it against the establishment. They do very good work at a very reasonable price. Just remember, if you want crease in all your pants, do not assume they will do it automatically. Tell them.
JU
Juelles Chester
My go-to place for dry cleaning. Inexpensive and excellent work. If they feel like they cant get a stain out they tell you up-front. Treat the people behind the counter with respect and theyll go the extra mile for you.
NI
Nicole Bennett
They shirts have recently been coming back with broken buttons every single time I got there..... When I ask for the buttons to be replaced the thread is a completely different color
A
Anonymous User
Really bad! they break all buttons on shirts! I hate this place you get what you pay for $2....... break all the buttons off a $40 sweater.....
MA
Masoud Hamedi
have been using their service for several years without any problem.
RY
Ryan Wright
Been going for 4 years, great value, fast service, nice staff.
MO
Moshi Moshi
Overpriced and the end product isnt great
JO
Jose Lazo
Good job, friendly staff
MA
mary runkle
Favorite dry cleanet
IH
Ihgf Kggegysy
fast service
М
Макс Р