Address: | 4441 Six Forks Rd, Raleigh, NC 27609, USA |
Phone: | +1 919-787-1125 |
Site: | brotherscleaners.com |
Rating: | 4.6 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–2PM Closed |
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Harry Kaplan
I have been a Brothers Cleaners customer for many years. I am a delivery customer and my personal contact at Brothers is Larry Barlow. Larry makes my experience with Brothers five stars. I have had a few issues with my cleaning over the years (nobody and no business is perfect), but Larry always has addressed and fixed my problems promptly and courteously. He clearly cares about his customers and about what he does. One example: Larry always gives a treat to our dog Fin when he comes by and someone is home. That would be nice enough, but the other day, he had already visited our home to drop off cleaning and drove by my wife who was walking Fin in our neighborhood. Larry stopped and pulled over so that he could get out and give Fin his treat. This just shows what a nice person Larry is. He also is very good at making sure that his customers get the best service. Brothers as a whole has this kind of person working for them. I have never spoken with anyone who wasnt friendly and helpful. The owner has even called me a few times when I had issues just to make sure that I was satisfied with Brothers service. This is a very classy company and I am a happy customer.
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Ceanna Urbanski
I had my wedding dress preserved there and the service was mediocre. Everything seemed great when I dropped off my dress and talked to Aggie. I was told the process took about a month, at three weeks in I went to view the garment prior to boxing and there were stains that were not removed. They redid it and when I came back the next day the stains were mostly cleaned up. However, they never called me to let me know when my dress was ready to be picked up. At seven weeks, I called to ask and was told it had been ready to be picked up. When my husband went to get it, the dress was boxed in a solid cardboard box, I was told it would be in a box that had a viewing window (it also says it on their website.). How can anyone actually tell if they are picking up the correct dress?? For $200, for a dress that didnt have any problems or visible stains when dropped off, Im disappointed with the service.
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Melanie Sharp
I used to manage the Six Forks location. I would NEVER leave my clothes there! I have seen so much loss, theft and general lack of care. Once your clothes are placed in one of the untrained, (because they are not given time to train properly and are hired and fired on a whim) high school students hands they may be gone forever. The day manager is extremly unprofessional in appearance and manner. I would not even use this company on my resume! They are also very prejudiced, in so many ways. I seen more discrimination in that place than I have my whole life. Against anyone of color and against age! Sad!!! Good Luck!
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Lee Hilker
Ive been using Brothers Cleaners for over 10 years and my clothes always come back super clean.They always have excellent customer service. The staff goes above and beyond to help. They lost a garment of mine once and another time a shirt got damaged on accident.That being said I understand mistakes happen but Brothers Cleaners went above and beyond to keep me as a customer.They gave me a store credit for my damaged item (which for most dry cleaners is unheard of ).I highly recommend this north hills location.The morning manager AGGIE has been there as long as I can remember and she always takes great care of me.
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Winkie Worley
Nothing to say except they are "The Very Best"!!!!! I always know that I shall not be concerned about my dry cleaning whenever I drop clothes off!! I always use the North Hills location and Aggy and Percy ALWAYS give me perfect assistance and are ALWAYS so kind and gracious and pleasant to me!! I would always go by Brothers just to have an opportunity to speak with them!!!
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Anonymous User
I have never used them before but I only took two things there. It was suppose to be ready on Tuesday but I couldnt get there till Thursday. I got one of my shirts but my nice coat they said must have fallen off the hanger! What does that mean! They said they would try to find it and call me back! How absurd! I will never use them again!
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Jay Komthongpane
Great in and out experience. Kind of hard to get a hold of the tailor. Although he was there when I called and he waited till 5:30 like I asked. If you drop off at another location, they can send it to another location if you need too. I like the email receipt when your clothes are ready. Keep it up.
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Charles Malone
The drive in service at Brothers Cleaners is both fast and efficient, not to mention the employees are courteous. The prices are reasonable, as well, so getting the laundry done with this establishment is a quick in-and-out without worry.
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Nate Woollens
Brothers Cleaners is a incredible, American business focused on customer service and centered on quality. The employees of Brothers are always eager to assist in taking care of any order and seem to always greet you with a smile.
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Jim Smith
My wife and I have been using Brothers Cleaner ever since we moved to Raleigh in 1973. We have remained with Brothers because we have always received excellent service and their employees are always friendly and courteous
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Kelsey Schaive
Great service and good work, yes its more expensive than Id like but its convenient, quick, and easy! Plus if youre a new customer they give you coupons and send you a $25 gift card in the mail! Ill take it
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Chris Caylor
I was new to the area and they have been a great place to get my dress shirts and pants cleaned. Their emails and service are a nice touch - same day after 5:30pm is also very convenient.
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Ellen Jacobs
My experience was excellent. I had a leather jacket repaired and I cant tell where the coat was damaged. They have an excellent tailor as well as cleaning services.
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Harriet Tharrington
Brothers does an excellent join dry cleaning. I take items that I know need special care and/or attention to this business. They are very professional and helpful
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Gray Pendleton
They always do great work. If there is ever a mistake, they own up to it and try to make it right. Always satisfied with their excellent results.
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Epsie Stevens
Always great service & quick turnaround. I use the North Hills location & love the drive up service. I can drop off & pick up quickly.
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minnie best
Excellent service. Clothing will be ready when you get them. They are very goo about getting stains out of your clothes.
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Katie Steyn
Same day service is great if youre on a tight timeline, and they were so very friendly at the drive-thru pickup window!
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Rodger K
Have had nothing but great service. At home pickup and delivery is fantastic. Occasional hiccups are quickly resolved.
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Janie Smith Brooks
Brothers is fantastic; they are quick, professional, and courteous - plus you cant beat a drive through window!
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Shelia Hodges
My first visit to this location and they went above and beyond my expectations!
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Larry Ford
The folks at Brothers Cleaners always provide quality and curtious service.
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Allie Busche
Good customer service and quick turnaround. The drive thru is nice.
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April Leon
Great service, great prices, friendly staff, and great location.
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Rita Bailey
I love Brothers Cleaners, My parents used them and I do too.
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Louie Hargett
I am new and received out standing and welcoming service.
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John Henry
professional quality service and on time delivery