7 Brothers Dry Cleaners

1664 Columbia Rd NW, Washington, DC 20009, USA

Address:	1664 Columbia Rd NW, Washington, DC 20009, USA
Phone:	+1 202-290-1730
Site:	7brothersdrycleaners.com
Rating:	3.4
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 10AM–5PM

Location

Photos 4

Reviews 5

Alexi Hoeft

They damage clothes and are demanding of courtroom-quality evidence if you want any compensation. No sense of, "Oh, this customer uses us a lot and for a long time so I appreciate their patronage and want to foster the relationship so that they keep coming here." This is no place to relax; go to The Potters House if thats what you seek. Instead, you need to be on the extreme defensive: you should photograph the front and back of all garments immediately before drop off (in high-res, with good lighting, in front of them in the store, preferably with the front page of that days newspaper in view to prove date it was taken and with enough of the 7 Brothers lobby in frame to prove the location) and photograph the pieces again front and back immediately upon pickup (in-store) to document their condition. AND you must analyze and compare the photos and hand over the gathered evidence for evaluation BEFORE walking out the door, otherwise they do not cover the damage that they cause to shirts (and they do cause some damage). If you feel this is a reasonable policy, then this is your kind of cleaners. I dont, so I have switched cleaners after one too many bad experiences. I used to use this place because of extensive hours and convenient location and low price and their hanger recycling program and generally nice employees. But their price kept going up, and there are hidden fees based on how you pay, and shirts were getting damaged more often (and they wouldnt compensate because I had left the store). Also, FYI "organic" is not an FDA-regulated term for dry cleaners, so not sure what it means on their store sign. Ive switched to Family Cleaners/Kims Cleaners on Lanier which has similar prices to 7 Brothers and so far so good.

Alexander Hart

Disappointed to have to leave a negative review after two years of mostly happy patronage of 7 brothers, but today was the straw that broke the camels back. Id brought a shirt in for cleaning, and when I went to wear it a few days later, I noticed a massive rip in the sleeve that had not been there previously. I brought it in today, and they repeatedly insisted that no problems were their responsibility once the shirt has left the store. So Im supposed to unwrap every shirt there and make sure they havent damaged it? No thanks. Whats more likely? That my first complaint in two years is BS, or that they made an easily-remedied mistake? The main virtue of this place, other than the friendly service, was that it was cheap. Id been willing to overlook shirts coming back spotted on occasion, as I wasnt 100% sure that wasnt my fault. But prices have crept up steadily, and with the poor service when things go wrong, I wont be back.

Eric in the District

This is my go to dry cleaners in Adams Morgan and I have tried a few others. The price is what brings me back here. The charge ~$2 to dry clean (at least for shirts, sweaters, dress pants, and ties) and I think about a $1.50 to just launder shirts and press them. The workers are very friendly and they usually have everything done in a day or two. This business is CASH only so make sure to bring some bills.

Himanshu Makharia

Rude staff, left our clothes smelling.

Eric Sokol

Convenience: reasonable pricing