Address: | 909 S Salisbury Blvd, Salisbury, MD 21801, USA |
Phone: | +1 410-742-3227 |
Site: | locations.mrtire.com |
Rating: | 2.5 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM Closed |
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JOHN BILES
I had a fairly pleasurable experience at this location . I went in to have my tires rotated at Sams Club in Salisbury Md. I was the second person there at 7:30 a.m. and sat there for three hours until someone came out and told me that they could not rotate my tires because they were cracked. However they would put me on the list and would try to have my tires changed to new tires before the day was out . After sitting there for 3 hours that was not going to happen. The following day I went to Mr Tire in Salisbury Maryland and ask for a price for four new tires along with an oil change and four new tire pressure sensors (because my tires were five years old and those sensors should be replaced at about every 6 years and I did not want to have to pay in a year or so to have my tires dismounted and remounted just to change the pressure sensors).I left 3 hours later with new 75000 mile tires, new pressure sensors and an oil change along with a road hazard warranty for the tires All for a price that was cheaper then what I was quoted because I was given a discount that I wasnt counting on. I will be going back for new tires for my truck, and hopefully I will be treated the same way.
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Dr. Darrell Newton
This place is dreadful. I called them for an appointment, and the phone rang 25 times two separate occasions. Each time, someone eventually picked up, but then immediately hung up. Finally I got an answer and ordered tires for replacement. I came in for my appointment only to find that the shop ordered the wrong size tires. I then rescheduled, and the correct tires were placed on my car. After completion of the job, the manager didnt bother to apologize for the inconvenience, OR thank me for my patronage. However, despite the new tires being less expensive they still charged me the cost of the first set of tires, resulting in a $484.00 overcharge to my credit card. They promised to "take care of it," and "get back to me with the status of my refund," but no one ever called. I had to chase them down to inquire, and - as usual - I was placed on hold for 10 minutes. After speaking with corporate, I was told that the overcharge amount the shop reported was $450.00, not $484.00 as it should have been. Very unprofessional, and I plan to tell EVERYONE that I possibly can not to ever use Mr. Tire again. There are far too many other places in town that offer better service.
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Jon Green
Went to have a tire mounted and a rotation done on my girlfriends vehicle. Upon arrival I told them I had the tire to be mounted already and the spare was new as well. When the guy came out he said, so what do you want me to do? I replied well I think thats your job, the worst tire needs to come off the vehicle and put as the spare and the spare and other new tire need to go on. His response was, that means I have to look at EACH tire! He then proceeded to walk away and ignore me as I continued to talk to him
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Erica Tyler
I like going here because twice they have caught a serious issue that the rapid oil change places wouldnt have noticed. However, every time I go I am treated like an inconvenience to them, whether I made an appointment or not, went during the week or on a weekend. I purchased my tires from them and go back periodically for a rotation, but I always look across the street at the other option and think that maybe $24.99 would be worth it for quicker service and kind treatment.
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John Hudson
after a good experience with mr. tire in easton, maryland, i made a online appointment to have my coolant changed. i went online and made appointment, received email CONFIRMING appointment. showed up, they had no record of my appointment. shop was very busy. told it could be a while before they got me in. i waited around 45 minutes or so, and finally left out of frustration waiting area EXTREMELY DIRTY looks like it hasnt been cleaned in years. will not be going back.
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Jim Gregory
Dont waste your time. This place is terrible. The skinny blonde at the counter has no concept of customer service.
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John Gordy
Exceptional service and a knowledgeable staff with great prices. Cant go wrong by stopping in for a service.
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Gregory Tull
Service is really slow 1hr45mins for a oil change
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Juanita Parsons
Fast service.nice customer service
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Bobby Brinkley
Good customer service