Nu-Look Collision

1036 Front St, Binghamton, NY 13905, USA

Address:	1036 Front St, Binghamton, NY 13905, USA
Phone:	+1 607-722-0484
Site:	nu-lookcollision.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 22

Reviews 8

Katie Ruscio

Disappointed all around. Choose to bring my car here, based on past experience, but regretting that decision now. My door window glass had to be replaced. They were unable to get the work done in the timeframe originally estimated. After they worked on the car there was an alert flashing on the dash that they ignored and gave me the keys back. When we brought the car back they werent able to determine what the alert was for. And told us to bring it to a dealer, where it was determined that the alert was caused by the work done at NuLook. That wasnt even the most upsetting part. We received really poor customer service. Repeatedly told that the issue could not possibly be their fault and than passing blame once it was determined that it was. Every conversation was borderline rude. We were treated like we were to blame as we spent HOURS trying to just get the car back in the way it was before we brought it in.

Marc Velazquez

Our staff goes above & beyond to try to make the entire repair/ mechanical process go as smoothly has possible. We will try every attempt to repair "Accident related items" for our customers. But sometimes if we can not "relate" the "issue" to the initial impact or damages caused by the accident our hands are tied by insurance on what they will cover/ pay for. Which in turn leads to negative reviews.

Anonymous User

I took my camry to this place about a month ago to have the front end repaired from a deer collision. They worked directly with my insurance company, did all the paperwork, and had my car done when they said they would. Only went 6 bucks over the estimate too. I would highly recommend them...

Diane ChanderSutherland

I find the quality of their work to be outstanding ❣ Its nice to have your Baby/Vehicle looks...back to before the accident. Plus their tow truck drivers are awesome. Youre in good hands with this company.

Donald Wilson

Ive always gone to Nu Look Collison and I know the people there they always do there best for you

JOHN DELANOY

EXCELLENT WORK , FRIENDLY STAFF , TOWING IS OUT OF THIS WORLD FAST AND COST EFFECTIVE .

Ruth Muller

Roger and his team do a fabulous job, wed never consider going anywhere else !

Andrew Moy

Great service and staff