Address: | 2701 Pittman Dr, Silver Spring, MD 20910, USA |
Phone: | +1 301-589-0938 |
Site: | gosilverstars.com |
Rating: | 4.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 8AM–8:30PM 9:30AM–7PM |
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Deena Rojas
Horrible customer service. Money is not an object when it comes to my childrens entertainment. However I like to know what I am getting for what I pay. Reason which I am very detailed and specific about my questions. Needless to say I was lied to when I specifically asked 1 visit = 1 kid as one would think. I was told twice 1visit = any count of kids. Sounded too good to be true which is why I asked for clarification and was assured 1 visit = any count of kids per the visit. To my surprise the 1st visit for 3 kids counted as 3 visits. Which is ok. I mean business is business. But when I went to remind and ask the sales receptionist who assisted me which was not that long before visiting the facility the customer service went from being a 5 star to a 1 star. I couldnt finish my sentence (clarifying question) and the establishment went from being a friendly sales person to a merry go round on the answer to a very specific question. Like a dentist pulling a stubborn tooth. Ouch. Sorry to say I dont think after I complete my paid visits, I will be doing business here. Would have asked for a refund but after that customer service and straight out lie, I dont think I even want to communicate or attempt with the individuals at the desk. Will be looking for other establishments to create fun opportunities and possible lessons of learning for my kids.
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Anonymous User
As a parent of a mason dixon gymnast I was EXTREMELY disappointed by the fact that Silver Stars sent about 10 of their USAG gymnasts to "practice" in "our " arena. My daughter worked very hard and didnt get one ribbon with an all around score of 33. The skills that they had were equivalent to level C, not B. Our gym as well as the coaches and parents of all teams were disgusted. I would suggest that if theyre going to step into our arena that they shouldnt recieve awards. It was an unfair playing field as the mason dixon gymnasts work-out at least 4-6 hours less a week. Also, we joined because we wanted our kids in a recreational league. Keep the hard core gymnasts in USAG.
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EmilyLOVEPandas XD
I love this gym :) it is so fun to learn gymnastics. The teachers are cool and nice. They can help you do gymnastics in a really fun way :) To me the gym is big. I think you will love this gym :) I only went to that gym two times and Im loving it :) If you are looking for a gym to go to you should go to this one go silver stars gymnastics! :D
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Anonymous User
i went to classes here for a little while. i started out at a little bit older age, but they were very inconsiderate of this & put me with 6 & 7 year olds. the coaches are TERRIBLE & can barely do gymnastics themselves. they all choose favorites & ignore everyone else. choose a different gym.
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Tori Folk
My niece goes here and when I took her there for practice. I was amazed how they have the set up. Im glad that they have tvs up and caan watch them at each station they go to, if you cant see them. Vending machine doest really work and wont give you a refund for your change.
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Momma Boots
Its a very free spirited gymnastics facility. Not very competitive at all but is a very fun place to bring a very active child. Has a great birthday party program and camp had so much fun helping out with that.
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Kouta Samoura
I loved it so much I just couldnt wait the second day to go
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Emmanuel Zagadou
It look so cool cant wait next week end
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Elena Lukht
My boys love this place.
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Norma Montoya
i love it