Cottman Transmission and Total Auto Care

11780 Holly Auto Center Ln, Waldorf, MD 20601, USA

Address:	11780 Holly Auto Center Ln, Waldorf, MD 20601, USA
Phone:	+1 301-710-5971
Site:	cottmanofwaldorf.com
Rating:	4.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed

Location

Photos 2

Reviews 7

Sister Tyler

My experience started off good or at least I thought. I had to have my car towed there because it would not stay started long enough to make it to any shop. This shop was recommended by another auto place with the hopes that they would charge fairly and fix any transmission related issues. I was even told to state that they sent me there to ensure fair pricing. “Bill” was my service rep; he was whom I spoke with regarding the car and my situation. I was told by Bill my total bill was $2200.00 with the explanation that my car had a lot of small things wrong however; the work would have my car working and able to pass emissions. Once the work was completed and the bill paid in full. I sat down and looked over the itemized bill and to my surprise I realized I was grossly overcharged on pretty much everything they did. I could have gotten my car done at the same price or less at the dealership with coupons. I picked my car up on a Saturday and by Monday the check imagine light was on. I took my car to another auto shop and basically and it was confirmed that: 1. I was indeed grossly overcharged. 2. I now have to pay an additional $600.00 in repairs to get my car in shape to pass emissions. So, if you want to overpay for your car being fix then Cottman Transmission and Total Auto Care is the place to go. Example of the charges: Cottman Transmission and Total Auto Care charged me for brake work labor $366 and that price did not include the brakes they charged me about over $200.00 for the brakes along. I ended up paying nearly $600 for brakes along. I was never told I was paying that much for brakes, the explanations of the total bill was that I had a lot of things wrong which I contribute to the transmission since that is why I took it there in the beginning. But sometimes people see you in a vulnerable place and take full advantage. Cottman Transmission and Total Auto Care overcharge me and that is bad business.

k tide

THE BEST AUTO SHOP IN WALDORF! Three different shops in Waldorf (including the Toyota dealer) could not fix my axle issue without making up some story about it being some ridiculous excuse. Cottman of Waldorf was the ONLY shop that could fix the mess another shop put on my 100 series LC. Im very grateful. Bill and Henry (and i forgot the other gentleman in the front office) were absolutely fantastic at diagnosing the problem, explaining what needed to be done, and providing a thorough recommendation for the future, something many others could not. Thank you for such great service. I will be returning with my vehicle for future work. Super friendly to veterans as well. Thank you!

Calvin Strozier

Cottmans service has been great! I needed help with a few things extra and these guys went above and beyond what they should have to help out a customer like myself in need. Not to mention, the quality of work they provided me was excellent. They are true professionals who went over every detail that was necessary in order to perform the repairs that I needed which I truly appreciate as should anyone when it comes to car repairs. I highly recommend them and will return for anything from new tires and oil changes to any more major repairs as they may arise. Be sure to speak to Ken and if hes not available for some reason, Bill can answer any questions for you.

Darryl Bryant

I have been an avid Cottmans customer for almost 14 years. I have never received anything less than stellar service. The customer service, the friendliness of everyone who works there and the personal touch are top shelf. I feel like family when I go there. The honesty and quality of workmanship is the best. Nobody I have ever encountered stands behind their work the way Cottmans does. I could not imagine taking my car care needs to anywhere else.

Gordon Tippett

I have 2001 Dodge Ram 3500 with 304,000 miles on it. Cottman transmission shop did an awesome job. They did a complete transmission rebuild with updates.

Sid Malhotra

Over priced, Thieves. Expect Over charges and Holding car hostage situation. Their labor cost is higher than doctors.

Phillip Seldon

Ken the owner & Bill take extreme pride in their work! Prices are fair, good guarantees for the job done.