Goodyear Auto Service Center
| Address: | 11906 Reisterstown Rd, Reisterstown, MD 21136, USA |
| Phone: | +1 410-833-2442 |
| Site: | goodyearautoservice.com |
| Rating: | 3.5 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM Closed |
Location
Photos 4
Reviews 12
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Ron Pettie
Dropped my car off @ closing on a Sunday - to be picked up on Monday. Two tires and an oil change. They called at 730am on that Mon and advised that tires (Goodyear Assurance All Weather)I wanted were not in stock at the store but would be delivered from another store. By 230pm hadnt heard anything and called - "Tires not here." At 440 pm I called again..."Ummm tires not here." At 515 pm I was dropped off at the locale and advised "Ohh the tires just got here." I waited. Waited. Waited. At 640pm my car was put up on the rack - STORE CLOSES at 7pm. So they did the oil change, changed the tires to include balancing (?) , allegedly did an alignment check (?) in 50 minutes. Car was ready (?) at 730pm. If there was an issue getting the tires or if there was a staffing issue the Shop Mgr. should have advised as I would have taken the vehicle elsewhere and been done in the AM on Monday and not wasted a whole day! Have never had an issue at this location before and usually have my vehicles serviced here - I did observe that there apparently was a manger shakeup as there was only 1 familiar photo posted on the Store wall...
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stephen golaski
Find another tire shop...i drove 70 miles to get a tire replaced with road hazard warranty after another goodyear shop did not have my tire in stock..firstly even though i had spoken to them on the phone 45 min earlier and the first dealer confirmed with them that i was on my way, no one in the shop had any clue what i needed....then i ended up paying nearly the full price for my warranty tire..and to top it off they would not install the tire on my truck because i had a camper on the bed...the goodyear shop that sent me to this shop had no issue with this, changing the damaged tire and spare outside the bay in a grand total of 1.5 minutes. First they told me they didnt have a jack thay could lift the truck..i informed him i just changed the flat with my stock ford jack..and he said he wasnt allowed to change it due to company rules....no help at all from this shop...they see someone in need...and just see dollar signs.
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Tom Hier
The absolute worst service I have ever seen! all brand new steering parts and ball joints installed, took "tech" 4 hours and still didnt get alignment right. at one point had my Jeep where it would turn right, but couldnt turn left. I had to go back and show him what he did wrong!!
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Anonymous User
Theyre a bit expensive, but they seem to provide good service. I mainly pick them because theyre close to my house with decent service and pleasant waiting room.
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Anonymous User
I got a good product for a good price. The staff was helpful and polite. It took the amount of time I expected. I would go back again.
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Brad Swain
Awesome guys quick professional and did I say quick I would highly recommend this fine business to anyone in need of a tire
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Luke Richards
Awesome customer service. Everyones always extremely friendly and helpful and service is great.
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Martin Spieldock
There are honest people in this world, and they all work at Goodyear. Great service. Thanks.
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Anonymous User
Everyone there is friendly and gives good service. Good place to get your car fixed.
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Anonymous User
No customer Servis at all I head to beg them to help me and then Pay them for it
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Harvey Olin
Have always found them to be honest and dependable.
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ARK STORE
Free flat repair, thank you
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