Address: | 4353 Arters Mill Rd, Westminster, MD 21158, USA |
Phone: | +1 410-876-3602 |
Site: | thomasroofing.net |
Rating: | 4 |
Working: | 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM Closed Closed |
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Bruce Copeland
Thomas roofing put a new roof and flashing on my roof a in 2016. In May 2017 water came through my ceiling at my fireplace. The flashing on the chimney had detached. When the flashing was repaired and this time secured, the Thomas roofing repairman stated that the flashing should have been secured with screws to avoid this problem. Mr Thomas initially stated that his insurance company would cover the repairs. A little over a month later the insurance company stated that they would not cover the repair because Mr. Thomass insurance did not cover improper installation or materials. I contacted Mr Thomas several times, and he then stated that he would pay for the repair and I should find a contractor and send him an estimate. I obtained a contractor who sent Mr Thomas an estimate. Mr Thomas then said he would have a contractor he worked with do the repair. By this time it is early August. Mr Thomass contractor came by, looked at the damage, and said he was unable to make the necessary repairs to the ceiling. I contacted Mr Thomas again asking him how to proceed---he requested I send him the estimate from the contractor who had sent him the estimate in June. Idid not receive any response to several emails. After finally reaching Mr Thomas by phone, he stated that he would not stand by his offer to repair the damaged ceiling. Mr Thomas stated that his contract does not cover flashing or interior damage resulting from leaks. He now also stated that my only recourse would be legal, after stating for 3 months that he would take responsibility for the repair.
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Jane Winer
Thomas Roofing installed my new roof. Prior to that, my roof was entirely flat and I had problems with water not draining properly because of the location of the drains. Water was leaking into the house. After extensive interviews with a number of roofing contractors, I selected Thomas Roofing. They installed a state of the arts roof, building up the flat areas and designing an entirely new drainage system - directing the water off the roof properly. My roof is incredible. I have had no leaking in the house, the water drains off the roof properly and I am delighted that I chose Thomas Roofing. It was a pleasure to meet Mr. Thomas. He is diligent, has a strong work ethic and a wonderful crew. He is the most ethical and fair contractor I have ever hired. I recommend the Thomas Roofing Company without reservation. Having the roof installed and meeting Mr. Thomas was special for me. I knew I was in the best of hands. Jane Winer
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Bethany Bankert
They are our go- to roofer. We have a contemporary post and beam home with a low pitched roof. We also have a flat roof for a shed in the back that we use as a patio out back- so, needless to say, weve had to work with several roofers and contractors since buying our "fixer upper." You always have good and bad experiences (one company we had to call to come back three times before they fixed a leak), But, we can trust that Thomas roofing will do the job correctly. Mr. Thomas is excellent at determining the etiology/or source of a roofing problem. Ted has been working in the roofing business for years and is excellent. We would highly recommend them. They are trustworthy too, which is hard to come by!
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Steve Clayton
Would not recommend. They required a deposit before scheduling the work, so I sent them a check and they deposited it. Never heard back from them. I called numerous times and left several messages, only some of which were returned. I was usually given an excuse and told that someone else would call me back to schedule the work. After almost a full month of wasted time, I requested a refund of my deposit and am back to square one. Not an acceptable way to run a business.
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Nailah Salaam
Quick to setup an appointment. This was for a rental property and I was very pleased with how they handled it between me and my tenant. I would hire them again. I thought the price was fair and appreciated their explanation of how the damaged happened.