Address: | 667A Tremont St, Boston, MA 02118, USA |
Phone: | +1 617-236-4449 |
Site: | mopboston.com |
Rating: | 4.2 |
Working: | 12–8PM 12–8PM 10AM–8PM 10AM–8PM 12–8PM 9AM–6PM 9AM–6PM |
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Aimée Schnipke
Ive seen Errin here a few times, and while I think that she cuts hair well, I found making/rescheduling appointments to be difficult at best. The online system doesnt show you alternatives for your selected stylist, and instead of showing available appointments by month, it shows by week, requiring you to click and click and then click some more. Its poorly designed and a hassle to use. No problem, you think, Ill call to make an appointment. Good luck! They rarely answer their phone and only sporadically return messages. When I was sick with the flu the day before my long-awaited appointment (you have to book out pretty far in advance), I called and called to cancel with enough notice. No answer. Left a message, no response. Called the next morning, too, same thing. I called all the next week to reschedule and probably tried about 20 times before I was able to get someone on the phone. Anyway, I had to book pretty far out again. Then, two weeks before my appointment, Errin calls to cancel. Shes had to move the date of her dental surgery to the date of our appointment. So of course shell just give me the date that her surgery was supposed to be, right? NOPE. She had somehow already given all of those appointments away and was going to book me out even farther. When I got upset because of how poorly this was being handled, she acted as though I was unreasonable. She actually brought up that I hadnt cancelled my prior appointment with enough notice!! This after calling maybe twenty times over two days and leaving two messages!! Very flustered, after much hemming and hawing, she scheduled me for a time two days before our canceled appointment. Problem solved, right? NOPE. The next morning, I get an email saying that she doesnt feel comfortable doing my hair anymore and to find another stylist. I guess because I had the nerve to be upset that they never return calls, never answer their phone, and cancel appointments and then dont give rescheduling priority to the people being cancelled? Totally unprofessional behavior, and for $90 a cut plus tip, NOT worth it.
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Sara Espinal
I went mop Hair Salon for the first time last week. It’s such a cute salon on Tremont Street and you instantly feel welcomed when you walk in. I really liked the décor and how open the space is. I was recommended to see Nicole to get highlights and a haircut. She asked me if I wanted to add some layers, I was a bit nervous because I usually hate how other hair dressers have layered my hair, but I gave her the go. When she finished blow drying my hair, I was so excited to see the finish product. She layered my hair perfectly and the color looks awesome. I’ve been getting so many compliments on my hair cut/ color. Nicole is the BEST! I can’t wait for my next appointment.
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Celso Marcondes
Good morning, my name is Celso, Im from Brazil and I live in Chile, Im a hairdresser, Im in this area for 25 years, I work with womens and mens hair, I have some procedure pictures, I had my own beauty salon 18 years ago, I intend to work in this city ... I would like an opportunity if possible. I have no vices, I am responsible and I love my work .. My contact on whatsapp is 05511961647073 ... Thank you very much. .
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James Laurenti
Ive had the best haircuts of my life from Errin. Not only is she great at what she does, but shes given me a ton of helpful advice on how I can better maintain my hair--both in terms of its health and how it looks. The salon itself is a warm, friendly environment, and though Ive never had the other stylists cut my hair, theyre fantastic people with great personalities.
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Jon Doyle
I get my hair cut by Kelly and its always a great experience. Shes very skilled and pleasant to chat with. I also enjoy listening to the other stylists stories; very entertaining stuff. The salon has great atmosphere; clean, bright walls, comfy sofas, and cupcakes for the taking.
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Jose Zacapa
His good. Land. Esmvcw held
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Barbara Spears
Best haircut-all the time