Car Craft Collision Repair

Address:	521 Grove St, Braintree, MA 02184, USA
Phone:	+1 781-843-7888
Site:	carcraftcollision.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 8

Reviews 8

Paul R

My wifes Infiniti got rear ended on I93, and a friend of ours suggested Car Craft. After we dropped it off, they got the work done in a timely fashion and Wiley made the process quite painless. After we picked it up, we saw the new bumper wasnt on right and the trunk was missed entirely. They attached the bumper, and after we dropped it off a second time for the trunk (that was the result of a miscommunication- mistakes happen, again, Wiley made the process painless) the work was done quickly. We picked it up the second time, and all seemed well. They cleaned the interior and everything looked fine. Shortly after the bumper clip came undone again. It looks like whoever did the frame thing didnt get it straight so the new OEM bumper wont stay on. Today while grocery shopping I opened the trunk and cut my hand on the edge! Whoever painted the trunk left a sharp edge of clear coat along part of the bottom! Im sure if I called and complained Wiley would again take it in to fix it, but I dont have the time and money to blow on rental car costs while the workers fix (or half-fix) something that shouldve been done right the first and second times. Meanwhile, my friend is trying to send his car back in for the third time for similar problems. Without some serious proof of them changing their practices, Im never going back and Im telling all my friends to do the same.

Anonymous User

Recently I got rear-ended on 93 and was upset and stressed that I had to deal with the other guys insurance (who were being a pain in the butt) and getting repairs. Car Craft Auto Body took all the stress out of the experience. They dealt with the insurance company when the work ended up costing more than the insurance appraiser estimated (he missed that my exhaust pipes were bent) and they made my car look so shiny and new that I left feeling down-right happy about the whole experience. The color matching was impeccable. The attention to detail was unsurpassed and the service was flawless. I would highly recommend Car Craft Auto Body to anyone needing auto body work.

Joel Cousineau

I brought my car there for repairs on a Monday for some rear damage. They called Enterprise Rent-A-Car and handled the insurance as well. The car was finished in a week and looks as good as the day I bought it. Beautifully detailed in and out. Friendly, courteous and professional staff. Great results and I would highly recommend them to anyone. My only gripe... I had some additional work performed, not caused by the accident and was informed at the time of pickup that it would be cash or a check only. In this day and age, cash or check only? However, they did allow me to take the car and return a few days later with the cash.

Anonymous User

Owner Paul is a joke. The work is sub par and they do not understand fair customer service yet alone good customer service. DO NOT GO TO THIS PLACE. plenty of other shops around that will happily take care of your cars. If i can even convince one of the readers not to go to this place I will have saved a victim. In regards to the guy who got misquoted. Of course they will eat 70 bucks they are making at least 60% profit on the whole order so try them again if they are off by 500 or a thousand dollars and see if they will eat that.

Dawn Hadley

My sons car was passenger door was hit in a driveway accident. Car Craft took beautiful care of the door and side. They even brightened his front headlamp. Which was no where part of the accident. The car was sparkly and clean when we picked it up! They were through, and efficient. The front office was clean and staff was polite. We will go again for repairs.

Anonymous User

Recently replaced the passenger side mirror on a 2010 Ford escape. Originally quoted me $70, but the part came to $140, they only charged me for the part. Efficient work, responsive to my phone calls, friendly staff and a clean office. Notice: they DO NOT take plastic, cash or check only. Thanks for taking care of this for me!!

Johnson Reddy Kancharla

The best place and the best service .. You cant find a better, friendly and helpful service anywhere else .. Ive been their customer for 3 years .. my default service place .. Valarie and Joe are awesome ..

Paul Mcallister

Professional staff exceptional service I highly recommend car craft auto body