Bridgewater Auto Body
| Address: | 333 Bedford St, Bridgewater, MA 02324, USA |
| Phone: | +1 508-697-2200 |
| Rating: | 2.6 |
Location
Photos 1
Reviews 5
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Ace A
Absolutely horrible customer service! Rental car towed because additional driver didnt know license was recently suspended. I the person whose name is on rental agreement was told by rental co. to go pick up car. When I called this disgusting place the idiot on the phone lied and said the rental co. says we can only release it to them. Bull! When I called him on his lies he literally said the rental co had to come down in person to give verbal okay for me to take. Well doesnt that defeat the purpose. When I asked if they could fax something over with their letterhead. He said he wasnt going to argue and literally hung up the phone in my face. Absolutely horrific customer service. If he you were going to say no they is a better way to do it. Rental company calling them now will see what happens.
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Lisa Buzzell-Curley
Ive had to have several cars fixed - mechanical issues and auto body - EVERY time Ive brought it there - Ive gotten exceptional service. I highly and confidently recommend them to everyone. He is an honest man who goes above and beyond. I actually brought it in once being told that it needed brakes - he put it on the lift - checked them - and said the brakes were fine and would NOT take any money for his time and effort.
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M E tetrish
I have nothing but literally wonderful service and they do such good work and back it up too. They can save you so much $$ on any and every job as well. It really shocks me to see a couple of the previous reviews - this man has no reason to be nice to me (a stranger before he worked on my car) and act the complete opposite to someone else??? I honestly cannot give any other review - but praise! Thank you B W A B
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Mary Ellen Wilson
Have had my Elderly cousins car for 3 months and still cant tell me when it will be completed. Insurance company issued checks immediately and one was reportedly paid directly to them per " directive" that wasnt signed by the owner of the car. Wont return calls and is always apparently " out doing a tow" when I call or go there.
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Ashley Hachey
The absolute worst customer service Ive ever experienced and they towed my car at 1130 at night and counted that as an extra day of storage which is a $35 fee FOR 30MINS!!!