U-Haul Moving & Storage of Leominster

207 Central St, Leominster, MA 01453, USA

Address:	207 Central St, Leominster, MA 01453, USA
Phone:	+1 978-534-7904
Site:	uhaul.com
Rating:	3.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 18

Dave Brooks

Called to get a trailer hitch installed and was told they had it in stock. I got to my appointment at 8:00 am Saturday and was told by someone different that the part was not in stock. The two people working there didnt really seem to know what was going on. I asked how they were going to fix the problem since I got up early and drove further than a Uhaul closer to me because they said they had the part. They told I should call the manager (instead of doing for me). I called and left a voicemail for him but never received a call back. I could get over the mistake even though it annoyed me but I was even more displeased with how the situation was handled after the fact. They didnt ask if I wanted to reschedule and just stood there. They didnt seem to care that they lost my business. I have used this location before for a truck rental but after this I will never use them again.

trevor ritter

Got a door that wouldnt close and they told me to call road side assistance. Did that, waited two hours, and the guy that was supposed to help me was still in NH. Called back and asked if theyd just let me pick up another truck and they did, which was nice, but I wish they told me I could have done that in the first place. Also turned out roadside assistance isnt supposed to handle that problem (which the guy there said was common) in the first place.

michael ernst

Worst UHAUL ever. There was an error on my receipt caused by the mobile App, I called this location where I dropped off the vehicle. The Manager Russ told me TOUGH... He literally used the word TOUGH, what do you want me to do about it..... THIS IS NOT CUSTOMER SERVICE and will NEVER use them ever again, and neither should you.

Ronny Genao

Horible experience, they are not properly train to direct you once a problem raises. They gave me an estimate for 20 miles. I only used 15. They still charge me for the 20 miles. Do not go there, they will try to find a way to take advantage of you. I will never go to this location again.

miguel rodriguez

Very low piliteness general manager there have no respect whatsoever with customer bad actitud even tell people no to go there. Seen like he is the owner....dont go to that store to avoid a bad experience..

scott singel

Nothing good to say . Terrible customer service. Youll wait forever & leave angry. Kyle H. Shouldnt be dealing with customers. Plenty of U hauls out there. Avoid this one.

Larry Gianakis

I go here for propane, they are usually understaffed and it takes a while but they are always friendly despite being pulled in several directions.

Jeff Boulerice

Rented a truck and trailer. The service was great by the employees. They were willing to help me get whatever I needed for my move.

The Grass

Not the best looking store but definitely my favorite people! Teddy was patient and well-mannered. Great job guys!

Tim Callahan

I only go here for propane refills, but every time I go the employees are very friendly.

David Levesque

Trailer that I had reserved was broken. I left trailerless.

David Rhodes

Great service, fast check out. Will rent here again!