Address: | 277 Littleton Rd, Westford, MA 01886, USA |
Phone: | +1 978-703-8444 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Tara Oteri
I chose this location because of the price. I knew I wouldnt be going there very often so it didnt matter that it was about 45 mins from my home. I rented a 10 x 10 unit for a little over a year. The staff was friendly & helpful from beginning to end. They live on the property so they had a personal interest in the safety/security. The unit, building & grounds were clean and well kept. I never had any problems, having visited the unit about a half dozen times over the duration. I liked the rolling cart that was available for use in my building. I was also grateful for the bathroom they provided on the premises.
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CLM inMass
Ive been at PS Westford for a number of years and have been very satisfied. Bob & Sandy in the office are always extremely friendly and helpful. You can always get a hold of them during the posted office hours. Ive never had to hunt them down to pay my bill or ask a question. The grounds and facility are well maintained and safe. Im in and out of my unit a lot and never had a complaint. I definitely recommend them!
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stephanie wheeler
Bob and Sandra are really nice, efficient, neat, and considerate Representative Managers! They have excellent customer service, great communication ! We have been working with them for years and they are awesome! I highly recommend them to anyone looking to store their home or business furniture or items! Bob and Sandra are really pleasant, and kind Customer Service Managers!
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Bob Bilodeau
Easy, affordable, clean and apparently very well managed. I havent met Sandy yet but Bob was fantastic. He appeared genuinely interested in what you were looking for and that you were happy with what you received. The property and office were spotless and even smelled clean, not perfumy but clean. It was a totally painless experience. I would definitely use this facility again.
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Mr Mike
5 stars Bob and Sandy were very professional and friendly. The storage unit was clean and well lit. Very convenient right off 495 or 225. I never lost sleep over the safety of my stuff. Behind a locked gate and then inside building. I like that video cameras . HIGHEST RECOMMENDATION! Will tell my friend about the place.
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Ali Bourgault
Bob and Sandy are fantastic! Bob brought me on a tour to see a unit so I could make an informed decision on how big of a unit I need. He was very informative and gave me all the pricing info so I could make a decision that fit in my budget. Facility is clean, well lit, and well maintained. Thanks Bob and Sandy!
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Karrie Astolfi
Great storage facility. I chose it based on ease of getting to it--it was 5min from home--and for the introductory price. It provided exactly what I wanted -- a place to temporarily store my stuff that was secure, clean and easy access. Would recommend to anyone needing a place to store their stuff.
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Fadelia Leclair
Well I walked in and immediately was welcomed by the woman at the front desk named Sandy. She was nice and very friendly. While waiting for her husband, Bob I believe, she informed me of upcoming weather forecasts and just was nice. Glad I picked this place. They were also very affordable.
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Joe Man
Westford Public Storage is a great location. We have been there for a few years and love Bob & Sandy. Great crew! They have always been very helpful. VERY VERY clean! And a great convenient location. Can not express how much I would recommend this location for your storage needs.
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Patti Clark
Staff is good to work with. Facilities are dirty and smells funny. Wouldnt rent a unit here if it was for personal unit. The units themselves are dry and clean, but the halls smell and need to be cleaned. Rated against my personal storage unit.....no comparison!!
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Michael Firicano
Bob was great! He explained everything, very professional, and he has great customer service skills. I have been in customer service for almost 20 years and it is very refreshing to have someone else that cares about what they do and cares about the customer.
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Joe A
Sandy handled my transaction and tour if the facility quickly and endearingly. I feel both comfortable leaving my things at this Establishment and doing business here. Also, were had a few laughs and she was very personable and enjoyable.
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Wanda Roberts
The property was well-maintained and clean. In the months that I had my unit there was always someone there to answer any questions that I had. Sandy went above and beyond to lend me a hand. I would most definitely use this company again.
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Paul Bryant
Signup process was straightforward and efficient. Made the reservation via the website for better price then went in to finish up the paperwork. Location is close to home and was the best price in the area for the unit size I needed.
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Elisabeth Castillo
Friendly, helpful people and easy access. However, I find the late fee steep and the window very short - 5 days. (I have had experience with other storage facilities, generally the grace period was at least one week or 10 days).
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Jim DeMarco
The storage units are very clean and well-maintained, access is convenient (even for units on upper floors), and the employees I dealt with (Sandy and Bob) were courteous, professional, helpful, and friendly.
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Anonymous User
This place was always dirty and the big fan was always on. We were shown one unit and after signing a agreement with then and went to load it up the unit was not the one we were shown they scum you always
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Maria Rosa
I highly recommend this facility. Bob and his wife Sandy are delightful! Bob checked me in and explained things very clearly to me. He is a kind and respectful man. The facility is well lit and clean.
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Donna Clapp
The manager, Bob, was helpful and pleasant. He explained the procedures in detail and answered all my questions.The storage unit and grounds were clean and well-maintained, and the pricing is reasonable.
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Jeannie Pinney
Bob and Sandy have been great. Anytime I call with a question, they are right there to help. I feel as if my unit is very safe. the facilities are clean and well lighted. It is a great facility. Thanks!
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Chelsea Cormier
Sandy was awesome today helping me open up a storage unit. Very friendly and people friendly! We didnt have to wait long and had an answer to evey question we had. Thanks for the great service! :)
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Julian Turcotte
Love this place! Bob was incredibly helpful in getting us set up, and the facility was just what we were looking for. Well absolutely refer any of our neighbors/friends to this location! :)
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Jennifer Brooks
The Westford Public Storage facility has been great to work with over the past years. I appreciate the ability to reach them with questions regarding our unit, billing etc. Great place!
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Doreen Robinson
Demi was amazing, very knowledgeable. She answered all my questions without hesitation. Public Storage is very clean and well lit. I found myself a new storage place! Thanks Demi!
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David W. Nolan
We have had a wonderful experience with Public Storage, Bob & Sandy are wonderful to us, we had never rented storage before they showed us all the things we needed for our move.
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Erin Yezzo
I have been using PS for about 10 year. Sandy and Bob have been great and accommodating all this time. Clean and well kept facility. Would recommend this facility to anyone!
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Paul Dealy
Excellent and friendly service by both Bob and Sandy at Public Storage in Westford Massachusetts. I will be back and definitely recommend them for all your storage needs.
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Gina Palmer
Sandy and Bob are both very nice. Lost our key and they opened unit for free since we bought key from them, just had to buy a new one. Unit was clean with an overhead light.