Meineke Car Care Center

Address:	948 Gorham St, Lowell, MA 01852, USA
Phone:	+1 978-703-8519
Site:	meineke.com
Rating:	3.7
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed

Location

Photos 11

Reviews 10

Shuvaditta Saha

Based on my experience I would never go there again. I went to Meineke at lowell in last month. I went because turning my car was producing grinding noise and my car would shake sometimes at road. They solved this issue by replacing CV shaft and tires. I spent $900+ for this. However, they introduced a new issue and was reluctant to take the responsibility. After they returned me the car, the ABS light was on, which was never on before. When they handed in the keys to me, they told me very casually that ABS light is tuned on now as if it is no big deal and that is how you expect to happen in a professional service center !!..He also said, may be you can just put a new sensor and it will be fixed...It is just a sensor issue, not a real problem...(I felt like, if so, why dont you fix it as your service has triggered it?) They should have offered to fix it free as they triggered it and ABS light was not On when I gave them my car. In fact it was never on in last 6 years time since when i purchased this car.. It was closing time. So, i did not argue and called them back next day...Then he was answering me that, "Your car ABS may have an issue from earlier but it was suppressed. So, right now the light is popped up" (seriously ??? ) They asked me to bring the car. . i found it to be a serious honesty and ethical issue. They triggered the problem and now reluctant to fix it free by their own...I clearly understood from their tone that, if I would take the car another day, they would put it on me for sure and I was not ready to spend any more money after spending $900+ ...Therefore, I did not go...I refuse to go anywhere, I find an ethical and honesty issue...

Josh Willison

Im so pissed beyond belief right now! This place should be ashamed of themselves for over pricing people! 600+ (bolt on exhaust only cost 156.89) for an exhaust that could have been fixed for a 1/4 the price (I seen where it was disconnected from the engine)! And I highly recommend to any person that goes here to call around prior to any work! I called around after my gf got screwed and she could have got a custom hand made exhaust done at a reputable shop for only 310.00!! I may stop into this shop later on and express my concern of getting ripped off and how its wrong. Granted she is having 2 more things done to her car but 1 should not cost anything because she had bought the car from the manager and was tech sold a lemon, so that one part should not cost anything! So what else did they know before they sold this car to her? Bad exhaust? Gas leak? Wire problem? Ignition problem? Was in an accident(and didnt tell her until after purchase)? Who knows what else! Suggestion: earn peoples long term business by helping them out and not charging them an arm and a leg out of the gate! She will never return here, I promise. (With the amount shown above of 156.89 for a complete exhaust, where the fk do come up with a 600 charge? Numbers dont lie) Only way this post will be deleted or changed is if "corporate" does the right thing here!

Anonymous User

I recently bought a 50 cc scooter here. Unfortunately the one I received was a lemon out of the bunch. These scooters are known for being pretty reliable for the price. I drove it to Maine once and it broke down. One of the co-owners personally came and picked up the vehicle to fix it. He drove all the way from Lowell to pick up my Scooter in Maine. Thats great service. After realizing they wouldnt be able to fix the scooter... it was just a lemon... they went and replaced the scooter with a brand new 09 Model! Now I have a scooter that runs very reliably and great. I highly recommend buying scooters from them. They will take care of you here and make sure that you are happy at the end of the day.

ruth vertus

I will never go there again and will I never refer someone to go there. I paid for a smoke test waited hours thats not the problem. The problem is they told me a big lie about what was wrong with my car why the check engine light was on. They ask for close to $1000 to fix the problem that they were stating that the car had. I forgot if my fiancé had a friend that was a mechanic I told him that and he looked at the car for me.. it took him less then 30 mins! To find the real problem and fixed it after for me and cost me ONLY $10 to buy the thing it needed..... you people over there should be ashamed of yourselves!! Thank God I didnt go through with it!!

Michael Penta

My experience is that the pricing is fair and they value the customer. They are friendly and professional and stand by their work. I have had nothing but positive experiences here. They do most of the work on my familys two vehicles. My father-in-law was visiting from out of town and had an issue with his tire. I suggested he go to them and have it checked out. He is not easily impressed, but returning from the shop he had nothing but nice things to say. They stopped what they were doing, checked out his tire immediately.

Nelson R.

Excellent customer service. Paul is usually at the front desk. He gives it to you straight and never tries to make you spend more than you need to. The waiting area is nice, with cable tv, comfortable couches, coffee and tea. Parking is good and the location is close to a bunch of small businesses in case you dont want to sit and wait for your car. The rates are very competitive and they usually have good specials going on. Highly recommended.

Vanquish K

Simply put I drive an old ford explorer. That has sentimental value to me. It needs tlc often. Any time I see these guys. They all perform like surgeons. They treat me fair, and theyre straightforward. If you have a newer car dont complain in any review you put. If they treat my ford beater with respect, they are definitely treating your car with the care it needs. Dont complain have a coffee and sit in one of their comfortable sofas!!!

Duyen Le

Please avoid this place at all cost. I went there once for oil change, and it was my first time. They overcharged me for $95 just for oil change; when I checked the bill. It said $70 for topping fluid, which I did not ask but they did it without my permission. Where the hell in the world costs you $70 for topping off fluid.???? This was the worst experience I have ever had, so please just DONT trust this place.

annster tae

Thought i need wheel bearing and it turns out the guy was right on just changing new breaks, roaders, and tires. The guys know how to diagnostic/ resolved the problems on the car. Which i went to other machanics and they told me wheel bearing and i try changing tires first since needed new ones and i dont hear a sound any more. So, I would highly recommend this place.

Brb Going To Vulcan

After seriously over charging me for wipers (they said my car required a specific brand, my fault for not checking prices before hand) they tried to charge me $200 to fix two holes in my tire. I stopped somewhere else on my way home from work and they charged me $30. And there was only one hole in my tire. DO NOT GO HERE! They will try to trick you!