CubeSmart Self Storage

757 Boston Turnpike, Shrewsbury, MA 01545, USA

Address:	757 Boston Turnpike, Shrewsbury, MA 01545, USA
Phone:	+1 508-213-4973
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 20

Reviews 23

Meaghan Avellaneda

Luz and Laith were both amazing! My first phone call with Luz she explained everything clearly and let me know she was going to take good care of me. Ive been a Director of Customer Service for a large company for the last 10 years so I know when im getting someone thats going above and beyond. The facility was really clean and the pricing was really reasonable. In person Luz and Laith were even more wonderful and we had a great time chatting while setting up the paperwork, etc. Anyone can sit at a desk and fill out forms but not everyone can create a truly memorable experience. Who knew renting a storage space could be so much fun :) They even sent me home with bubble wrap and coloring books for my kids. If you are looking to rent storage space do yourself a favor and go here!!!!

Ruthshel Telus

They closed our account early without our permission even though we had paid through the end of the month. They then took my 100$ Cuisine art stainless steel fingerprint proof trash can and presumably kept it for themselves. They claimed they thought we moved out and just threw away the rest of our stuff since we accidentally left the unit unlocked. But previous times we left the unit unlocked we were given a call. We alerted them that we would be moving by the end of the month... since we paid through the end of the month and no refunds are given why would they close our our account without us asking them to? I will never recommend this place to anyone or ever store my items with this company again unless I want my items and money stolen.

Dayle Rivers

I want to tell you that I walked into the storage place at cubesmart for a storage unit and laith alnajjar. Which he is the store manager here. I cant tell you enough how helpful he was and I got to say while I was here he did so well we bought a cube to rent and I can tell u working with customer service myself he did very well thanks so much for his service and cant wait to continue doing business with this company thanks so much dayle desrosiers just got married that is y my name is different here as it is above

Liam

Staff at the site were friendly and helpful. Was disappointed to be told I could not rent the unit in person at the price shown on their webpage. Had to go home, reserve on line and then wait around until they called me. And then I had to drive back to the site to do the paperwork. They did not "wow" me. I would have been wowed if they had offered to adjust the rental price on the two units I already have to match the promo price. I guess they dont value long time customers so much.

Tricia Droney

Donna at the Shrewsbury Cube Smart has been really wonderful to work with. Always friendly, customer focused,very professional. Donna is the primary reason we chose to stay with Cube Smart (it had previously been owned by another company that was bought by Cube Smart so we were looking around for a new place and decided to stay with Cube Smart because of our interactions Donna). I highly recommend giving Donna or her colleagues a call to make your arrangements for storage.

Laura Davis

I cannot believe how unprofessional and rude this place is. We reserved a uhaul for millbury for 7:00 this morning. We got a call yesterday saying that we would have to drive to shrewsbury and we couldnt pick up the vehicle until 9:00. Well today at 9:15, two employees finally come in to work. They completely ignored their customers and proceeded to make their coffee and turn on the air conditioning. If I could rate them ZERO stars I would. Do not reserve your trucks here!

Jody Maher

Luz was extremely helpful dandy personable. She was very knowledgeable. I had in my mind that I wanted a 10 x 10 unit but Luz convinced me that I would need a 10 x 15 unit. She reserved both for me (just in case). Then after talking with my mover, he determined that I would need the larger unit. Luz was patient with me and explained that costs in a clear and comprehensive manner. She made my first experience with self storage a most positive one!

Nardo Sam

Best offers. The lady works there her name loose . She is smiling front of customers and she knows what she does with customers her name is luz .. she serves with passion she is totally know what she is doing to let her customers happy overall you will get a month free to move in which is a great service!

MIO Veddanna

Very pleased with the experience I had at CubeSmart Laith was very helpful helping me with the storage selection as the size I was looking for they didnt have, he even gave me a great discount without me asking I Really recommend CubSmart Shrewsbury.

Courtney Bedell

Luz was wonderful, and helped us get settled into our storage unit. From the minute we got to the units she was friendly and made sure that we we were comfortable with our unit. The place is clean, with 24 hour survelliance too!

Jacob J. Zentis

Nice, quick and easy. Laith took us on a quick tour of the unit, which was very clean. 5 minutes of basic paper work and we were all set to good. Newer center compared to others in area so much cleaner. Highly reccomend.

Greg Hendel

Overall, a great experience. They showed me the unit prior to signing my contract. I did have to buy a lock there before signing the contract since they require to have a lock on the unit before the contract is signed.

Jason Blakely

The experience went well and the staff were kind and helpful and even gave me a military discount which was very helpful. I thank the staff at the CubeSmart self storage in Shrewsbury Ma for all there help.

Sandra Fryc

I had an excellent experience setting up our self storage at CubeSmart in Shrewsbury, MA. Laith Alnajjar was extremely knowledgeable about the process, friendly and a pleasure to work with.

bchenda

Laith Alnaijar best guy ever, took me in the snow and being on April fools day he still made me laugh and made me feel so at ease despite the cold. You have such great employees

Jolie Greenberg

The customer service here was great! I had some trouble making a reservation online but at the store they cleared everything up and made sure to offer the same deals as online.

Calogero Bufalino

Great Staff! Luz in particular has been very helpful, she also re-opened the gate to help my truck going out even if it was already almost closure time. Thank you Luz!!!

Tessa Harrison

Awesome place! Mostly cause Laith Alnajjar, the manager, is super helpful, nice and friendly. I wish he ran every business. Easy in and out! Would store here again.

Steve Swets

Two things stand out about this facility - (1) The staff is very pleasant and helpful and (2) the facility is new, clean and comfortable for storing materials.

Francisco Arias

The seller was very attentive and polite! The Seller, Luz, helped us obtain our storage locker! Overall a great experience, I recommend her service!

Welves Rocha

Luz was set a sweet a care a so much attention to us and for that risen we would recommend this place to anyone would like to be treated nice .

Judy Barr-Witt

Luz Castro opened early for me to make a payment. She caught me pulling out 30 minutes befote opening. Saved me a trip back! What a sweetie!!

Alex Kumi

I spoke with Luz yesterday and she gave help me in knowing my choices for renting storages also very pleasant go Luz thank I cubesmart