Mitch the Plumber

Reviews 6

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Anjali Shah

We, unfortunately did not have a good experience with Mitch the Plumber. We had a massive disaster -- flooding in our entire basement -- and called Mitch the Plumber to come out and help us fix the issue (which was that our sump pump had failed). The Good: They were the only ones available and came out within 1 hour of us calling - super fast response time. They were also competent - they put in a new sump pump and got it working. The Bad: They were SUPER mean and horrible to work with. The guy who showed up walked in with a ton of attitude before I even spoke to him! He made a big fuss about wearing shoe covers (even though we have white carpet). He was rude, dismissive, impatient, and basically made an already very-stressful-day much much worse. He also couldnt give me good recommendations on what to do in the situation we were in, what the best decision was from a sump pump perspective, and was almost obstructive in giving out information (like when he was done and I asked him to show me what he did and what to look for with the pump maintenance - he was like "you dont need to know that, theres nothing to show"). Basically, they were terrible from a customer service standpoint and we wouldnt ever use them again. The only reason I gave them 2 stars instead of 1 was because they came out fast and were able to put in a new pump for us.

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Ryan Price

This company was fantastic! They were prompt, courteous, always answered my concerns and phone calls and seemed to be fairly priced. My issues included some water in my basement and Mitch made a special trip to come out to explain the situation to the claims adjuster which made the whole process smooth and easy. I also got some great recommendations from the plumbers for the other work that needed to be done. I will definitely call Mitch the next time I have a plumbing issue and highly recommend him to you!

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Scott Parks

They replaced a leaky section of my drainage stack and vent tube. Lucky that minimum cutting into the wall was required. $850 in total for this service. The plumber came on time and finished quickly. It took him about 2.5 hours to complete it. He also offered to come back and reconnect my sink for free once I get the drywall fixed. I plan to use them for future plumbing work.

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spolce

Mitch was great guy. Responded right away to my Sunday call (non emergency) for a leaking hot water heater. Came out for inspection and the next day exactly on time to replace quickly with no issues. Price/estimate was what I googled for typical service. Friendly group of guys. I would highly recommend.

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Cong Fan

They fixed the water valve in my basement quickly and did a great job! They gave good advise and helped on other small things in my house for free. The service was awesome! Their work is very efficient and professional. Thank you for the great help. I highly recommend this company.

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W. P.

A 8 on a scale of 1 to 10 Definitely use them again. Easy to interact with

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