Address: | 4833 E Huron River Dr, Ann Arbor, MI 48105, USA |
Phone: | +1 734-975-9950 |
Site: | wccfitness.org |
Rating: | 4.4 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 7AM–6PM 7AM–6PM |
GR
Greg Wier
Always clean. Never over crowded. They have an abundance of personal trainers who are honestly there to HELP, not to pressure sell you. I go here 3-4 times per week for over a year, and I have NEVER had them try to sell me anything, but they have offered help on occasion. The equipment is well maintained also. I have never seen anything broken down. The membership dues are a bit pricey, but I think that contributes to why the place is so nice. They seem to actually put money back into the business. As of November 2015 I noticed they are adding more equipment and have a small construction project going on. My only complaint is the cafe. The people that work in the cafe are awesome, but the hours are not that great, and there is normally only 1 person working, so if there is a line it takes a long time. Also one thing I find odd: there is a hot tub in the mens locker room, but it seems to be the norm that all of the men sit there nude. I asked about possibly enforcing a swim suit dress code, but management said no. They do have a hot tub out in the open, where obviously there is a clothing policy in place, so if i want to sit I just go there.
KA
Katie Cagle
I love love love this gym. It is absolutely amazing. Its clean and has super nice equipment, the classes are awesome, the locker rooms are amazing, and the pools are well kept! Lets not forget the steam room and sauna. Im not a fan of the whirl pools but they seem well kept too. The staff is super friendly! My only complaint is the price and hours. I wish they were open longer on the weekends closing at 6 and 7 is so early. I honestly wish they were 24/7. The thing is the price Ive never been able to afford an actual membership. I get monthly guest passes in the summer and when Im on break at EMU. Maybe if they were open 24/7 it would be worth my while to get a full time membership but Im a broke college student except for in the summer. Their hours and price is why I couldnt give that last star.
SA
Sara Samuel
What a great facility! I recently joined and so far I think its a fantastic gym. They have pretty much everything you want at a fitness facility, in addition to giving you the feeling of being pampered - shampoo & body wash in the showers in addition to a steam room, a sauna, and a whirlpool in the locker room. Q-tips, mouthwash, and hairdryers too. The thing that really solidified for me that this is a great place, though, is the smell. It sounds strange, but I love the way this place smells when you walk in! Its a little pricey, but in my opinion, when the facility is so amazing that it motivates you to go to the gym, thats an accomplishment and well worth the money. My health and access to people and tools that can help me reach my fitness goals are worth the monthly cost.
MI
Mike Shir-Shekar
too expensive if youre a college student just trying to play basketball there. I paid 170$ for just a semester(3months) and they only have 1 court, in which half the time youre unable to play on the court because of yoga classes & volleyball @ very inconvienient times(middle of the day). Do NOT go to this gym to play basketball. The court is very dusty, theres only 1 court, and Youre NOT even allowed to dunk..... Worst place ever to play basketball. Id give it a 0 out of 5 for the court and its "very large rule book on the wall" and the gym itself is very crowded with a limited amount of equipment so the gym at best deserves a 3 out of 5. Too expensive for what they provide, plan and simple.
A
Anonymous User
Very nice gym and facilities but incredibly shady business operations. They will do everything in their power to hold on to your membership and prevent you from canceling if you ever decide to. Their membership operations, headed by Linda Perry (a former masters in dance and theatre education, which explains why she is so bad at business), are not afraid to scam you and squeeze out every last penny they can from you. And they have no moral qualms with this. Their customer service is entirely absent save for the small bit of time when they are trying to woo you into membership. I would only join this place if you plan on never moving or switching gyms. Buyer beware!!
BA
Baché J
The facility is very nice, clean, etc. but the staff is generally unresponsive. I tried to cancel via phone, email and in person before the 20th on the week that they were closed for cleaning and they still charged me for the next month. The only response I received to my requests for cancellation was a curt email from the accountant. I also thought it was unfair that they charge members for the week theyre closed. Their hours are pretty limited, particularly on weekends and evenings. Anyway, the facility is nice and most of the classes are pretty good but overall, I wouldnt recommend becoming a member here. You can get more for your money elsewhere.
FA
Faith Hopp
I want to express my appreciation for the excellent customer service. I have a busy and stressful life (made easier by the comfort of a health and fitness center so close to home) and I sometimes forget things!! I have forgotten my locker location more than once (I now mark my locker with a tag so I dont forget). I recently left my ipad at the facility, which put me into a mild panic. In all of these stressful scenarios, the staff have been more than gracious and patient. THANK YOU for being such a nice and relaxing facility, and for finding my ipad and keeping it safe until I could retrieve it!!!
BI
Bill Zambon
Ive been a member since 2007 and though the membership has increased and the floor is often crowded at certain hours, Id still give the place high marks. The staff is friendly. The locker rooms are reasonably clean. Issues with faulty locks on the lockers have been addressed, and the exercise equipment is well maintained. Fees are higher than many other places, but the facilities, hours, and opportunities are worth it.
JA
Jason Heien
We really like it at the WCC Fitness Center! It is kind of like LA Fitness or Lifetime without the cost! Since going there, we get a benefit through our health insurance, and have cancelled our membership, but the locker rooms were always clean, machines in working order, and my wife liked the classes that they offered! My mother and step also work out there.
JA
Jackie Rendall
The atmosphere is great. I love the upstairs track to run on instead of running on treadmills all the time. Also the locker rooms are wonderful. They have a sauna, steam room and hot tub to relax in. They also have a really nice basketball court and swimming pool. The only downside is that it is quite expensive, but you definitely get your moneys worth.
NI
Nick M
My favorite gym I have ever been a part of! Once I even saw multiple off duty employees working out here on their personal time when some sort of code was called on the speaker and they both immediately stopped mid-workout and sprinted to the pool area to help the person in need. You get what you pay for with gyms and you get the best here.