Aldeans Auto Repair

3191 Auburn Rd, Auburn Hills, MI 48326, USA

Address:	3191 Auburn Rd, Auburn Hills, MI 48326, USA
Phone:	+1 248-852-3095
Site:	locations.autovalue.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 7

Reviews 7

Paul Harding

Because of my years of experience with fair & friendly service from Chuck and Don at Al Deans when my 2003 RamVan 1500 had a failed water pump, Al Deans was first on my list of places to call to get it repaired. Chuck provided with a fair and honest quote over the phone. When I dropped off my vehicle, Chuck took the time to give me a ride back to work. While servicing my water pump, the mechanics did a thorough inspection of vehicle and called to inform me of a few items to, watch that may need repair in the near future. Because I trust their opinions and recommendations, I asked for a quote, which was more than reasonable, so I gave the go ahead for the additional repairs.Chuck Called me after the shop had closed to inform me that my van was ready and he would stay late and wait for me to pick it up so I could get my kids to their activities that evening. When I arrived, Chuck showed me my old parts, explained why they were bad (with pictures and video) of what failed and where, and provided me with a detailed receipt. If you appreciate Quality Work, Reasonable Rates, and Outstanding Customer Satisfaction...Call the Team at Al Deans! They really do take pride in their work and having you as their customer.

Selana Colton

The mechanics at Al Deans have done wonderful work on two different vehicles for me. One was a 1997 Sunfire that they helped me get over 287,000 miles out of. Recently, I brought them the 2009 Chevy Aveo that I had just bought in December 2013. The timing belt was broken, and since it quit running while I was on the expressway, it was likely that the engine was also damaged. The car was supposed to be under warranty. The warranty company made the process very difficult, but Chuck at Al Deans was fantastic. He dealt with the warranty and helped me avoid repairs and hassle from the warranty company that would have been much more costly and would have left me without a car for several days. In addition, he carefully documented and videoed the repair, and showed me that the dealership should probably be responsible for reimbursing me for the amount that I had to pay out of pocket. Chuck truly cares about his customers and getting them safely back on the road. Terrific work. Wonderful people. Id recommend them to anyone.

T Wil

The guys at Al Deans Maintenance Center are friendly, the part I liked best is that they are up front about all the work they perform and if you ask a question you will get an honest answer or opinion. There is no sugar coating, which is how I like to do business. I took my vehicle in today to replace the water pump, called the day before to make sure they could work on it the morning, which they could and had it back to me by the time I was out of work. Upon picking up the vehicle Chuck, took time to go over what they replaced and pointed out things to watch out for in the future. Even tell me what I could replace on my own. Their prices, I think are fair with little mark-up on the parts, but that goes hand to hand with running a business and when you receive great service to go with it, you cannot complain. I always look at the entire picture, when it comes to service. There are a couple of more things that I cannot do on my own and I will be going back.

max chapman

Dropped by on 7/13/15 to see if they could work on my sons truck, which wouldnt start. They told me exactly how much it would cost for starter motor diagnostic, and recommended a nearby towing service. Despite the shop appearing to be very busy, they called me within an hour of the truck being dropped off by the towing service with confirmation that it was indeed the starter motor, and quoted me a fair replacement cost. Truck was repaired within an hour. No pressure to pursue additional repairs on the power steering system despite it obviously being in need of investigation and repair. Even suggested that I take the truck somewhere for a front wheel alignment to see if that resolved the steering problem. I did, and the problem was mitigated without expensive repairs. Not being a "car guy", they could have taken advantage of me, but they didnt. Will definitely consider them for future automobile repair work.

Halley Shawbitz

I just moved to the area, and noticed my brakes started to grind. Typically I would do the work myself, but without a garage I was forced to bring my Subaru Crosstrek to a local shop. Respect businesses and they will respect you. Al Deans gave me a fast quote over the phone, which was fair in price, and he was able to stick to the number. The work was completed within a day from when I called. If you want a quality job and an honest answer stop by Al Deans. I did not read the only Yelp review before going to Al Deans to get my car serviced. With auto repairs, people typically want to spend the least amount possible, which often leads to avoiding regular maintenance checks. Al Deans will address the issue and fix it correctly without killing your pocket. I am glad I found a dependable place to bring my car now that I am living in the area.

Bill .Coleman

I recently moved to the area and went to Al Deans to get a diagnosis and estimate on a problem with my car. The staff at Al Dean gave me a ride home, then diagnosed all my cars issues very thoroughly, gave me a very fair price for the diagnostic work, and did NOT encourage to spend money on expensive repairs for my older car. Instead, they explained the problems clearly, told me what the cost of various repairs would be, told me what was vital and what could wait, and discussed with me the options that would be most economical for me. There was no pressure, no "scare tactics," no hustle--just honest, friendly service and advice. A good, honest mechanic is as valuable as gold in todays society. I highly recommend Al Deans to anyone needing auto diagnosis/repair of any kind!

Bejone Mixon

Chuck is a great guy who was willing to listen carefully and provide me with information about my problem. He was very personable and honest. When I brought my car in he explained all of the problems that were wrong with my car and was very straightforward about whether or not my engine could be fixed with the little money I had on hand. Most other places would take your money and then let you be disappointed later. The info he gave allowed me to stop dumping money into a car I had been struggling to maintain with worry and sell it to get something reliable instead. I got some basic maintenance done for a great price and lightning fast service. Come here if you want to work with someone who cares about community and actually helping people!