Tri-Action Auto Repair

50002 Gratiot Ave, Chesterfield, MI 48051, USA

Address:	50002 Gratiot Ave, Chesterfield, MI 48051, USA
Phone:	+1 586-949-5100
Site:	triactionautorepair.com
Rating:	4.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 62

Reviews 11

William Power

I took my 2007 Ford Freestyle in a couple weeks ago for what seemed to be an engine problem. My car had over 181,000 miles and I have not had any problems (aside from normal wear & tear). The car seemed to struggle when attempting to drive and seemed like it could stall at anytime. I had it towed there just before they closed. The next day I received a call letting me know the car seemed to be running fine and they could not duplicate the problem I was having. They did let me know the car was in need of a tune up. The car had never had a tune up so I had them do it. I picked up the car that evening and she was running great for about a day and it started doing the same thing while I was on my way to work. After about 20 minutes it was running fine again. On the way home from work it was still running good but the engine light came on. I was actually happy about that because now I knew they could pull the service code from the computer. I took it back the next day, they found the problem (a bad EGR valve gasket). They only charged me for the part, no labor cost. My car has been running great for 2 weeks now. I am a satisfied customer!

Michael Skupin

Are car started to make noise on Monday morning and we called Tri-Action Auto Repair they told us to bring it up there and we did. Once there the Service Rep was very polite and they even drove us home. They called a few hours later with the diagnostics and what had to be done and the price for all or just what we needed at the moment. Had them do just the things we could afford. The car was done by mid day Tuesday and they came and picked us up. The service rep gave us a detailed print out of what was done, needed to be done, and even gave us pictures of the problem spots. They even emailed me a copy this is the first auto shop I have seen that has been so tech savoy and informative no forced sales.They even gave us the old parts back so we could see how bad they were. All in all this is the place to go many mechanics and big shop. Quick, efficient, affordable. Need work done this is the place to go.

April Folcarelli

We have a Braun wheelchair ramped van. Because of the floor being 11" lower than most minivans we have to go to a shop that has the ability to work on our van. I called ahead to make sure they would be able to do maintenance such as oil changes and tire rotations as well as less often needed work such as brake replacement and fuel system problem. They assured me they had worked on similar vehicles. We were able to get an appointment quickly and easily. They did the work we asked of them, and also checked out a few areas we had concerns with. They called us with estimates on work, we gave them the go ahead, and they had our van ready for us same day. They also came in slightly under the estimated price (nice little bonus for us). Overall we were very happy with customer service and work done. I will definitely be recommending them to others, and we plan to take our other vehicles there for service.

Jes Trobaugh

First an employee Tim, gave us a quote, waited until after hours to tow it in. We told them to call before they even looked at it and called back this morning after doing a diagnosis and $65 in work before calling us and giving us a much higher estimate. He continued to say how professional he is and only change his tune once we informed him that doing any work without calling us and without certain personal information is illegal and that hes broken multiple laws. Then tried offering us a free tow to just forget it knowing that he is in the wrong. He is a hustler and I wouldnt recommend this shop to anyone that prefers honest business ethics.

Jason Phillips

Got there coupon for an oil change and figured we would check them out. Made an app for 9:15. Got there at 9, still didnt get out of there till after 10. But, didnt know, they do a full inspection of your ride. Gave me a full work up of goods and bads on the tank. Very thorough. Just wished I would have been told about the inspection, wife and kid tagged along, whiners both of them.LOL. Very happy over all except the wait time. But I didnt have to contort my limbs to get that oil filter off, so all is good! And a good price to boot.

Colin Conner

I took my vehicle in because it was leaking gasoline and Im very happy that I decided to take it to Tri-Action Auto Repair. Aaron and the rest of the staff were very friendly, helpful, and knowledgeable. I was kept aware of any and all repairs necessary for the vehicle, including how long it would take, and it was fixed in a timely fashion. I would be happy to recommend their services to my friends and family and expect to use them in the future for my automotive repair needs. Thanks, Tri-Action.

Timothy Novak

They put new front and rear rotors and brakes on my car. I didnt know what needed to be done, but took the car in because it was shaking when braking at high speeds. They diagnosed the problem before noon, and had the car ready by 5:00pm. The quote they gave me was reasonable, and when I paid when I picked up the car, it was exactly what they quoted me. They also dropped me off and picked me up from work. I will continue to go back to them with any car issues I have.

Erich Frazho

Ive been using Tri-Action Auto Repair for over 5 years on both our vehicles. This company is top notch in all facets from service to performance. Tim, Pete and the gang are on top of everything; and most of all keep me at ease involving any type of repair that may be needed. I have recommended this company to both my neighbors and family. Rest assured they will take care of you, and still leave money in your wallet to grab a nice meal.

Marc Ferg

Ive been going to Tri-Action Auto Repair for about 12 years now. I live in Saint Clair Shores and I STILL drive all the way to them any chance I need work done. I always recommend them to anyone I know that lives within the vicinity. Tim and Pete are great guys who are extremely honest and very personable! On top of all of that they have beat any competitors prices any time I have checked! I would give them 6 stars if I could!

Arthur Niederkohr

Very honest and highly recommend. Finding fair and competent auto professionals is paramount to me. The staff at Tri Action were exactly that. I had a muffler issue and I thought I would need a whole new muffler. They were friendly and honest and said I needed a only small repair. It was at a great price also. No up sells either. Great service great price and the muffler is still working. Highly recommend.

Robert Leask

Had to my struts and shocks replaced on the rear of my car they were fast and efficient with locating the issue and contacted me with any changes to let me know the process of the repaIrs. When I went in to pick the car up they were nice and showed knowledge to show and explain what happened to a person that knows nothing about cars n nice to have a auto shop that truly cares about its customers!