MyDetroitAddress - Package Delivery Depot

277 Gratiot Ave #100, Detroit, MI 48226, USA

Address:	277 Gratiot Ave #100, Detroit, MI 48226, USA
Phone:	+1 226-787-4444
Site:	mydetroitaddress.com
Rating:	4.4
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM

Location

Photos 22

Reviews 15

Kevin Kenehan

I will agree that the hours are quite convenient. The staff have been mostly friendly. Turn around time from delivery by the carrier and process time by the staff is extremely slow and inconvenient - and yes, we know the drill, that we need to check our package history - yet sometimes it is well over a day or two from when our packages are delivered to when it shows in our package history - many, many customers, yet too few staff When there has been a concern, the staff and whomever sends the emails, tend to blame the mail carriers and/or the customer. This location cannot seem to take responsibility for their errors when they occur. They have poor conflict and resolution skills. Too many times, my packages have been "lost" temporarily and I have had to return. There are two parking spaces, yet most of the time they are occupied by others who are not actually customers of this location. We are looking for another location. :(

justin yu

great hours and great service but the processing time SUCKS! It needs to improve. ive used other service and when i track my package and it says delivered, im able to pick it up right away. i dont understand why i cant pick it up the same day as other places process items instantly while im there with tracking number. instead of having to wait 24hrs for their email that its ready for pickup. its so inconvenient when we try to make plans to cross the border or while were already across the border just to pickup 1 or 2 items. for that i give it 3 stars instead of 5.

Jen Lester

Great idea but bad location close to a liquor store. I was aggressively bothered when picking up parcels for my husband on two occasions with my daughters. You should really find a better location and the parking was a nightmare, had to circle the block for 20 mins with construction. There are competitors out there with safer locations. Im sorry, just needed to be said.

Marc Halim

Power to the Canadians! No more Duty and ridiculous shipping charges for living in Canada. These guys provide excellent services and will do everything in their means to ensure that your package gets in your hands as fast as possible.

Majed Moosa

Operation hours are great as I usually cant go before 6 pm. I dont like that wait till next day to get notified for picking up. They could improve this through implementing scanning techniques that sort packages instantly.

Radar Lover

I have been using this service for almost two years now. The staff is super friendly and helpful. The hours of operation is great too. I have been super impressed that I have recruited a ton of new clients for them.

Brigitte Laskowski

Helpful when my husband had a large parkage carrying it to the car for him. Needs more parking. Will have more parking when they move to their new location.

War Games

Why list a phone number if your never going to pick it up. Open till 9??!! But wont pick up the phone all day :-(

Michael McCullough

Great customer service and efficient mentality. Im here every week, for good reason.

Marilyn Bennett

great customer service and great location. Fast and easy way to Save money !!

Pancho Friessen

Love this place, really convenient location and decent pricing

brandon k

amazing customer service! would recommend to anyone.

Dean Banfill

Super convenient, nice staff, good price