Address: | 6875 N Rochester Rd, Rochester Hills, MI 48306, USA |
Phone: | +1 248-218-0502 |
Site: | uhaul.com |
Rating: | 4.4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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Verbil Kint
GO HERE! In todays world of diminished customer service, U-Haul shines So we where moving to Florida and had not decided on the method of moving our possessions. I kind of put off having a hitch installed because I just assumed I could just drive to a U-Haul and they would pull one off the shelf, install it, and Id be on my way in an hour or three. I was wrong. First, my car could not use an off the shelf hitch. It had to be ordered. The second thing I didnt realize is I was trying to this in the spring. There are lots of people having hitches installed for the upcoming camping season. After a few calls around town with two days before we had to be on the road, U-Haul in RH made it happen. They had a few shop guys fit us in an already overbooked schedule. The crew at U-Haul of Rochester did everything they could to get us on the road as scheduled.
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Dave Carpenter
Great management and easy to work with. Had multiple issues with my rental truck from another location including not being issued furniture pads that were paid for, purchase of oil for low oil light, and broken trailer light that fell out on a bumpy road. They got me reimbursements and credits for everything, and didnt charge me a thing. They also found and held onto a pair of nose headphones that were left in the truck upon turn-in. Would gladly use them for all my moving and storage needs.
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David Palmer
Was about the reserve trailer online, they had it ready for me when I got there, helped hook on. And was quick and friendly returning the trailer when I brought it back
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Bradford Maney
Easy access, good selection of trucks, vans & trailers. Great selection of moving supplies. Clean, accessible inside storage lockers.
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Carsand Pars
Rented a Ramp Trailer for a day. Easy process. Helpful and courteous staff from the counter to the hook-up to the return.
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Kenny Nguyen
Facility is very big and clean! However they didn’t help with one of my rentals since I was supposedly there late.
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Thomas Herrick
When moving a new washer and dryer into my home, working with the staff at uhaul was the easiest part.
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Nii Amartey
Loads of vans always available but it doesnt hurt to call ahead... Cos you never know with any uhaul
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Michael Duerksen
Not very helpful. Rented a trailer I couldnt use and they wouldnt do anything to assist.
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Daniel Rogalski
Nice and efficient staff. Easy to set up a rental and convenient drop off.
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Ernesto Boone
It has everything you need for your moving needs
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Jake Brand
Very wide open in great lighting at night
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Mohamed Aguib
great service, across from gas station
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Mike Hathaway
Great service. Nice storage unit
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Anthony Locricchio
Very easy to do busy with.
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pete n
Quick and helpful service
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Jon Dymond
Lots of different rentals
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Bill Anger
Fast and efficient
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Tom Staley
really good place.
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James Conrado
Quick in and out!
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Praveen Baddam
Helpful employees
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Marsha Brown
Excellent