Address: | 24625 Evergreen Rd, Southfield, MI 48034, USA |
Phone: | +1 248-223-9610 |
Site: | ezmini.com |
Rating: | 4.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
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Tina Edgar
Let me preface this review by saying that I have in my 60 years of life never written a bad review. Not that I have never had bad service, unsavory food, poorly made goods, unreliable services, etc. because I have; however, I feel that I am a kind and understanding individual and sometimes you either have to let something go or realize that people may just be having a rough day. That being said, I am also a person who stands on principle and EZ storage has pushed my limits. I rented a small storage unit (5X15) from the Southfield facility for $116 per month on August 27, 2015. I was charged a prorated amount for the 5 remains days in August. However, when I removed the contents in my storage unit on January 7, 2016. I was told that there would be no prorating for the month per the company policy. I asked the manager to contact the company and request that my rent be charged appropriately which I believe she did, and today I was given the answer - no. I am completely appalled at the blatant unfairness of this policy and the companys inability to satisfy a customer.
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Jeannie Young
I visited three Storage facilities this cold winter day. The site Manager Lindsay, at EZ Storage provided professional service by giving me a tour of the facility. I felt safe and secure knowing that there were cameras on every floor and all the storage units were located inside the building.
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Sue Ferrari
The staff was exceptionally helpful and the process to rent very easy. I also appreciate that the location is very secure. As a woman storing items, that makes me feel much safer about using the unit.
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Randy Gill
Excellent customer service and very clean storage facility. Rates are extremely reasonable and competitive. I highly recommend this place for safety and variety of unit options.
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Wayne White Sr
Excellent, a cheerful greeting everytime I enter the door. Great facility everything indoors, where you or your stuff is never exposed to the elements.
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Delijahjuan Brown
They where paving the lot and the young lady Lindsey came out the building and stopped me only reason I stayed . !!!!!!!
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J. Haynes
Stellar service!! Lindsey is awesome, helpful and always nice. Thank you for a GREAT customer service experience.
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Shannon Taylor
The storage facility is clean and well lit. A tad pricey but Im satisfied.
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Marcus Lindsey
They are real good here and the service and it is safe
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Steve Aiello
Staff is very friendly, building is very well kept.
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X Porchia
Clean and very secure. But it is pricey.
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Juane Dennis
Good people