Southfield Import Auto Repair

21990 W 8 Mile Rd, Southfield, MI 48075, USA

Address:	21990 W 8 Mile Rd, Southfield, MI 48075, USA
Phone:	+1 248-352-0553
Site:	southfieldimport.com
Rating:	3.6
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 8

Reviews 6

Jessica Kauffmann

My husband got in an accident in 2015 and Southfield Import Auto Repair quoted $950 for the fix. Since my deductible was $1000 I decided to go to my dealership. The dealership took nearly 4 weeks to fix it, and we discovered that they didnt connect my brake lines and other wheel components correctly and I was driving an incredibly unsafe car for months! Their work was wrong twice and my insurance went up in the end. I wish that I had taken my car to Southfield Import Auto Repair. So after learning my lesson, in late 2016 I needed to have my wheel bearings replaced as my car was getting about 15 miles per gallon due to me avoiding the fix for so long. Southfield Import Auto Repair replaced the wheel bearings for $500 less than the dealership quoted, and it was done same day. Prior to replacing both wheel bearings, they called my husband to let him know they replaced one, drove the car and felt it best to replace the other, and would my husband give them permission to complete this fix. My husband approved, but he is an engineer and fixes cars himself (but didnt have the time, nor patience to fix this) and made the gentleman at Southfield Import Auto Repair show him the wheel bearings they replaced to make sure they didnt lie to us about needing to replace both. The wheel bearings were completely worn down, and he was very happy with their decision to replace both. After the fix, my car immediately started getting 40 miles to the gallon again! In 2017 my car needed a new intake manifold according to the Audi dealership. Their quote was about $1500 with parts and labor. I took my car to the Southfield Import Auto Repair shop to see what their quote would be. They quoted about $950 for the part alone, which was the exact same price as the Audi dealership. They were fantastic in explaining that there was no after market part available. I voiced the fact that I didnt want to replace the part because the car is part of a recall and I dont want to spend money to fix the car if I plan to give it back later this summer. The gentleman was fantastic in explaining what could potentially happen to my car if I did not get the fix, and overall told me that I could keep driving it safely for now, and I could always bring it back to them at any time if I started to worry about it again. ***As a woman I find it difficult to find men who respect me and will not lie to me to take my money.*** I will repeatedly take my cars to this repair shop, as well as recommend them to my friends and family, as I trust them, they respect me, they have never steered me wrong, and they do quality work at a fair price.

Fabrizio Oliveira

I had them work on my car on two separate occasions and both times they didnt repair it correctly. The first time I had them do the brakes on all four wheels, I dropped the car off and they worked on it during the day, went to pick it up after work just before closing, I drove maybe 3 miles down the road before one of the brake shoes on the rear brakes fell off. Took it back to then and had them fix it and gave them the benefit of the doubt, things happen sometimes even to experienced mechanics. The second time the thermostat went bad so I took it to them to replace it. The thermostat itself ended up being an expensive part but they gave me a deal on labor to compensate. I picked the car up afterwards and everything seemed fine until it started getting cold out and I went to use the heat. The car would only blow hot air while moving (air flowing through radiator) so I checked the coolant level and it was almost empty. I filled the car with coolant and discovered that there was a coolant leak coming from the thermostat that jad been replaced months prior. I took it to a different mechanic this time because I was skeptical of Southfield import autos work and my suspicions were confirmed, their mechanic had pinched the thermostat gasket during instalation which was what caused the coolant leak. Both repairs that they attempted on my car are very common and any automotive shop should be able to perform without problems, this was not the case for Southfield Import Auto. I originally decided to take my car to this shop because they quoted me at a better price than other local shops and the guys that worked there were always nice but, having to take my car elsewhere to have it fixed a second time ended up costing me and for this reason alone I would not recommend this shop to anyone, even if they give you a better price than any other shop around.

tumu ravi kumar

How come 2 ignition coils and 6 spark plugs cost $380, non stock products? Quoted $750 for throttle body change when they could have just tried to clean it and do throttle body alignment which actually worked, through a different auto shop and saved me big bucks. I was told that he would charge me $100 for diagnosing what went wrong with the car, if I do not go through with the repair with them, while many have told later that Southfield Imports wouldnt charge anything for diagnosis if they choose to not go through with the repair after diagnosis. Double standards. All the while I have been talking about my car taking multiple takes to start, they never figured out that the reason was a bad starter motor, which I found later.

Sanford Films

This place had me fooled initially, but their true colors came out when I took it back to have my fuel pump done. After picking it up, my engine in my Porsche was ticking, when it wasnt when I took it up there. Now I need an engine. I had to take it back after the fuel pump was done, because something still was wrong. Not to mention I went up there for an oil change, and the bolt on the oil pan was stripped, but instead of them trying to get it off and just get me another bolt, they tried to get me to buy a new oil pan for $600 - $800. I took it to another place to get an oil change and they got the bolt out and charged me $10 for a new one.

Antoinette P

My 2007 BMW X3 3.0si needed lots of work. The mechanics not only corrected the mistakes of the BMW dealer but also was patient and fixed all other overlooked issues. My truck runs like brand new. The customer service was awesome! The mechanics here focuses solely on the cause of the verbal problem. The way the mechanics diagnose your vehicle is extremely detailed, cost affective, and thorough. They show you whats wrong and provide an explanation. My first time experiencing Southfield Auto Imports but would recommend all to an honest atmosphere and quality service.

Alan Leaf

I am extremely impressed with Southfield Import Auto, and highly recommend their services to anyone who in looking for quality service at a fair price. In fact, I just called the owner Ali to personally thank him and his crew for the work they did on my Lexus last Friday. I was in and out relatively quickly, the mechanics correctly diagnosed the problem, the estimate was way less than I had received elsewhere, and I was charged exactly what I was quoted. This is not another auto repair shark tank. Five Stars