Midas

5725 W Maple Rd, West Bloomfield Township, MI 48322, USA

Address:	5725 W Maple Rd, West Bloomfield Township, MI 48322, USA
Phone:	+1 248-626-6131
Site:	midas.com
Rating:	4.6
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 28

Reviews 6

Amir El-Aswad

After suspecting my previous mechanic of price gauging, I decided to take a leap of faith with a close-by Midas on Maple and Orchard Lake. Easily one of the best decisions Ive made for my car. The place recently transferred ownership to a fellow named Alex. I can honestly say that Ive never met anyone at an auto-tech center that cared so much about each customer. I was hearing a grinding sound from my vehicle which they diagnosed. However, after being serviced (it was a caused by a faulty bearing), I still heard the noise. I talked to Alex about it and he had me come in and replaced the bearing again at no cost (the bearing was faulty). The sound greatly improved but was still there. After discussing the issue with him further, he noticed that it may have been caused by the fact that I was missing a back plate on one of the breaks. He proceeded to order the part and replaced it at no cost. My car now runs flawlessly and I couldnt be happier. Throughout the entire process, Alex and his primary sales associate, Dwane, called me and informed me of the progress of my vehicle. Not once did I suspect the two were hiking the prices or "discovering" frivolous but sinister sounding issues to repair. Whenver they mentioned a problem, Alex or Dwane would take me out to my car and physically show me precisely what they were discussing. Whenever my car needs to be serviced again, I will absolutely return it to this specific Midas (though the Southfield location is actually closer). Alex and Dwane are fantastic, caring, and extremely professional sales people/ mechanics. I will highly recommend these folks to any and all of my friends. The only thing these guys can make run better than your car is your dollar.

Josh Hoover

My family recently moved to West Bloomfield from Arizona. We had a mechanic wed used and trusted for over 10 years back in AZ, so the idea of looking for a new one was rather daunting. I researched and poured over reviews for service shops in the area and the Midas on Maple seemed to be heads and shoulders above everybody else, so I gave them a call. After suffering a flat tire over the weekend, I spoke to Alex first thing on a Monday morning. He was not only personable, but was very actionable as well. Not 15 minutes later I was standing in the lobby handing him the keys. He was extremely professional and a pleasure to speak with. They not only fixed my tire, but after a free inspection, pointed out some repairs my wifes car needed prior to the upcoming winter weather. Of course I would expect a service shop to do this. However, there was no pressure, a detailed explanation of why the repairs would be necessary, and options on how I could proceed (if I chose to) - all without making me feel like the world was ending today for both my car and my bank account. I could see the wear he was talking about because he put the car up in the rack and took the time to personally show me. No tricks or hidden agendas. They repaired my tire and had the car out of the shop in under an hour. Price was beyond reasonable, the service was even better than expected, and Im relieved to have a mechanic I can trust again. Ill definitely be back. Alex even called me a few days later to make sure the tire was holding and I was satisfied with their service. Customer service at its absolute very best. Give them a call, you will not be disappointed.

Katie Fuller

I have nothing but great things to say about this shop after my experience here and would recommend them to anyone I know. Originally I took my 2009 Subaru Outback here to get a power steering pump replaced and a fluid flush. Upon taking a better look at my car they found my power steering pump was actually working fine and it was just a loose belt tensioner that needed to be tightened up which they fixed for FREE! Since I also needed to get both CV boots replaced on my car anyway, they were able to replace the entire axel in the same day along with clamping down a loose heat shield that made the most awful rattling sound for way cheaper than I was quoted anywhere else and it worked! My car is rattle-free for the first time since I bought it. All in all I spent way less than what I was planning to, got more repairs done at once, had my car back the same day and appreciated their prompt service and honest attitude. Ive been to many dealerships, collision shops, and the like - and Ive never had better service than at Midas. Everyone I met here was very nice and the end report they gave me indicated they did a thorough inspection of my car and gave some helpful feedback on what should be tended to next which I appreciated a lot. They also cleaned my car up nice and since then my car has never run better. If youre looking for a reliable, honest, affordable shop that provides amazing customer service, then do yourself a favor and take your car here!

Corbin Bell

Cant say enough good things about these guys. They seriously go the extra (5) miles for you (literally... one of them ran me back to my place to get my wheel lock which I didnt have in my car when I rolled in there with a flat. And then they didnt charge me for it.) Alex and his crew couldnt be nicer or more professional. Been there twice, each time I received a follow up call just to make sure I was happy. Seriously? Other service industries should take a lesson from these guys. And they dont try to upsell you... they actually look for ways to save you money! Not your typical shop -- they actively think about ways to do what you need in the way that serves you best, not them. If you need any work on your car, this is the place to go. Probably the best experience Ive ever had at a shop.

Sylvan WB

I will never go anywhere else. From my oil changes, to brakes, to exhaust, to fixing my suspension so my Chrysler 300 rides nicely. Amazing. Their prices are competitive. Sure, they may be a few dollars higher than a mom and pop, but their service and warranty I so worth it. Lifetime warranty on brake pads. You cant find that at a mom and pop. And they also out the original equipment material on. They dont just source their parts from autozone or an advanced auto down the street. They order parts from quality specialty places. My gf he got a serpentine belt replaced at Belle tire for her BMW. The belt never fit properly and it fell off. We took it to Midas, and they saw right away that the belt didnt fit. They ordered A German made belt, which cost more, but fit right.

Anonymous User

The manger / owner (not sure which he was) was more interested in buying my Honda Accord instead of fixing it. He kept saying hed buy if for his son instead of fixing it. Heres the story: I took my daughters Honda Accord in to them inspect the vehicle because it was making a noise. They estimated over $700 for pads and new rotors (Honda Accord is complicated and a PIA to change). The wheel bearings need to be removed to get the rotors off, they just dont unclip. I have a hard time believing this was the real estimate and not inflated so Id be motivated to sell. I ended up just replacing the pads on all four tires for $60... did id myself.