Aarrow Radiator & Auto Glass

7286 Hayden Run Rd, Hilliard, OH 43026, USA

Address:	7286 Hayden Run Rd, Hilliard, OH 43026, USA
Phone:	+1 614-876-6146
Site:	autorepairhilliardoh.com
Rating:	4.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed

Location

Photos 29

Reviews 13

Matt Kiernan

I needed the electrical connector on my wifes cars rear defroster reattached to the glass; the solder cracked off due to age. I tried the DIY kits without success (two of those at $20-$30 a piece). I called every glass repair company in western Columbus and not a single one said theyd try the repair. Safelite wanted to replace the whole rear glass....which means theyd have to reattach the connector to new glass, but refused to just do the connector repair!! On to Aarrow - they quoted me $60 to "attempt" the repair. They told me about, and I understood the risks of, attempting to solder metal connector onto glass (hot solder can break the glass because rapid heating of glass makes it explode). Long story short, they successfully repaired it! I couldnt be happier. Plus, they quoted me $100 less to replace the glass if it shattered than Safelite.

Rita Hechmer

I have had nothing but great experience with Aarrow. They go out of their way to take care of their customers. The facility is "no frills" for sure.... but I appreciate their no nonsense, straight forward service and communication. But mostly, I just think they are good people. I dropped my car off last night after hours and was waiting for my ride to pick me up. A gentleman came out just as I was putting my key in the dropbox, to lock up and he was visible concerned for my well-being. Asked if I had a ride coming, and if I needed some water (It was still pretty warm at 7pm) and then reconfirmed that my ride was on the way before he left after I assured him that I was good to go. I really appreciated the concern. THANK YOU Aarrow for your excellent customer service.

Anonymous User

I recently had my BMW repaired at this shop. Long story short, I called around central Ohio and was given estimates from $580 to $920 for the repairs, also, I was told that the part was "hard to get" and that I would have to wait at least a week. I called Arrow and they said they could get the part immediately (for $148) and do the work for $180. I made the appointment, took the car in, and all went exactly as planned. I also have to add that they went above and beyond the call of duty-I was "stuck" there with my 3 year old son-not only did they offer him a toy to play with, they gave us some of the lunch that they had ordered for themselves. Not only would I recommend them, I would say that you are cheating yourself if you dont call and get an estimate to compare.

melinda moore

This is a HORRIBLE place. They quoted me $280 on a quarter panel window in the morning. At 4:00 - they had ordered the piece but wasnt it. At 5:40 - Dave called me and stated the window was now $1000 !!!! I called 4 other companies - gave Dave the quotes from the other company. He said "I cant help what others say - this is my price." When I said I was coming to get my car, Dave said I needed to pay him $220 for services rendered thus far. I threatened to call the police. And only then did he decide to give me back my car. When I arrived I asked to see this "$1000 quote" -Dave refused to show it to me. Yelled at me and told me "get the hell out of my shop lady." They are scam artist and incompetent. AVOID

Joshua Obelenus

Dean and Dave are the best. They can tackle just about anything and they stand by their work. The prices are fair, and the job is done right. I have used Arrow for a number of my vehicles as recommended by my boss who has sent many cars there over the years. The work was always done right. Some days they may need to take an extra day due to having to order a part, or due to the sheer number of people who trust them to take care of their vehicles, but the job is done right and the price is right. Anything from replacing a window (which they sucked all the glass out of the door AND under the seats), to a complete overhaul, these guys are great.

Mark Lynn

Dave and Dean and all the great folks at Aarrow are what makes this country great. They go out of their way to accommodate their customers. They really know how to repair cars and trucks and are in it for the long haul. Meaning that they keep their cost as low as possible while maintaining top quality service. My wife and I have five children three currently are driving. We have been to so many different mechanics over the years trying to avoid getting ripped off and or lied to, we were ready to have our son go to auto repair school out of desperation. Thankfully we found Aarrow, Dave and Dean have our families business for life.

J Firestone

2006 Acura RSX owner: Ive taken my car to a few different places over the years and just recently discovered Arrow. They are by far the best place to take your car. All the positive reviews are spot on. They are honest and will give you the best price around. One shop wanted to charge me over 1000 dollars for a job that I had Arrow complete for under 300. If you ever get a quote from somewhere else you dont like, just call this place and ask for a quote. You will not be disappointed! A++

Doran Gingerich

We have been using Arrow for over 20 years! We have taken our vehicles there many times. They have never changed a part or performed service without calling me and carefully explaining their diagnosis of the problem, and giving us an estimate. The final bill has almost always been exactly what they estimated the job would cost. I have never come away thinking that they charged us more than what was reasonable. We definitely recommend Arrow!!

ellieripley9

My father was a loyal customer for 20+ years, and they have the best service, on time, and 95% of the time has the lowest estimate for the repair. Always honest, and if there is additional immediate concerns, they call you for authorization to perform any additional work. For our family, Arrow is a trusted and professional shop we all depend on. :)

Michelle Eatherton

These guys are as honest as they come. I have dropped my car off and been called and told nothing is wrong with it. They could have easily charged me and made up something, but they are good to the core and do excellent work. I refer everyone I know to this place, have been a loyal customer for about 5 years.

Dennis Shimer

Ive had the same mechanic for 20 some years. With services he doesnt perform there is a "These are the only guys you want to talk to" list. Arrow is at the top for a few things I know of and now I know why. Timely work, done well, at a very reasonable price.

Diana Crandall

Dean and Dave definitely know about cars and how to fix them at an affordable price. I have found them to be honest and competitive in price (mostly lower) then other shops in the area...if you need a full service mechanic give them a try.

Anonymous User

I used to like these guys, but on a recent visit they charged my twice what they quoted over the phone and did a very poor job as well. I will never recommend them again, nor will I return. I definitely feel like they gouged me! Jeff