Japanese Automotive Service

Address:	4011 Wayne St, Hilliard, OH 43026, USA
Phone:	+1 614-534-0370
Site:	jasc.us
Rating:	4.4
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed Closed

Location

Photos 38

Reviews 17

Patrick Mackessy

NOT HONEST, VERY SHADY Preface: Before I brought my vehicle to them, the tow truck driver drove it onto and off the bed of the tow truck. My clutch was intermittently not disengaging. Had them check out my clutch cuz it wasnt disengaging all the time. They said It had no hydraulics and the clutch is bad so it needed a new clutch kit, master & slave cylinder, and that alone would cost $1500. They also said the transmission would need to be checked because there were broken pieces of metal found near the bottom of the shifter, but only after I agreed to let them start the repair because dropping the transmission alone would cost $900 (tranny needs to b dropped to change clutch). He said its a 9hr job dropping the transmission alone. Screw that! Maybe for someone doing it the 1st time reading a manual. That was the 1st indication they were scammers. The 2nd thing that alerted me was realizing he said it had no hydraulics. BS the tow truck driver drove it down his truck bed. I didnt know the extent of what he meant by no hydraulics until I picked it up. I thought he meant that it was just leaking fluid which is why the clutch was intermittently disengaging. I told him to hold off cuz Im getting a 2nd opinion and asked if its in the same condition it was in when I dropped it off. I was planning on driving it a few miles to the other shop. He said yes; there wasnt anything they needed to reassemble. When I went to pick it up I asked him how he knew the master and slave cylinder were bad and he says he didnt. He just gave me an estimate for worst case cuz it had no hydraulics. BS AGAIN! I told him that before I brought it in I had someone push the clutch pedal in while I confirmed the slave cylinder was working. So I debated with him for a while and then left expecting to drive the 3 miles to the other shop. Thats when I found out what he meant by no hydraulics. He really meant NO HYDRAULICS! The clutch pedal had ZERO PRESSURE. I went back in and told him his shop sucked and I was glad I didnt let them do the work. So... the other shop put in a clutch kit and said only the slave cylinder needed to be replaced-$1150 and dropping the transmission was $$$ cheaper. DO NOT GO THERE UNLESS UR A FRIEND OR RELATIVE Cuz theyre ripping people off

Sheila Wayne

My sister referred me to JAS because she was more than satisfied with the service that they provided to her. Dave, who I believe is the owner is awesome. I have a 18 year old Honda Accord and he took really good care of my car and recommended the work that needed to be performed now and in the future. I am very pleased with the service so far and I am sure, just like my sister, I will be a customer FOREVER!!!! In addition, I like the fact that rental cars are available for a nominal fee. Thanks Dave and the rest of the staff. You guys are all great !!!!

Fahd Y. Khan

Hi, Ive been to Japanese Automotive twice. The are knowledgeable and I like supporting local businesses. Recently I needed an alternator and timing belt changed and took the car to them without asking quotes from other companies (my mistake). Unfortunately their price point was few hundred dollars more than dealership in town. I ended up getting the car towed to dealer repair shop and get the exact same service for a much lower cost. Its surprising but its good to ask ahead. Hope this helps others out.

Chris Richardson

This Car repair service is the most reliable, honest and friendly company I have ever used. They are willing to explain what needs to be repaired and why, and they have even kept me from spending extra money, and have discovered times when I needed repeat repairs and told me about it. Dave Waits and Ivan are great people, and lets face it. When you need your car repaired you want it done by someone who you can count on and treats you in the most cordial way.

Andrew Martin

Let me say that I initially had a positive experience. Had my head gasket changed (plus timing belt, water pump etc). It was expensive, but that is par for the course. To my chagrin a crucial pulley was not properly tightened. My car ended up breaking down in the middle of Nevada on a cross country drive because of this. This ended up costing cost me circa $800 in the end.

Scott Shutt

I have been to many car repair shops in Columbus. Now that I have found Japanese Automotive Service, I will not be going anywhere else. They were very honest and upfront with me regarding my car repairs. I was informed of repairs that needed to be done now and those that could wait. The estimate to repair my car was the actual amount I paid when the service was complete.

Anonymous User

David and Shawn have worked on all of my import cars since 2005. They have done everything from simple repairs and tune-ups to full engine swaps. They are very well connected with import part suppliers so you know you are getting top quality parts at the best prices, and your repairs are polished off by an expert mechanic who loves what he does.

Anonymous User

Great service and a no hassle service station - they do what they need to do and nothing more. I had some work done that saved me over $200 from the dealership. Plus, at the dealership I always feel pressured to have more serviced on my car than I need, but not at Japanese Automotive Service. David is great!

Suman Saha

Best Auto repair service Hands down. The owner /Manager is very honest nice gentleman. They will give you very honest opinion and get your work done in reasonable price. Since i found them in google i am super happy with their service and communication. try once you wont regret in life.

Sherri Bartow

Great experience! The mechanics are very knowledgeable and the owner David Waits is very trustworthy and honest. They definitely only fix what is wrong and they NEVER tell you that you should fix something else just to make more money. I will never take my car anywhere else.

Jessica Irving

It is great to see an honest business especially in the automotive industry. Nice and friendly, they know the secret to a successful business be HONEST and you will open the doors to return customers. I know they will continue to be worthy of this comment.

Mark Bowen

The guys at japanese automotive always go above and beyond to accommodate your needs. They have done great work on all of my vehicles for the last 5 years. Always recommend them.

Don Boerner

I really believe you could drop your car here along with a signed, blank check. If it aint broke, they wont fix it. And their charges are reasonable.

Jason Stratton

Always had honest up front service from these guys, It all starts with Dave.

Jeffrey Predmore

Always professional and honest service at a good price.

Gretchen Collins

Great service, they always look out for me.

Scott Lallier

Great service. Would strongly recommend