AAMCO Transmissions & Total Car Care

2244 Ellsworth Rd, Ypsilanti, MI 48197, USA

Address:	2244 Ellsworth Rd, Ypsilanti, MI 48197, USA
Phone:	+1 734-528-2800
Site:	aamcomichigan.com
Rating:	4.8
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 9

Reviews 5

Lorraine EDWARDS-STRINGFELLOW

If you are ever considering purchasing a used vehicle, do yourself a favor and bring it here for a "head to toe" inspection BEFORE you buy. I wish I had known they had this service available. However, if you need ANY KIND OF REPAIR WORK done.... THIS is the PLACE TO BE! I would like to commend KEITH WOODBURN, the manager of this facility for being a demonstration of INTEGRITY and a STAND FOR THE WORK they do! I purchased a used vehicle this year in June and 5 months later found out I needed a new transmission and other work done.One can understand how painful it is to find out a recent car purchase has major problems which were not disclosed. Keith communicated the issues in a clear and concise understandable manner as well as the Warranty that comes with their work. Two weeks after the work was completed my vehicle started having the same problems. Keith listened to my frustrations with care & compassion, assured me of their commitment to the warranty on the work they do and got my vehicle back in immediately. They found out my vehicle had additional wiring issues that was causing the malfunction. It took days to complete the trouble shooting to get to the source of the problem. Once they fixed one issue, did a test drive and then something else came up. He was in constant communication of what was going on. They refused to give me my car back without complete work done. Since I had no way to get around, they rented a vehicle for 5 days for me to use while they continued to work on my car. I got my car back today and I can tell you, the moment I drove off the lot I could feel the difference! It was clear to me that a "satisfied customer" is the main goal of this company and they have a "whatever it takes" approach attitude to make that happen! Oh yeah, and the most beautiful part of this experience....their warranty is a REAL WARRANTY..... I didnt have to pay another penny for any of the work they did to ensure my vehicle was properly serviced and safe to drive. I give 10 STARS to AAMCO TRANSMISSION & TOTAL CAR CARE IN YPSILANTI.... THEY GIVE A NEW MEANING TO "TOTAL CAR CARE" and a company you can TRUST & RESPECT for repair work!

Alex Hencken

Thank You!! Keith and team are an excellent example of what a repair shop should be: direct, forthright, honest, fair, and understanding. I highly recommend The AAMCO of Ypsilanti. Earlier today I went to change the battery in my wifes car at one of those chain auto parts stores that claims to have service and the ability to help. They were able to sell the battery and the terminal post I needed, but as for support or help (which I had asked about on the phone) it wasnt to be had. When the it turned out that positive terminal post broke and I could not remove it from the cables, they had only shrugs to comfort me. I was successful in jerry-rigging a connection that allowed me to get the car to AAMCO, which was the closest repair shop. Thank God it was! Keith took a look and told me he would have someone smarter and more knowledgeable take a look at the cable before even trying to quote. Enter Mark, who informed us it could be no problem or, if unlucky, he;d have to remove the line at the wire base. Keith told the earliest they would be able to get to it would be tomorrow morning. Sighing to myself, i called my wife for ride a home. While I waited a third gentleman (possibly the owner), whose name I never caught, took time to talk with me and make sure I was comfortable and reassure me that they would take care of our electrical issue (we also joked about a really cool baseball play I had just witnessed via my phone). Within a half hour she picked me up and as soon as we walked in the door my phone rang. It was Keith, Mark had been able to get to my car as soon as I left and it was ready to go! Mark, YOU ROCK! Thank you again so much for taking care of so quickly and thanks to the entire team for making us feel as if our problem was important. Total cost: $60.00 Needless to say I have found a local shop that I will use again whenever our vehicles need service.

John Williams

Summary: You wont find better mechanics or more ethical businessmen anywhere. Shortly after moving to Livonia, my Volvo developed a serious transmission problem. Few things demand more of ones attention than finding a good mechanic to solve large issues when one is new to an area. After many inquiries, Aamco of Ypsilanti was recommended to me, and recommended highly. Since Ypsilanti is not close to Livonia, my initial skepticism nearly kept me from going, but I finally decided to take a chance. Having them work on the Volvo turned out to be the best decision I could have made for this problematic car. Aamco fixed it perfectly, and they did it for a fair price. Though I lived in Livonia, from that time on Ive patronized no other auto repair shops. Their expertise is more than worth the trip. (Eventually I moved to Ann Arbor, which is much closer, but even if I hadnt I would still make the trip there to have them do the work.) Ive found Aamco to be scrupulously honest and forthright not only in their in their diagnostics, but also in their customer relations. They are always amicable, even when delivering news one may not want to hear about an automobile. Their work is meticulous; there has been only a single occasion when a repair didnt "hold", and upon being notified of it they corrected the problem immediately. Some have written about unsatisfactory experiences with Aamco, but I can attest that this shop has absolutely no issues with addressing legitimate concerns regarding customer service. The bottom line is that if you patronize Aamco Ypsilanti, youre not going to have a problem; you are going to have your car fixed, and fixed right. My experiences with them are typical, and I recommend them without reservation; Aamco of Ypsilanti can be patronized with confidence.

Tahra Luther

I do not usually write reviews, but had to for this place, as I cannot explain how amazing they have been! As soon as we found Keith and Aamco on Ellsworth in Ypsilanti a few years ago, we go to him with everything our cars need. He has been nothing but extremely kind and straightforward and honest with us, and they do whatever they can to get your car done fast, no matter what the repair. Just about every time, they have been done with our cars well before they estimated. They are extremely hard workers, and it is such a relief to know we can 100% trust them to fix things right the first time, and only what needs to be fixed. They never recommend anything we dont need, even when we think a repair is needed, they will tell us straight what is and isnt necessary. They are not just in it to make money, but to take very good care of you and your safety and comfort. We will not go anywhere else!

Corey Cunningham

Hands down, the best mechanics in all of the Ann Arbor-Ypsi area! Had a transmission leak and it was promptly fixed (1 day), even though they were a couple guys short-handed. I also really appreciated them updating me throughout the process and explaining everything. Im not a car guy and for someone to explain to me the function of each part and the condition it was currently in was extremely helpful. This shop is run by very honest and trustworthy professionals, who truly care about the customer. I would totally recommend this AAMCO shop to anyone! Simply put, best car care shop Ive ever dealt with.