Address: | 6250 Olson Memorial Hwy, Golden Valley, MN 55422, USA |
Phone: | +1 612-584-2750 |
Site: | thelockup.com |
Rating: | 4.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM 10AM–2PM |
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Jill Thompson
We rented a unit for over 7 mos (Oct 16-May 17) at this location during our housing transition and had a very positive experience. Randy Carlson, the location manager, is a phenomenal asset for the organization. Very professional, competent, accomodating, and kind. Yes, their fees are likely higher than most storage facilities, but we found it to be worth it. After 7 months in storage, our items had minimal dust and the unit remained air tight dry and clean. Highly recommend users consider this new facility when evaluating climate-controlled storage facilities.
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Joe Gustafson
After promo rates expired it went up to standard rates for a short period of time -- within 1 or 2 months I was notified that the standard rate was increasing. Im assuming this is a strategy typical for many storage facilities but its something to consider. Another frustration is that several times I visited to find one of the two garage doors and/or one of the two elevators out of service. This makes things very difficult when trying to access your unit. Good location and the building itself is clean/secure.
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Erin Cavanaugh
Nate gave the best customer service Ive ever experienced! Every time Ive gone to my storage unit, he is always super friendly and kind. Hes very personable and you can tell he treats every customer with the utmost respect! Nate takes pride in his job, and being able to give the best customer service! I wont ever use another storage unit! Lock Up Storage is by far the best around!
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patrick jude
This place is crap, crap service, crap attitude, and now a crappy price. We will be moving or stuff asap out of this place and will not give another dime to these folks. They have raised the rent 4 times in less then a year and we have gone to over 150$ from 110$ when we moved our item in. Not good......
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Tony Policano
I have had the nothing but great, friendly service by Randy and the team here at the Lock Up Self Storage. The ability to use their truck is a huge bonus! The building still looks and feels band new! I have been a storage rental guy for years and this place is the best!
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Kaley Johannesson
Randy went above and beyond with customer service, going out of his way to accommodate my unit rental when I had a tightly scheduled cross-country move. The facility is very clean and the staff really does everything they can to ensure a smooth move-in.
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Mrs Marketer
Nate was a great sales rep. Also, while he was working at this location , there was another fella working their who was tall and skinny; he was pretty fun , professional and easy to work with, too.
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Margit Steinke
We had a great experience with Lock Up - very friendly and professional staff, clean and easily accessed space, and just overall a good spot. We would use them again, if needed.
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Wendy Berezovsky
Terrific customer service!!! Great location!!! Climate controlled!!! Really clean!!! Peder (Property Manager) is so wonderful and helpful!!! Very happy customer!!!
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reuben correa
Clean climate controlled indoor facility. Staff is helpful and knowledgeable about renting a space that fits your needs, convenient hours, and methods of payment.
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Carolyn Young
Clean, secure storage unit! Nate provided great customer service and the rates are very reasonable. Have no idea what the disgruntled customer is talking about?!?
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Mike Keller
Secure facility and kept clean. Indoor storage carpeted and temperature controlled which is nice touch. Reasonably priced for a storage facility in the metro.
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Mike LaFleur
The folks are super nice and the facility is very clean. I stored a bunch of stuff for 9 months and was completely satisfied.
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Michael Anderberg
Best storage place around. Bob and Randy great with all my needs and questions. Super friendly.
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Stacia Marlett
Nice facility but can get so busy that you cant even get a cart.
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Reuben L Correa
Its in convenient location, clean friendly staff.
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Howard Holmes
Very clean and helpful staff
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Tommie Kimball
Normal business
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bhomberboy
Nice