U-Haul Moving & Storage of Plymouth
| Address: | 1225 US-169 Frontage Rd, Plymouth, MN 55441, USA |
| Phone: | +1 763-550-5290 |
| Site: | uhaul.com |
| Rating: | 4.4 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
Location
Photos 1
Reviews 28
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C H
First time i went there was 3 people in line in front of me, and only one employee behind a computer. Two of the people waiting on line said they had been waiting almost 30 min already, I didnt have that kind of time to wait so I went on my phone and booked the trailer on there website and arranged to pick it up 3 hours later. When I came back there was someone being helped at the counter already (still only one employee) and I had to wait about 20 min to get checked in. (and this was there express check in from booking online.. Express means shorter time actually talking to an employee since youll have already answered all the questions when you booked online, it does NOT mean getting to wait in a shorter line.. I would highly recommend taking care of your booking online though)... Once I finished with that I brought my car up to the trailer to get hooked up and the guy tells me straight up hes never hooked up a trailer before, he quickly realized it was something you couldnt just guess your way through and called for help. (smart move!) the guy that came to help hooked it up in a few seconds (I actually would have liked him to have taken the extra min to actually show the new guy how to do it so he knew for next time but thats just me) both were very nice and professional. If it wasnt for the ridiculously long wait I would have given 5 stars but 30MIN-1.5HOURS which had I just waited the first time I imagine it would have been is just crazy. Pro: Helpful pleasant staff. Clean and organized. Good easy to locate location. Well stocked. Con: Be prepared to wait 30++++ min to get to the counter to check in and then another 15 min if youve already made a rental reservation online OR another 30 min if you havent made a reservation online..
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Brandon k
This is by far the best place to rent a U-haul in the twin cities area. I came to pick up a trailer to pull behind my vehicle, and the lights were not working on the trailer. The owner, Kellin, came out and spent almost an hour figuring out the problem (which happened to be a broken converter box). He got the part and installed it on my vehicle right in the lot and did not leave until it was properly installed and working. Even if its out of your way I would strongly recommend renting from this store. The staff is friendly and the ownership goes the extra mile to ensure their customers are happy/satisfied.
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K Mold
I was very impressed by the terrific service - especially by the friendly assistance of Matt. Without prompting he walked me through the facility and ensured I was more than comfortable with the process. Truly a pleasurable experience!
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Dannah Reiter
I only got boxes here a couple times but I liked the store. It was clean and well-staffed. Update: make sure to measure your storage unit to make sure youre paying the correct price. I took one more point off.
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Grumpmaster Phlex
Amazing customer service with a great selection of vehicles. Hope I dont have to move again soon, but if I do Ill definitely come here again for a truck and supplies.
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Jesse Hauge
The Plymouth location is exceptional they do everything they can to make sure that you are happy which is a lot more than I can say for the Brooklyn Park location
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Nathan Kent
Very helpful staff and an overall great experience. Ive worked with them multiple times for trailer rentals and a U-box while we were moving.
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Elizabeth Terry
This Uhaul location is much better than others that Ive gone to. Theyre professional, fast, and willing to help out. Thanks Matt!
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Stacy Foster
Staff is super friendly and always ready to help. We have storage and it was a fantastic deal for the price and size.
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Robert Haggerty
Great! Short wait time, knowledgeable staff, good prices. Will for sure use again whenever I have to move anything!
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Eric Crawford
Great staff, even stayed around after closing time to let me pick up my car after getting a hitch installed!
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Srinivas Pisipati
Not professtional at all, very rude employees and not helpful. I had bad experience at this location.
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Rajeev Agrawal
Everything found as expected...however parking was a bit confusing..no idea where to enter and exit.
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Ryan Matthew
friendly, helpful service. this u-haul location has came on clutch for me on several occassions.
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Joshua Thelen
Great crew, awesome location right off 169 and always a great go to storage location
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Kelly Grill
Great overall experience. Easy process, good service, and quality equipment.
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Sivaram Chinta
Always good and accommodating service here. Never had to wait.
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Chris Hallanger
Super friendly staff! Quick quality hitch installation.
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Sernicia Lewis
Manager and staff very helpful and genuinely friendly.
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Rafael Vasconcellos
Friendly service and affordable propane refill.
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Rafik Halim
Easy to work with, very friendly staff
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Jc_ Eplus
Employees are patient and helpful
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joe gubbins
Great price great service!!!
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amzad khan
Awesome service and staff
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Kyle Ahlborn
Hassle free experience.
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Isabel Gonrowski
Terrible service.
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John O
Very professional
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Joshua Hanson
Buenaaaás