Address: | 2300 Louisiana Ave N, Golden Valley, MN 55427, USA |
Phone: | +1 763-210-4156 |
Site: | twomenandatruck.com |
Rating: | 4.6 |
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Alexa D
I almost NEVER complain about a business. But the service I received from Two Men and a Truck Golden Valley MN location was absolutely despicable. Not the reputable company I thought they were. :( Was quoted a move with 2 stops (storage unit and final move location) to drop off big pieces of furniture. Was quoted 2.25 to 4.5 hours. When the movers arrived they refused to move anything but what was going to the storage locker. Stated they needed to go home because they needed to work in the morning. I asked if I could reschedule for a time that the services quoted could be provided. They said no, I was already being charged for the hour drive to my apartment and the hour drive back. They broke the exit sign outside my apartment door. Services quoted (2 stops and up to 4.5 hours) were not given. I paid nearly $450 for less than half the work to be done which was quoted and agreed upon. When we contacted the Golden Valley location, we were told there was nothing they could do. I would highly recommend not using these movers. They will show up, refuse to do half the work because "this wasnt our move" "we were given this job last minute because the other crew is running behind" "I cant be working much longer, I am supposed to work in the morning". We will be filing complaints with the BBB and Minnesota attorney general.
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Chris Guertin
Not a big fan of paying these guys $125/hr to drive a truck. Thats basically what it amounts to because their clock starts ticking once they leave their facility in Golden Valley and you also have to pay them to drive back to their facility. I moved some inventory from a small storage facility to another a couple of blocks away but did not want to deal with the headache of renting a truck myself. Our move was just over two hours including travel time, so I paid about $150 for the move and $125 for the guys to drive back and forth to the shop 30 minutes each way.
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Chris Biehle
Two Men and a Truck helped our company with our recent move across town. They helped us with planning and implementing the most efficient and affordable options to help make the move a smooth transition with minimal downtime. In addition the expert staff provided great suggestions and punch list items to consider after the move to ensure that our customers could easily find us at our new location. Their experience and professional guidance throughout the process was invaluable. I highly recommend using Two Men and a Truck with your next move.
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Marna Reed
I went today to Two Men to purchase an oversized box to ship an unwieldy item. Instead of just selling it to me, seeing how overwhelmed I was with the project, THREE people took it upon themselves to carefully wrap it up for me and carry it back to my car. This was a major project (I had no idea what I was getting into) and I cant begin to say how very grateful I am to them! So kind and so caring! Thank-you so much!!!
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Jeff Dahlman
We have utilized Two Men and a Truck on several occasions, and the experience has been excellent. Not only was the set-up process simple and efficient, but the entire moving experience was completed with tremendous customer service. Whether it was the representative we initially met, or the driver who assisted in our delivery, we were consistently treated with the upmost professionalism. Thank you!
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Megan Kruger
Two Men and A Truck were very responsive during the coordination of the move. The movers arrived on time, completed the move efficiently and quickly. They were very professional and even asked for permission to use the bathroom at my home. Everything was moved without any damage to any property and they saved me a huge amount of time/work. I would highly recommend Two Men and A Truck
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Suzy Ploetz
I highly recommend Two Men and a Truck. The company had very quick response time, and they were very efficient. The men who move my furniture took time to make sure everything was well taken care of, and they made sure to discuss all of my needs with me. I will definitely use Two Men and a Truck in the future, and I will share my positive experience with friends and family.
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Trish Castaneda
I recently moved and had Two Men and a Truck. I have to say the experience was amazing! My sister recommended them because she used them 8 years ago and had a great experience also. They were efficient, friendly and very careful with our belongings. A shout-out to the guys that moved us was the amazing manners and the kind treatment you have for their customers! Thank you!!!
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Terri Barnhart
The guys from Two Men and a Truck were great. Hard workers and very polite. They didnt blink an eye at the extent of packing that was needed or at having to go to the end of the hall on the second floor. These guys were prompt and communicated well. It was a joy working with such experienced guys who were eager to please. I would recommend your company in a heartbeat.
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Selin Incedayi
I would never use them again. I contracted them to move from a townhouse to a single home from Plymouth to Coon Rapids area. The movers were so extremely rude. Manager woman ended up coming to my house to apologize. They also did damage some of my furniture and did not use padding/wraps as I expected them to. Horrible company..never never never again
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Jolyn Bergstrom
My experience with Two Men and a Truck was awesome! I was very happy with the customer service I received when I first called their office to get more information. After that we booked our move with the company. The movers were great! They were well organized and moved everything quickly and carefully. I would highly recommend this company. Thanks again!
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Robert E Jahn
Great experience. Two motivated professionals who where on time, listened to what we wanted and delivered. Handled a really heavy commercial Nordic track with care and readily accepted some last minute changes in stride. Used Two Men before in 2 different states, same experience. Highly recommended.
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Scott Dorn
I cannot say enough great things about the crew that helped me and my family move! They were kind, courteous, conscious, careful, and worked their you know what off! Last but not least, they had to do it all in 97 degree weather day. I will call Two Men and a Truck again!!!
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David Wagner
We got the Coplen Brothers (Larry, Chris) and they did a phenomenal job. They were respectful and even funny, and made the whole experience easy and enjoyable. Larry is probably the most experienced guy they have, and he was worth every penny. Thank you guys!
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Mike Bibelheimer
Amazing! It was a 90 degree day and these guys worked so hard, explained everything they were doing, and were more than willing to help with extra last minute things. It made our moving day experience memorable and fun. This is the best money we have spent!
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Mary Rose George
I am a property manager at a storage facility, and want to say... two men and a truck have never disappointed! Everyone of the young men theyve sent to assist my customers has been awesome! High fives to Kevin and Chris! Very professional, patient, and Sweet!
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Dominique Barber
These guy come to work! Best moving company Ive used and the only one I will use. They are respectful, they ask questions, they dont ask for help but will take it. Didnt have one problem with my crew. Highly recommend this company.