Address: | 17430 Kenwood Trail, Lakeville, MN 55044, USA |
Phone: | +1 952-898-3688 |
Site: | pilgrimdrycleaners.com |
Rating: | 3.8 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 9AM–5PM Closed |
MA
Mary Coultas
My experience with the tailor in the spring of 2013 at this location was awful. I brought my prom dress in and tried it on with my shoes and stated I wanted a few inches taken off the bottom, sew a lose jewel back on, and lengthen the strap on the dress. The turn around time was fine, but when I tried on the dress it was very clear it was not done with care. I asked for two inches off the bottom and specifically said I did not want to be able to see my shoes, and when I tried it on there was much more length taken off than excepted to the point where I could see my shoes, and it was cut diagonally. The jewel looked like it had not been touched at all, but he still was charging me for it. After expressing my complaints he agreed to fix the jewel and make the cut on the bottom of the dress even. After coming back again everything had been fixed that we discussed, but while it was out being tailored the zipper got tattered. I would not recommend bringing anything to this tailor to anyone if they really care about what is being sent out.
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Linda Ball
I brought some "dry clean only" cushion covers in only to be told, a month later, that they refused to do them for fear of shrinking them???? It did take me awhile to get back there to pick them up but in that time they never even bothered to call to let me know they werent going to do them. What kind of dry cleaners wont dry clean something that says "dry clean only"? Wont be going back there.
JA
Jan McDaniel
Courteous, fast, dependable service. Pam the manager in Lakeville provides excellent customer service. She makes an effort to get to know her customers and always greets us by name. Pam makes sure we receive quality service.
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Patrick Ryan
Its supposed to be open at 9am on Saturday, but I am here at 9:30am and the doors are locked - no one home...
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Ron Zickert
Love them! Pam and team always treat me right and the dry cleaning is professionally done and on-time!
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Lisa Sorenson
in general, the quality of cleaning is okay. Counter help could be friendlier and more responsive.
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Elise Trudeau
Excellent service and good prices. Its the only place my husband likes to bring his dry cleaning
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Ross Tano
Always on time, and never any issues. Manager, Pam always brightens my day!
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Jeff Nepsund
Always well done - service and people are great!
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Jason Mahlman
Excellent service, great turnaround on laundry!