Mohawk Moving & Storage

8271 W 35W Service Dr NE, Minneapolis, MN 55449, USA

Address:	8271 W 35W Service Dr NE, Minneapolis, MN 55449, USA
Phone:	+1 763-784-1000
Site:	mohawkmoving.com
Rating:	4.3

Location

Photos 42

Reviews 15

Doug Ferrin

Should be 0 stars but had to select one star...Hired for move from MN to CA. Horribly dishonest sales rep quoted packing/loading/moving. I self-packed many boxes but got no credit after being told I would get a credit. On moving day, Mohawk sent a crew of only 2 people to load my stuff which took 10+ hours. It got so bad that I had to step in to help just to get it done before sundown. Called Mohawk to send more movers but they ignored me. Then the moving truck broke down in Phoenix for a week in 115+ degree temps and melted all of my plastic storage bins to which I was told "you can put in a claim but United will only pay you $.25 for each one" by the unload crew. They did nothing to protect my belongings from the heat so not sure how much more stuff they ruined. Sent an email to my sales rep, Ron Dvoracek, requesting a refund and he completely ignored it.I would NEVER recommend Mohawk or United/Mayflower for a long distance move, not even to my worst enemy. Most dishonest company Ive ever had to work with. My advice? Hire your own crew and do it yourself!

David Kapp

Terrible experience so far. Do not trust them to deliver on their contract date! Ill update the review once I get my belongings. *Update 7/4 - Our house was packed on 6/19 and we were told it would be delivered on the 23rd or 24th to VA. That date came and went and they had no ETA. Our contract had a guaranteed delivery date of no later than 6/30. That date came and went and still had no delivery date available, and they warned it could be 1-2 more weeks since this was a busy season and they couldnt find anyone in VA to deliver. On 7/3 we were told they hoped to have our delivery scheduled on 7/6 or 7/7 but they couldnt promise anything. Its been hard to get anyone on the phone and most of our VM is answered by an email and not a return call. I believe that we deserve better customer service from Mowhawk considering how bad this has gone.

Jeff Cameron

This was my last company to deal with for my final MILITARY move. Nancy Matson is "running" this place apparently. On at least 4 occasions she claimed she would send me an invoice so i could pay the company and did not. I also requested one in person and again never received it. Then i scheduled the delivery of my goods with Nancy, She assured me everything would be done and that she was going out of town so someone else would be handling her accounts. Well when i talked to the person handling her accounts it became apparent that she never even scheduled my delivery before she went on vacation, causing me to have to shift my schedule around for a second time to accommodate a new move date. I would NEVER USE THEM again and would recommend the same to anyone I care about.

Jason Sharpe

Great movers, weve moved 13 times in the last 15 years and this experience was one of the best. Josh and his crews were very professional, efficient, and took great care of our household goods. A mattress got torn on a damaged crate, and before it was even off the truck, Josh called and reported it and I had a claims process e-mail in less than a minute. We moved into a brand new house, and they took excellent care of the floors and walls. Communication with the company was excellent throughout the entire process, and they were very flexible with special requests and scheduling. Definitely recommend Mohawk.

Jason Knedlhans

United is the preferred moving service vendor for my employer, who moves quite a few people each year. I can say that my employer has done a great job of vetting moving companies. The overall management of the move was excellent, with responses provided in less than a day. Great response to any issue or concern, which there were very few. The drivers, packers, movers and support staff were professional and helpful. They all genuinely cared about our goods and treated them like their own. Great service! Definitely recommend! Thanks United!

Rebecca Stack

I really loved this moving company...they were really great. The two guys that moved my sisters apt. into a storage facility (Todd and John;) were careful, efficient and just really friendly. Rita, who was the salesperson was really great as well...friendly , efficient, great followup. The quote was correct...in the past i have been low-balled and when the move took more hours, I was left holding the bag. What i was quoted with Mohawk....I received. This is a fabulous company...Rebecca Stack

Lynn Bello

From the moving coordinator to the inventory surveyor to the moving crew, this was a tremendous team effort and all aspects were handled efficiently. I would highly recommend them. All of our items were efficiently packed (even ahead of schedule) and delivered on time without incident. Moving is difficult in the best of circumstances and they made it as painless as possible. Great group of people!

Gabrielle Mgeni

This company is one of the most inefficient and unprofessional companies I have ever worked with. There people were fast but highly incompetent and horrible at communicating. They made my moving experience very unpleasent and more of a hassle than anything else. I would never recommend them to anybody. My move was delayed multiple times and was not done effectively.

Brett Purcell

Just used Mohawk for a local move. We had a fantastic experience throughout the entire process. The packers were very courteous and thorough with their work. Great price. Zero damage. Awesome customer service. Well be using them soon from our rental to our new house. Great job Mohawk!

Robert Tolles

Mohawk did a cross country move for us. Everything went incredibly smoothly. Our driver, Chris, was so kind, patient, professional and kept us updated with his progress. Zero damage. Tammy gave us great tips on packing and Zac answered all questions promptly. Price was right, too!

Andrea Fisher

This moving company has been wonderful. They were very professional and always kept in communication with me. Moving your stuff across the country is very scary and it was great to know we were in good hands. Thanks Mohawk!

Bob H

We packed ourselves. Driver and helpers went out of their way to avoid tracking in snow and wet when loading. Everything arrived on time without damage. This was going from MN to AZ.

bill arbes

Probably the most efficient, competent, respectful and friendly group of staff members I have worked with - and I have moved many times and have contracted many movers. - bill arbes

Dustin Warner

The team was punctual, courteous, and well organized. Their initial estimate was less than their competitors, and their professionalism exceeded their competition. Well done!

Marjie Gruenberg

We had a piece "disappear"....in arbitration over a year and declined. Would never use again.