Address: | 2901 W 66th St, Minneapolis, MN 55423, USA |
Phone: | +1 612-861-1697 |
Site: | mypilgrimcleaners.com |
Rating: | 4.4 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–7PM 9AM–6PM |
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Alyson Wise
Pilgrim Cleaners in Richfield basically saved my wedding day by going above and beyond! I got married 2 months ago, and I had brought my dress to be cleaned and steamed at another cleaner. When I picked up the dress the day before my wedding, I brought it home and removed it from the bag, and it was incredibly wrinkly and the fabric flower (that I had asked them to take special care of) was nearly ruined and hanging by a thread. It was the day before my wedding and my gorgeous silk wedding gown looked frumpy and disheveled - I was absolutely devastated! Pilgrim Cleaners is near my home, so, in a panic, I rushed the dress there. Without batting an eye, one of their employees stayed nearly 2 hours late to steam my dress and made extra certain that I was able to take a look at the dress during the process so I would feel sure that it was going to look great for my wedding day. They even steamed and tacked the fabric flower back on so it looked new again! I absolutely do not know what I would have done without the kindness of the folks at Pilgrim Cleaners that day – and on top of that, I felt that the price was very reasonable, especially considering that it was such a last-minute request. I would highly recommend Pilgrim Cleaners for all of your routine and special occasion cleaning needs!
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Lawdell Mc
They ruined an article of clothing when they dry cleaned it. I understand stuff happens but the manager said "it was wore out thats what happened". I am 54 years old and just dont wear wore out jackets. I pushed the jacket over the counter and said throw it away, its no good to me now. Also I was washing our laundry one weekend 4 months earlier at pilgrim cleaners on 66th and noticed that a commercial rug company with large rubber backed rugs like the kind you see on the floor at Auto Zone was being pulled out of atleast 10 big front loaders and put into the dryers. I was thinking that those nasty rugs just came out of the washer just like the one I used for my comforter. Had to take my expensive comforter to another laundry mat and rewash it. Never go there again.
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Debora Kimball
Very clean and the staff was helpful. Coin machines were very clean. Cant rate the dry cleaning portion of their services, but people should realize that EVERYONES clothes, ALL THE TIME will not come out perfect. Mistakes are made and it shouldnt be the end of the world when something happens. Its an article of clothing for Petes sake! If you are looking for perfection I seriously doubt youll find it on this planet. I travel all over the US and see some pretty dumpy laundromats and this one is among the better ones Ive seen. Thanks ladies for the help you provided. To the owner, glad to see someone taking pride in their business!
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Kathryn Boente
Friendly, helpful staff. Have always done a great job on my clothes. I come in weekly with a mix of mens and womens items, as well as household things such as down comforters. Given the volume of what I clean, THEY actually suggested their customer loyalty program with convenient labeled reusable bags for me to put my laundry in and drop off, and receive a discount to boot. I have been coming here for upwards of 8 years and am very happy with the service and quality.
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Shad Owen
This dry cleaner is great! Ive used them for about 15 years. Always outstanding service, thorough cleaning and stain removal, they can outsource your tailoring. Prices are fair, and you get a discount if you get their laundry bags. Ive never been disappointed. Lisa and Kim are great. They go above and beyond. They also have a small laundromat that Ive never used but everything looks sparkling clean, its bright, and well lit and well maintained.
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Kim Frejo
Clean, front load washer/dryers, friendly staff, little shopping area across the road and other places to grab quick bite to eat, not much seating area and limited tables for folding. Definitely worth the trip, an easy trip from hotel.
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Aaron Spiegle
Quick, friendly, and knowledgeable service and great results. I have been very satisfied with their dry cleaning, stain removal, and wash dry fold services for my business clothes so far.
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Melissa Shaw
Always come here to do laundry, the machines are clean and in good working order. Convenient location next to SA. Safe with pleasant staff.
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Tara Kline
Cleanest laundry mat Ive been to in the twin cities. Absolutely doing all my laundry here! Also, well staffed.
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Justin Domnitz
This place has been around for as long as I can remember. They are great and decently priced.
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Robert Imrie
Theyre always polite, theyre clear about when pick up is, they clean your clothes well.
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Karen Kelly
The staff are always polite and helpful. The machines work well and are clean.
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Robert Spitzer
I have had very good experiences with this cleaner.
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Michele Guettler
Clean facilities and personable staff!
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Gilbert Hale
Great service
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Angela Proctor
Great place
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pamela cruz
Never again.