Edina Cleaners & Launderers

4500 France Ave S, Minneapolis, MN 55410, USA

Address:	4500 France Ave S, Minneapolis, MN 55410, USA
Phone:	+1 952-927-9991
Site:	edinacleaners.com
Rating:	2.1
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–2AM Closed

Location

Photos 3

Reviews 7

Greg Dummer

Our nanny brought her brand new winter jacket (that we bought her for Christmas) to clean a minor stain. It was from Fjall Raven, known for their quality. Edina Cleaners ripped a hole in the hood and claims it was our fault. (see attached picture) They claim there was already a defect in the product and that is why it ripped. They claim they marked it with a sticker that said defective. Interesting... in the past, they would have called us to inform proceeding to clean could alter integrity of item. Please.. No resolutions whatsoever. Someone named Raven is the only one who can resolve this issue but she is rarely there and wont return phone calls. BTW, I was a 10 year customer and grandparents have gone there since 1950s. Things are fine there are no problems but "buyer beware" if something happens, they wont claim responsibility. I have also email the owner Lee Stotts but no communication back at all.

Jay Stockwell

If you are a high volume customer I suggest you try Pilgrim cleaners. Pilgrim cleaners is already 10% lower than Edina cleaners, plus theyll give you a significant discount based on volume. In my case the rates are 40% less than Edina Cleaners. Also, my credit card expired. They tried to inform me via regular mail and messages on the deliveries which I didnt see for one year. Imagine my surprise when I got a bill for a year of dry cleaning. They have sent someone to my house twice a week for one year and they never let me know my card was out of date. They made no good faith effort to resolve the situation. Suffice to say I am taking my business to Pilgrim. Note to self: Open snail mail!

Anonymous User

I have been bringing my shirts here for 3 years and have asked that I get creases in the sleeves, 2 out 4 times I had to wait so they could put the creases in even though it was written on my order and on my profile. I was a very patient person with this and wanted to give them the chance to get it right but enough is enough I went across the street

Mark McDonald

AVOID - Awful experience - garment was destroyed and they wouldnt even return calls to discuss repair. Never even refunded the cleaning cost. Terrible customer experience - will NEVER use again and would not recommend to anyone

Nicholas Kline

How about teaching your delivery driver how to yield getting on the interstate?! Almost ran me off the road today with my two year old in the car. Hes a liability to you and your company.

AMY LAMBERT

They are the best... have used for years with NO complaints. Never seen that with other nearby cleaners. Many items damaged elsewhere.

Omar Sanvicente Vilchis

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