Address: | 1235 MN-3, Northfield, MN 55057, USA |
Phone: | +1 507-663-1217 |
Site: | valleyautohaus.com |
Rating: | 3.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5PM Closed Closed |
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Spike Long
I dropped my car off on a Monday and got a call back that Wednesday morning saying they had ordered the necessary part and it would be done by the end of the day Thursday. Thursday rolled around and I got a call saying their employee didnt show up to work and it would be done Friday. When I got a call at the end of the day Friday I thought I was in business but instead they said the part had not come in and it was not going to get done until after the weekend. I really needed my car by that weekend because my parents were in town. Instead they came off as not caring and seemed to be creating a lot of excuses that didnt fit together. There were no apologies made by their service team and I paid full cost. Would NOT recommend.
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Anonymous User
Just picked up my car today. Wonderful experience. I needed some bodywork done after an accident and they were very helpful, prompt and courteous. They kept me informed along through the entire process letting me know when they sent in the estimate, ordered parts etc. Even though we dropped it off covered in road grime, the exterior was sparkling and they even buffed out my dingy headlights back to clear. The shop manager even offered to run out and start it before doing the paperwork so it could warm up when he saw Id brought my toddler with me to pick it up.
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Peter Ahlers-Nelson
I used Valley Autohaus twice in the month of Feb2014. The first time to take my car to the mechanics at CarTime (dead battery) and the second time to pull my wifes car out of the ditch. They were referred to me by one of the managers at CarTime. The drivers were very professional and the price was reasonable. The tow truck driver was very nice to my wife and drove behind her 3-4 miles to make sure she did not go off the road again on her way back to Northfield.
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mike emerfoll
They dropped my car off the tow truck, didnt say sorry and had the nerve to blame me for it cause there was a donut that went flat which is why I was having it towed! Yelled at me, yelled about how much he hated his job and made me feel nervous he might do more damage or even come at me if I said anything so I didnt say a word! Never again will I use them and would never recommend then to anyone even!
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Jon Parshall
Found I had a flat tire on our Subaru just half an hour before a gig at Carleton. I knew I was going to have to load up the car after the gig and drive back to the Cities at oh-dark-thirty. Nightmare. Didnt have time to deal with it. A friend said, "Call Valley Autohaus." They were out to the car in 10 minutes. Super friendly. Patched the tire in no time. Fifty bucks. My savior! Thank you so much!
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Adam Forsgren
Fast service without any hassle. Quality work and reasonable prices. I love being able to drop off my car after work, without any appointment, knowing that it will be ready the following evening.
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Greg Swanson
Valley Autohaus is great. They are trustworthy, which is very important to me. They provide reliable and prompt service and have my business. Great auto shop!
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Dylan Kiker
Called there trying to buy tire and they were very short with me would not help me in any way very poor customer service they even hung up on me!
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Rick Peterson
Have used their towing service a couple times. Had some tires balanced n rotated as well. Good job at a fair price.
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BMT Boston
Fast and professional service, thank you guys for help!
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Mitchell Davide
Friendly staff