Address: | 1407 Larpenteur Ave W, St Paul, MN 55113, USA |
Phone: | +1 651-646-6411 |
Site: | martinizing.com |
Rating: | 3.2 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–4PM Closed |
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Anonymous User
I stopped by to have 2 suits drycleaned, but forgot the $3.00 coupon that you can print online for first time customers. I asked if I could bring it in later or if they would give me the discount anyway (since anyone can print it online) and the manager (or whoever she was) went into a mini-tirade about how it just wasnt possible, how she had so much paperwork to do, etc. and how I they have a sign that clearly states the coupon needs to be presented prior to service. While th $3.00 isnt that big of a deal, there is no way Im going to do business with someone that is that rude over a simple question (plus, since I am new to the area and I was looking for a reliable drycleaner, she lost more than $3.00 in business). If she would have even been nice in saying "No", I would have stayed, but since she was so rude about it I took my suits to Midtown cleaners. It simple and basic customer serivce...be nice to the customer and help them solve the problem!
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Carrie Hagen
Would never return to this cleaner ever again. HORRIBLE customer services. Called to see if my items were done because I was leaving town early and the lady on the phone was downright RUDE and SNOTTY. Would not recommend this place to anyone.
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Bill Hilmer
Customer service was good despite other bad reviews. I dropped my suit off at 11. Same day service requires drop off by 10 but they still had it done by 4pm same day! Will definitely be coming back here.
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Ashley Cadalbert
If you tell a customer something will be done a certain day and time, customers expect it to be done then, not several days later! Not impressed! Will not be going back!
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Frank Mumford
Always friendly and get things done in a timely manner.
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James Olaniyan
So far, theyve been good to me!