Address: | 125 County Rd F E E, Vadnais Heights, MN 55127, USA |
Phone: | +1 651-483-4055 |
Site: | fairwaycollisioncenter.com |
Rating: | 4.8 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 9AM–12PM Closed |
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Rand Whillock
My daughters car had a front end collision. Since it was an older car we did not want it fully restored (paint, no dents, etc) but rather wanted it repaired to a driveable condition. We took it to Fairway and they replaced front suspension, wheel and other parts. When it was done, my daughter picked it up and drove to work. On the way she noticed the ABS failure light was on and the engine was putting out large amounts of smoke. I was quite disappointed that they would allow a car out of the shop in this condition. We contacted Fairway and they said they did not address the brake issue because the light was on when we had brought the car in (of course it was on, the car had just been in a front end collision) and that we had told them only to get the car driveable. I actually had told them to not worry about aesthetics, I assumed they knew that they needed to make the car SAFELY driveable. After a second round of their work on the car, the engine still puts out smoke and the fender was left rubbing on the tire. When we asked about the smoke still being put out by the car and if there was an issue with a possible crack in the engine, they said they had not checked for that. We will not be going back there.
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Derek Nutter
If I had written this review 2yrs ago, it would have been a 5 star review. My family has probably taken around 7 damaged cars here over a 15yr period and nothing but good service. However, the last time was a disaster. Long story short, they ordered a used seat to replace mine (not my idea). The used seat was defective and they charged me for a restock fee (why are they restocking a defective seat?) plus service fees for install of the defective seat as well as the new seat. I had to fight tooth & nail to get the 2nd service fee waived, but still owed a restock fee. Anyways, they ended up putting a cut in the passenger seat while installing the new driver seat... I didnt even bother notifying them, as it just wasnt worth it. Dropped an additional $100 getting that repaired...perforated seats...and therefore, perfect repair was impossible. Notice it almost daily.
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Fardos
Just picked up the Nissan after a complete interior detailing and WOW!!! Fairway has done a tremendous job! They definitely have a lot of integrity in what they do from the overall service to adding the final touch. Some companies dont even know how to add that final touch after servicing your vehicle. A few days ago I picked up my Mazda after a repair. Ashley told me, "He is just drying off your car". I was thinking, "What?" Apparently they did a basic wash on the exterior after the repair!?!?! Wow, I am Impressed! After a stressful week having to deal with the mechanical issue Fairway Collision definitely knows how to make it easy & stress free for you. I highly recommend going to Fairway Collision & Automotive. Thank You Pam & Fairway Team :)
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Will Anderson
As an insurance agent, customer service is very important to me. I want ot make sure my clients are always treated great. Fairway does this! They do a remarkable job of customer service. But, the best part is....their work is high quality too. They make timely, quality repairs. Great job Fairway. THANKS. Will Anderson
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Steve Miller
Great even for mechanical work. Troy did a great job letting me know what the costs would be up front and worked with me to install suspension parts I procured elsewhere. The overall charge was less than other shops in the area and came with a top notch car wash! I will continue to go back to fairway when my car needs care.
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Derek Derosier
These guys do absolutely amazing work - I brought my 2007 328xi in to have some dings/dents repaired to the body on the doors, back-quarter panel and gas tank and new trunk emblems installed. It looks like my 10 year old car is brand new again! I highly recommend the Fairway team... they are honest, fast and friendly.
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Kayla Trulsen
The work they did was true to the estimate they originally gave me. They worked with my insurance company--they got everything to me before my insurance company did. The final work looks amazing. The rental they set up for me was nice and a very easy process. Im impressed.
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tom maltby
Im new to the area. I drove around and got a few estimates. This place had the best price plus saved me money on a rental car because the let me use a free loaner car. The car was done when they said it would be. The workmanship was very good.
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Amanda Jacobson
My insurance company recommended them after an accident in a snow storm. Fairway not only fixed my car days earlier than the original date, they did a ton of little extras and such a high quality job that my car is better than new! Thank you!
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Andrew Van Eps
These guys are excellent to work with. Theyve worked with my family and I on multiple vehicles, whether body repair or regular maintenance, and the quality of work is incredible. Honest, straightforward, and efficient!
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Jeff Miller
I have been sending my vehicles to Fairway for 20+ years. Customer service and quality are always above what I expect. I have also referred countless people to them and have never heard anything but praises.
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patrick ausmus
Top notch work! I have seen some cars and trucks in really bad shape and then fairway does their magic and when their highly skilled techs are done you wouldnt even know it was in an accident!
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Allen Illgen
Hands down the best automotive collision and repair around. The team does a fantastic job on scheduling and the workmanship is second to none. I use Fairway for all of my automotive needs.
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L EL
Great service, top notch quality repair, excellent painter. Two visits over 2-3 year period, sadly Im making another visit for repair in March 2016.
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Tyler S.
Weve brought more than one car here for repairs for our business. They do great work and are honest and fast, but arent the lowest cost option.
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Mark S
Worked with the insurance agents and had a rental car ready for me. My Car seems to be in great shape after the repair.
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Anonymous User
Kevin went the extra mile to fix my car on time and less than the estimated cost. Great customer service!
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Carlos Gutierrez
Best body shop around. Friendly, fast and honest.
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j mahoney
Great service and fantastic work!
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Dave Kellner
Friendly, professional service.
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Barbara Cortes
Okay customer service
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lisha mcginnis
THE best