TMS Auto Repair

7012 N Oak Trafficway, Kansas City, MO 64118, USA

Address:	7012 N Oak Trafficway, Kansas City, MO 64118, USA
Phone:	+1 816-436-3532
Site:	tmsauto.com
Rating:	4.8
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 12

Reviews 8

Vincent King

I am from Colorado and came to town to help my sister who lives there in KC. Her Grand Cherokee broke down and I came out there to help her get it fixed. Had it towed to TMS and told them to call me in CO with details and my sister would pick up and pay. Axle shaft snapped and they dealt with many places to get a replacement. They ended up having to get a close match and have it machined to work. They didnt charge extra for this even though they had a lot more man hours in it than the "book time" the job called for. They also noticed that there is a bit of fan play indicating a POSSIBLE water pump issue, so I authorized them to have a closer look and replace if necessary. They came back and said the water pump will be ok for a while longer and charged a mere $35 extra for the diagnostic. I used to turn wrenches, and my situation would have been PERFECT for a dishonest shop. (The guy who knew about cars is two states away and has to take their word on it and the lady in town with the money doesnt know jack about cars). Instead, they chose to do the right thing and even saved me from an extra service that I already authorized if needed. Once you authorize a potential repair is it VERY uncommon for a shop to come back and say you dont really need it...especially when Im two states away. This isnt a fake review..feel free to contact me with questions regarding this transaction. Very, very impressed. If I lived in KC, I would bring all my vehicles to them.

michael mundy

Ive brought many cars that Ive owned to Andrew for more than 10 years. He is a first class mechanic and a first class businessman. When I met him I was immediately impressed with his ability to talk to me like a friend I could trust. He is not a grease-monkey! He is well educated and his crew are professional mechanics. The fellows he employs there are, like him, clean cut, clean clothed and courteous. Notwithstanding all of this, Andrews presentation of his diagnosis of my cars troubles always makes me feel like he is giving me a fair price & that he is not withholding information that will cost me later. He even gives me the old parts to take home! The shop is clean and comfortable, with restaurants and shopping just a few steps away. I see from the photos that he now has a courtesy van and Im not at all suprised. Everything about the Maintenance Shop seems to oriented towards customer service. Ive never gotten the feeling that his focus was on profit or his own convenience. I recommend Andrew and The Maintenance Shop services to any of my friends & family even if it means going out of the way to get there.

Wes Townsend

The Maintenance Shop is a premier automotive service facility unlike any I have ever encountered. I recently had my vehicle repaired by their experienced staff, and I cannot say enough about the kindness of the service advisors, and the professionalism and knowledge of their technicians. The environment was extremely inviting, and I can honestly say I have never been to an automotive repair facility with a fireplace! Andrew and his staff have serviced my truck for over five years now, and I wouldn’t even contemplate taking it somewhere else. I don’t even live in Gladstone, and drive 30 minutes merely to have my oil changed, since they carry the finest products including AMSOIL. It is rare in the automotive realm to find an honest and sincere staff like the folks at TMS Automotive, let alone a clean environment. Not to mention their coffee is incredible! Highly recommended, a true gem in the automotive industry!

Gary Montgomery

I couldnt have been more pleased with the experience I had here. After getting my engine light checked out I was told I had a gasket problem so I brought it to TMS to get looked at. After fixing what they thought needed fixed they were still hesitant to give me my car back because it just wasnt running properly. At first I was irritated, but they kept looking at possible issues and ended up finding out that my gas had become HEAVILY contaminated with water. They then took me through the steps to get a hold of the gas station and their insurance so that I could be off the hook for a good amount of the repairs needed for my car (Saved me over $1000 when everything was done). Safe to say I became okay with not having my car for a few extra days after that. If you ever need your car worked on, TMS is the place to go.

Ryan Miller

Ive brought my 09 Acura RDX in here twice now. Once for a rock taking out the A/C, and today because all the oil decided to blow out the bottom of my car as I was driving. I am a fireman with ZERO engine knowledge. I was sure with my luck the engine was totalled. They took it in (worked late on it) and found it was just a hole in the oil filter. Cheap fix, nothing else wrong with the car. Got it back same day. They even cleaned up all the oil from underneath. Their honesty alone is more than enough reason to take your vehicle here. They all seem like genuinely nice and friendly people as well. Cant say anything even remotely negative in my experiences with them and plan to take all my business here and recommend anyone with car problems to do the same.

Ben Loss

Andrew and the team at The Maintenance Shop have been doing an outstanding job of servicing our vehicles for the last several years. On occasion weve gotten comparative quotes and TMS has always been the most affordable and thorough. The best part is that they always fix the problem the first time, and dont take the shotgun approach of fixing things in hopes of determining the root cause of a problem. Weve had other service shops do this in the past and it has cost us a pretty penny.Lastly, its always a no-pressure environment and they just provide the facts, their professional opinion and let you make the decision. This is why we always make the extra drive to get our oil changes done here, too.Great job, guys. Keep up the good work.

Anonymous User

Before meeting the crew at TMS, I had nearly given up on finding an auto repair shop that is thorough, professional, friendly, reasonably priced, and integrity-based. That all describes TMS to a tea! They assess what REALLY needs to be done, work with me to plan repairs over time, and spot small problems before they become bigger ones. Their recent work on my Taurus brakes is a good example; I already knew about one need, but they caught a brake problem that could have been a serious safety issue, and had it all taken care of within a few hours. ALL of the drivers in our family insist on going to TMS for our car repairs. They keep our household rolling, and we can relax knowing were dealing with experts that we can really trust.

Cristie Oost

The guys at TMS are always polite, listen to you, evaluate your car and give you an estimate before doing any work.Overall, I am willing to pay the little extra for the quality of the work and GREAT Customer Service! I have never had a problem getting my car in at the last minute as they are very flexible and will bend over backwards to get the job done for you. They at one point cut open the whole wire harness to find the frayed wire as he didnt believe that the sensor should have gone bad so quickly. Sure enough it was a bad wire and not the sensor so only got charged for the harness. Thank you TMS for doing such a quality job and have such Great Customer Service. Cristie