Address: | 1114 Southview Dr, Liberty, MO 64068, USA |
Phone: | +1 816-781-6652 |
Site: | bnlautorepair.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
ME
Meric Schonemann
My family and I used to go here all the time whenever we had car trouble until recently. They used to do really good work for a really good price, and we never had any problems with them trying to pull a fast one or anything, but last month I found out that apparently thats all changed. My truck needed a new fuel pump, and I took it in. Things went fine until I went to get my car back. I expected to drive out of the shop, but was greeted by a truck that still didnt drive, and the mechanic, Leif, insisted that the issue tracked back to a malfunctioning Engine Control Module. He told us it would cost us $900 to replace. We independently investigated his claim and found it to be a complete lie. The part was just a hair over $100 with the core exchange rebate, and it could be programmed at Ford for ~$200 for a total cost of replacement of about $300-$350... less than a third of the cost we were quoted by Leif. Then, as we started working on the truck ourselves, we were able to figure out a few things. First, the Engine Control Module was completely fine. It didnt need to be replaced. Second, the battery was shot and was the main issue, and a replacement battery was only $50. And finally, we discovered that Leif had been pulling a mechanics trick on us the whole time trying to get more money out of us, despite knowing that we had recently fallen on hard times. He had closed the valve on the fuel line running from the fuel pump to the carburetor, thus preventing it from starting and driving. He more or less wanted us to fork out $900+ so he would open a valve on the fuel line, and that was not including the $250 we had to pay to get him to replace the fuel pump and investigate the "electrical issue" that he fabricated to overcharge us for labor. I will NEVER take my car here again, and I strongly caution anyone who does to think twice.
NI
Nick Vassallo
Came to have some ignition work done on my Jeep. Work was done quickly, professionally, and cleanly. Extremely knowledgeable and very helpful. I had a front end vibration I was trying to figure out on my own. He offered to look and see if he could help me diagnose it. Sure enough he found the issue. Ended up saving me a pretty penny as I was just going to keep buying and installing parts until it went away. Highly recommended!
KY
Kyle Meyers
Great staff. They are knowledgeable and friendly. Ive been to other "Big Vendors" and these guys always come in cheaper. Ive even had them tell me what needed fixed and what could be held off for a bit. Its nice to find a group of guys who dont try to sell everything under the sun, but honestly evaluate and suggest proper vehicle maintenance and repairs.
ET
Ethan Marshall
Terrific service. I got my car in and out in the same day. The technician almost immediately found the problem with my car and also provided excellent follow up information upon pick-up. I would recommend this place for any electrical issues. They also were very accommodating on scheduling an appointment.
KY
Kyle Beilby
I called then for some work on my truck and they were completely booked but very very helpful. The guy I talked to answered all my questions and want short with me or anything. If they werent booked solid I would gladly have work done here
TY
Ty Kara
I have been working Bill and his Son since 6 years, he is most honest person I never been working with it. He dont not charge you anything if you dont need it.I really recommend to anybody. Thanks Bill.
JU
Justin Gleason
Had an ignition switch done on my avalanche. i brought the part they installed it. they were fast, efficient, and fair on price. excellent service, i would recommend them in a heart beat.
CH
Chip Bruce
Love theses guys. I wish that I would have found them earlier. They deliver on time and their rates are very reasonable. I highly recommend them to all.
JU
Justmeshaw77
Mr Lee and staff have always taken really good care of me. I have no complaints.
MI
Mindy Pavlich
Great prices for quality work. Wont yank your chain