Address: | 11827 Blue Ridge Blvd, Kansas City, MO 64134, USA |
Phone: | +1 816-763-1886 |
Site: | uhaul.com |
Rating: | 3.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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Thomas Haslett
Awful - Choose literally any other U-Haul location. Had scheduled a hitch install a week ahead. Got there at exactly my scheduled time only to find out they wouldnt be able to start the install until 5 at the earliest. They didnt notify me ahead of time so i had already taken off early from work plus driven 20 minutes out of my way. I asked immediately to be refunded my money (I wasnt going to wait 3 hrs for a hitch install) and they proceeded to take another 30 mins to process that proving they were clearly unable to keep a time and unable to properly run their own system. To top it off, they didnt even apologize. I have scheduled another install at a different location. Nick Wilson was the cashier/service rep. Awful all around.
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Anonymous User
Ive used UHaul numerous times at different locations & have been very happy. This was not the case for their Grandview location. Our truck was grungy in the cab area & the ebrake alarm sounded nearly the entire trip. The mileage seemed wildly off for how much driving we did & their gas tanks obviously fill beyond full quite a bit. (I ended up spending $47 for 1/3 a tank before realizing it was already beyond full & showed no signs of stopping.) Overall, just a disappointing experience.
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Stewart
I rented a truck from this Uhaul yesterday. After 20 to 30 seconds of cranking the truck would finally start. At first I thought the gas gauge was reading improperly. When I went to fill up the tank I decided to calculate the mpg the truck got, 2.3 mpg. I called and was informed that Uhaul make no promises as to how well the trucks run or perform.
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Steven Albright
Easy to rent whatever you need. The people that are very friendly and will answer any questions. The only problem I had was the wait to return the truck. That part took way too long. Other than that Im very satisfied.
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Matt Hoggatt
These guys are great. Helped me a ton when my trailer lights wouldnt work. Even gave me an extra half day rental to help me out.
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Andrew Nitzschke
Nice and helpful employees, the parking lot sucks but Im sure they know that. One of the better uhauls Ive been to.
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danielle Marshall
Made a reservation for 9am was there at 845 didnt get my van till 1055. They are so understaffed
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Samantha Adams
The staff was yelling at each other while I was being asked questions by the cashier. Just rude
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Sarah Pulliam
Love Darren and his team! Great people, rock solid equipment and always great attitudes!
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Keith Glasch
Filled my empty propane tanks here. Very economical and quick. Good staff!
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Yasha Lange
Great service, was very busy right around the weekend, so come early.
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Erin Provost
Professional and fast service though the parking lot is too small
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Jacob Burkhalter
Good store, good employees, propane refills are great there.
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Chad Burns
Great store with great employees keep up the good work guys
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Rita james
Truck was available at said time with affordable pricing!!
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Joshua Rand
The manager has very terrible customer service!
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Susanne Worden
Amazingly inefficient on a Saturday afternoon!
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Jeremiah Bradhurst
Simply put, these guys are really great.
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Jared .T G
Convenient Location! Very nice
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John R
Pretty good overall service
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Chad Milford
Knowledgeable staff
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T Wadsworth
Friendly service.
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Deborah Spears
Horrbible place...
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Willie Lee
Reasonable pricing
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Joseph Crim
Friendly people
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Dimone Mannon
Awesome staff.
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Joey Candelaria
Friendly